Trying to grt started,please help

have just bought a 2nd hand powermac g4 model number m8493 that has been formatted and had no operating system.Have got mac os x 10.2.4.when i turned computer on it showed a blinking ?.put install disc in and it starts installing but gets to select destination and comes up blank (no options)just go back.any help would be greatly appreciated as I know nothing,thanks

Hi, toheab!
There are no firmware updates required for your QuickSilver 2002 G4 which need to be applied before installing OSX. The only firmware update that I recall for this Mac model is a Superdrive update which precluded burning out the originally installed Superdrive when attempting to burn 4X and faster DVD media.
It sounds to me like you may have an installation disc issue. There are basically two types of install discs. One type is the OEM disc set which originally shipped with a particular computer model. The OEM disc set has specific drivers tailored for a specific model. Using such computer-specific discs on a different Mac model commonly (but not always) results in install failures or kernel panics. The other type is a retail disc set, which has a full, universal set of drivers for all Macs capable of running the given operating system. These discs are not gray in color. The retail OSX 10.2.x disc, for example, is white in color with a large, Jaguar-skinned X across the face of the disc.
It's likely that your QS G4 originally shipped with an OEM disc set containing OSX 10.1.2, CD version 1.0, with Apple Part Number 2Z691-3344-A printed on the OSX install disc. This disc is gray in color. If you're using a gray-colored install disc containing OSX 10.2.4, it's an OEM version tailored for another model and is likely to be the cause of your issue.
If the above accurately matches your disc situation, my best advice would be to return the OEM disc set and instead purchase a retail (non-gray) version of either Tiger (OSX 10.4.x) or Panther (OSX 10.3.x). Your QS G4 is capable of running either of these systems. Once loaded, you might then download and apply the latest Apple updates. I found OSX 10.3.9 to be very stable, as is Tiger. Either of these are superior operating systems when compared to Jaguar (OS X 10.2.x). Another potential option is to hold off until October, when the new Leopard OS will be available, though I suspect that your kids probably won't appreciate such a decision right now...
Gary

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