Trying to have reception inour house & some areas outside ?????

We have had Verizon for many years & were hopeful that our reception would get better when we read that a new tower was being installed abt 3 miles from home BUT after 3 months nothing has been done or started. 3 new towers have been erected abt 25+ miles of us BUT no help for us. My contract expired 4 months ago & have waited to renew BUT my waiting has abt run out. I have done *228 with no help, SO called *611 for tech help BUT the phone said a long wait so "go to My Verizon" & select "Tech Help" BUT have searched the site & NO HELP located. The Verizon store said just call *611 & they will send a tech out to check my area BUT Good Luck to get anything done. I guess that's the problem when living in the country. Next step is to try a different carrier!!!!!

Thanks for being with us for so long! Of course we don't want you to leave. Although we don't have information on the exact dates for tower implementation, we would be happy to check on the area for you.
What happens? Are calls, data and texts all affected? Where are you located (zip code).
TamaraH_VZW
Follow us on Twitter @VZWSupport

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