Trying to hook up Bluetooth to my ford sync

I have an iPhone 5. Trying to hook up to my ford sync. It is not working. My phone just does not pick up any devices. Just keeps searching. I checked my Bluetooth settings in my car and they are all good. Then I reset phone and Bluetooth connection on both, but no luck. I have the same issue with my iPad mini.

With further research I have found that the sync system only works with certain phones and certain carriers. I have a t-mobile iPhone 5.  Since this phone is new to the carrier it has not been made compatible with the sync system. ... Weird because it shows that it will work with this phone if it was from AT&T, Vernon, or sprint.

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