Trying to image a Dell Latitude D630
I am trying to image a Dell Latitude D630 laptop using PXE. It is set to PXE
boot in the BIOS. I select Maint Mode when the imaging screen comes up.
Output starts running on the screen as normal then all the sudden the screen
goes black and nothing else happens. I have to end up powering off the
laptop.
I saw a previous post where someone was having the problem and suggeted
toggling between CRT and LCD display on the laptop but this does nothing.
We are running Zen 6.5 SP2.
Any suggestions?
Thanks for the help Marcus.
I tried adding the two lines but it did not work. I was finally able to
resolve my issue but using the Zen 7 SP1 Boot CD along with TID 3421576 to
get the laptop imaged. It looks like it is time to upgrade my Zenworks!
Thanks again.
"Marcus Breiden" <[email protected]> wrote in message
news:[email protected]..
> On Wed, 26 Sep 2007 17:30:27 GMT, SRL wrote:
>
>> Can I just tack these two lines on to the end of the file or is there a
>> specific place they need to go?
>> Do I need to reboot after making these changes?
>
> end of file iirc, no reboot of the server necessary
> --
>
> If you have already compiled drivers or have linux.2 please put them on
> http://forge.novell.com/modules/xfmo...ect/?zfdimgdrv
> Live BootCd and USB Disk from Mike Charles
> http://forge.novell.com/modules/xfmod/project/?imagingx
> eZie http://forge.novell.com/modules/xfmod/project/?ezie
>
> Marcus Breiden
>
> If you are asked to email me information please remove the - in my e-mail
> address.
> The content of this mail is my private and personal opinion.
> http://www.didas.de
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Kurt Finlayson <[email protected]> wrote:
> Bryan Rowe wrote:
> > I am having the same issue. However when I try the ZDM 7 SP1 HP5 bootcd,
> > the tg3 driver won't load. Does anyone have any ideas?
> >
> >>>> On 6/21/2007 at 12:26 PM, in message
> > <ShAei.48$[email protected]>, Kurt
> > Finlayson<[email protected]> wrote:
> >> Chad Capule wrote:
> >>> We are trying to setup a new image for the new Dell Latitude D630
> >>> laptops. Problem is when we try to run the imaging program to get it
> >>> started we get kicked out immediately back to the prompt.
> >>> The last time we saw a similar issue to this was when we were imaging
> >>> the Dell Optiplex GX745's. We had to change the SATA drive type to
> >>> Legacy and Novell had to do some re-coding of our Zenworks software to
> >>> make it work. I am wondering if this is a known issue with Zen 6.5 and
> >>> if an upgrade to Zen 7.0 can fix it or if it can be taken care off
> >>> without upgrading. Thanks
> >>>
> >> Just try the bootcd from ZDM 7 SP1 HP5 and see. You do not have to
> >> upgrade to be able to test it.
> Try TID:
> http://www.novell.com/support/search...200%2039475634
> --Kurt -
Dell Latitude E6410 Blank Screen
I have Arch installed on an external USB drive. It works fine on two different laptops using ATI cards and using the generic ati driver. Now I'm trying it on a Dell Latitude E6410 which has an nVidia card (NVS 3100M). At first I had both the generic ati and the vesa drivers installed. With just these two, X started, but it was simply a bunch of colored pixels randomly assorted. Using the generic xf86-video-nv yielded an error and X wouldn't start. Using nouveau I got a little closer, except rather than not starting or displaying strange color assortments, the screen simply seemed to either go black or turn off. I've looked around and apparently nouveau does work with this graphics card, but I'm not sure why it isn't right now.
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<?xml version="1.0"?>
<Results><Errors>8</Errors><Warnings>0</Warnings><RetVal>-2147467259</RetVal><DeploymentType>CUSTOM</DeploymentType><Messages><![CDATA[FAILURE ( 5456 ): Unable to determine Destination Disk, Partition, and/or Drive. See BDD.LOG for more information.
Litetouch deployment failed, Return Code = -2147467259 0x80004005
Failed to run the action: Apply Windows PE.
Unknown error (Error: 00001550; Source: Unknown)
The execution of the group (Capture Image) has failed and the execution has been aborted. An action failed.
Operation aborted (Error: 80004004; Source: Windows)
Failed to run the last action: Apply Windows PE. Execution of task sequence failed.
Unknown error (Error: 00001550; Source: Unknown)
Task Sequence Engine failed! Code: enExecutionFail
Task sequence execution failed with error code 80004005
Error Task Sequence Manager failed to execute task sequence. Code 0x80004005]]></Messages></Results>
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<![LOG[VSSMaxSize not specified using 5% of volume.]LOG]!><time="21:18:42.000+000" date="07-23-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[Logs contained 8 errors and 0 warnings.]LOG]!><time="21:18:42.000+000" date="07-23-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
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<![LOG[testing drive Y: mapped to \\ncsd-wds.ncsd.local\deploymentshare$]LOG]!><time="21:18:43.000+000" date="07-23-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
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<![LOG[Cleaning up TOOLS, SCRIPTS, and PACKAGES directories.]LOG]!><time="21:18:43.000+000" date="07-23-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
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<![LOG[Property WizardComplete is now = N]LOG]!><time="00:44:07.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
<![LOG[ Open Control File: TaskSequences]LOG]!><time="00:44:08.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
<![LOG[CleanStartItems Complete]LOG]!><time="00:53:55.000+000" date="07-24-2013" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
<![LOG[Removing C:\MININT folder (final log entry)]LOG]!><time="00:53:55.000+000" date="07-24-2013" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
<![LOG[ZTIUtility!GetAllFixedDrives (False)]LOG]!><time="00:53:55.000+000" date="07-24-2013" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
<![LOG[New ZTIDisk : \\MININT-IDKMK2C\root\cimv2:Win32_DiskDrive.DeviceID="\\\\.\\PHYSICALDRIVE0"]LOG]!><time="00:53:55.000+000" date="07-24-2013" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
<![LOG[New ZTIDisk : \\MININT-IDKMK2C\root\cimv2:Win32_DiskDrive.DeviceID="\\\\.\\PHYSICALDRIVE0"]LOG]!><time="00:53:55.000+000" date="07-24-2013" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
<![LOG[New ZTIDiskPartition : \\MININT-IDKMK2C\root\cimv2:Win32_DiskPartition.DeviceID="Disk #0, Partition #2" \\MININT-IDKMK2C\root\cimv2:Win32_LogicalDisk.DeviceID="C:"]LOG]!><time="00:53:55.000+000" date="07-24-2013" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
<![LOG[New ZTIDisk : \\MININT-IDKMK2C\root\cimv2:Win32_DiskDrive.DeviceID="\\\\.\\PHYSICALDRIVE0"]LOG]!><time="00:53:56.000+000" date="07-24-2013" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
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<![LOG[New ZTIDisk : \\MININT-IDKMK2C\root\cimv2:Win32_DiskDrive.DeviceID="\\\\.\\PHYSICALDRIVE1"]LOG]!><time="00:53:56.000+000" date="07-24-2013" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
<![LOG[ZTIUtility!GetAllFixedDrives = C:]LOG]!><time="00:53:56.000+000" date="07-24-2013" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
<![LOG[Not Wizard = False]LOG]!><time="00:54:54.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
<![LOG[Property WizardComplete is now = N]LOG]!><time="00:54:55.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
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<![LOG[Property ImageFlags is now = Professional]LOG]!><time="00:55:03.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
<![LOG[Property ImageBuild is now = 6.2.9200.16384]LOG]!><time="00:55:03.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
<![LOG[Property ImageProcessor is now = x86]LOG]!><time="00:55:04.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
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<![LOG[<Message containing password has been suppressed>]LOG]!><time="00:55:39.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
<![LOG[Property DoCapture is now = YES]LOG]!><time="00:55:39.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
<![LOG[Property ComputerBackupLocation is now = \\NCSD-WDS\Latitude10Deploy$\Captures]LOG]!><time="00:55:39.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
<![LOG[Property BackupFile is now = CAPTURE001.wim]LOG]!><time="00:55:40.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
<![LOG[Property WizardComplete is now = Y]LOG]!><time="00:55:40.000+000" date="07-24-2013" component="Wizard" context="" type="1" thread="" file="Wizard">
<![LOG[Setting variable ComputerBackupLocation to value \\ncsd-wds.ncsd.local\Latitude10Deploy$\Captures]LOG]!><time="00:55:45.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Property ComputerBackupLocation is now = \\ncsd-wds.ncsd.local\Latitude10Deploy$\Captures]LOG]!><time="00:55:45.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[ZTISetVariable processing completed successfully.]LOG]!><time="00:55:45.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Event 41001 sent: ZTISetVariable processing completed successfully.]LOG]!><time="00:55:46.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Setting variable ImageBuild to value 6.2.9200]LOG]!><time="00:55:47.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Property ImageBuild is now = 6.2.9200]LOG]!><time="00:55:47.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[ZTISetVariable processing completed successfully.]LOG]!><time="00:55:47.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Event 41001 sent: ZTISetVariable processing completed successfully.]LOG]!><time="00:55:48.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Setting variable ImageFlags to value %OSSKU%]LOG]!><time="00:55:49.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Property ImageFlags is now = %OSSKU%]LOG]!><time="00:55:49.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[ZTISetVariable processing completed successfully.]LOG]!><time="00:55:49.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Event 41001 sent: ZTISetVariable processing completed successfully.]LOG]!><time="00:55:50.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Setting variable PHASE to value STATERESTORE]LOG]!><time="00:55:51.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Property PHASE is now = STATERESTORE]LOG]!><time="00:55:51.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[ZTISetVariable processing completed successfully.]LOG]!><time="00:55:51.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[Event 41001 sent: ZTISetVariable processing completed successfully.]LOG]!><time="00:55:52.000+000" date="07-24-2013" component="ZTISetVariable" context="" type="1" thread="" file="ZTISetVariable">
<![LOG[---------------- Initialization ----------------]LOG]!><time="00:55:53.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Validating connection to \\NCSD-WDS\Latitude10Deploy$]LOG]!><time="00:55:53.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Already connected to server NCSD-WDS as that is where this script is running from.]LOG]!><time="00:55:53.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[DestinationOSInstallType = BYDISKPARTITION]LOG]!><time="00:55:54.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Found: DestinationDisk: 0]LOG]!><time="00:55:54.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Found: DestinationPartition: 1]LOG]!><time="00:55:54.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No drive mapped to Disk Partition: \\MININT-IDKMK2C\root\cimv2:Win32_DiskPartition.DeviceID="Disk #0, Partition #0"]LOG]!><time="00:55:54.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Unable to yield a target Partition (Special Recovery option for Litetouch).]LOG]!><time="00:55:54.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[DestinationDisk and Partition did not yield a target Partition.]LOG]!><time="00:55:54.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Destination Logical Drive was not specificed, defaulting to #:\]LOG]!><time="00:55:54.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Looking for Sysprep.inf in #:\sysprep\Sysprep.inf]LOG]!><time="00:55:55.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[The sysprep.inf file was not found.]LOG]!><time="00:55:55.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Property OSDAnswerFilePathSysprep is now = ]LOG]!><time="00:55:55.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[The unattend.txt file was not found.]LOG]!><time="00:55:55.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Found unattend.xml at \\NCSD-WDS\Latitude10Deploy$\Control\CAPTURE001\Unattend.xml, will copy to C:\MININT\Unattend.xml]LOG]!><time="00:55:55.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Copied \\NCSD-WDS\Latitude10Deploy$\Control\CAPTURE001\Unattend.xml to C:\MININT\Unattend.xml]LOG]!><time="00:55:55.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Property OSDAnswerFilePath is now = C:\MININT\Unattend.xml]LOG]!><time="00:55:55.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Loaded C:\MININT\Unattend.xml]LOG]!><time="00:55:55.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for ComputerName]LOG]!><time="00:55:56.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for FullName]LOG]!><time="00:55:56.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for OrgName]LOG]!><time="00:55:56.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for ProductKey]LOG]!><time="00:55:56.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for JoinDomain]LOG]!><time="00:55:56.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for MachineObjectOU]LOG]!><time="00:55:56.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for JoinWorkgroup]LOG]!><time="00:55:56.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for DomainAdmin]LOG]!><time="00:55:56.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[<Message containing password has been suppressed>]LOG]!><time="00:55:56.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for InputLocale]LOG]!><time="00:55:56.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Language]LOG]!><time="00:55:57.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for LanguageGroup]LOG]!><time="00:55:57.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for SystemLocale]LOG]!><time="00:55:57.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for UserLocale]LOG]!><time="00:55:57.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for TimeZone]LOG]!><time="00:55:57.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for AutoLogon]LOG]!><time="00:55:57.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for AutoLogonCount]LOG]!><time="00:55:57.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for BitsPerPel]LOG]!><time="00:55:57.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Xresolution]LOG]!><time="00:55:57.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Yresolution]LOG]!><time="00:55:57.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Vrefresh]LOG]!><time="00:55:58.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for AreaCode]LOG]!><time="00:55:58.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for CountryCode]LOG]!><time="00:55:58.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Dialing]LOG]!><time="00:55:58.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for LongDistanceAccess]LOG]!><time="00:55:58.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Home_Page]LOG]!><time="00:55:58.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for AutoMode]LOG]!><time="00:55:58.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for AutoUsers]LOG]!><time="00:55:59.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[//settings[@pass="windowsPE"]/component[@name="Microsoft-Windows-Setup"]/UpgradeData/Upgrade not found in C:\MININT\Unattend.xml, unable to update.]LOG]!><time="00:55:59.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for OSDComputerName]LOG]!><time="00:55:59.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for ProductKey]LOG]!><time="00:55:59.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Removed parent of //settings[@pass="windowsPE"]/component[@name="Microsoft-Windows-Setup"]/UserData/ProductKey/Key from C:\MININT\Unattend.xml because the value was blank.]LOG]!><time="00:55:59.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Removed //settings[@pass="specialize"]/component[@name="Microsoft-Windows-Shell-Setup"]/ProductKey from C:\MININT\Unattend.xml because the value was blank.]LOG]!><time="00:55:59.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for JoinDomain]LOG]!><time="00:55:59.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Removed //settings[@pass="specialize"]/component[@name="Microsoft-Windows-UnattendedJoin"]/Identification/MachineObjectOU from C:\MININT\Unattend.xml because the value was blank.]LOG]!><time="00:55:59.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for JoinWorkgroup]LOG]!><time="00:55:59.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for DomainAdmin]LOG]!><time="00:55:59.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for DomainAdminDomain]LOG]!><time="00:56:00.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[<Message containing password has been suppressed>]LOG]!><time="00:56:00.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Updated C:\MININT\Unattend.xml with InstallFromPath=\\ncsd-wds\latitude10deploy$\Operating Systems\Windows 8 Pro x86\sources\install.wim (value was .\Operating Systems\Windows 8 Pro x86\Sources\install.wim)]LOG]!><time="00:56:00.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[//settings[@pass="windowsPE"]/component[@name="Microsoft-Windows-Setup"]/ImageInstall/OSImage/InstallFrom/MetaData[Key="/image/index"]/Value not found in C:\MININT\Unattend.xml, unable to update.]LOG]!><time="00:56:00.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Updated C:\MININT\Unattend.xml with ImageIndex=1 (value was 1)]LOG]!><time="00:56:00.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[<Message containing password has been suppressed>]LOG]!><time="00:56:00.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Updated PlainText entry to true.]LOG]!><time="00:56:00.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[<Message containing password has been suppressed>]LOG]!><time="00:56:00.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Updated PlainText entry to true.]LOG]!><time="00:56:00.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[//settings[@pass="oobeSystem"]/component[@name="Microsoft-Windows-Shell-Setup"]/UserAccounts/LocalAccounts not found in C:\MININT\Unattend.xml, unable to update.]LOG]!><time="00:56:00.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Organization]LOG]!><time="00:56:01.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for FullName]LOG]!><time="00:56:01.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for BitsPerPel]LOG]!><time="00:56:01.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Xresolution]LOG]!><time="00:56:01.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Yresolution]LOG]!><time="00:56:01.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Vrefresh]LOG]!><time="00:56:01.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for AreaCode]LOG]!><time="00:56:01.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for CountryCode]LOG]!><time="00:56:01.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for LongDistanceAccess]LOG]!><time="00:56:01.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for LongDistanceAccess]LOG]!><time="00:56:02.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Removed //settings[@pass="specialize"]/component[@name="Microsoft-Windows-Shell-Setup"]/TimeZone from C:\MININT\Unattend.xml because the value was blank.]LOG]!><time="00:56:02.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Removed //settings[@pass="oobeSystem"]/component[@name="Microsoft-Windows-Shell-Setup"]/TimeZone from C:\MININT\Unattend.xml because the value was blank.]LOG]!><time="00:56:02.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for KeyboardLocale]LOG]!><time="00:56:02.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for KeyboardLocale]LOG]!><time="00:56:02.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for UserLocale]LOG]!><time="00:56:02.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for UserLocale]LOG]!><time="00:56:02.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for UserLocale]LOG]!><time="00:56:03.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for UserLocale]LOG]!><time="00:56:03.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for UILanguage]LOG]!><time="00:56:03.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for UILanguage]LOG]!><time="00:56:03.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Updated C:\MININT\Unattend.xml with ImageLanguage001=en-US (value was en-US)]LOG]!><time="00:56:03.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Updated C:\MININT\Unattend.xml with ImageLanguage001=en-US (value was en-US)]LOG]!><time="00:56:03.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Updated C:\MININT\Unattend.xml with ImageLanguage001=en-US (value was en-US)]LOG]!><time="00:56:03.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for Home_Page]LOG]!><time="00:56:03.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for OrgName]LOG]!><time="00:56:03.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for OrgName]LOG]!><time="00:56:04.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for FullName]LOG]!><time="00:56:04.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[No value found for FullName]LOG]!><time="00:56:04.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Updated C:\MININT\Unattend.xml with DestinationDisk=0 (value was 0)]LOG]!><time="00:56:04.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Updated C:\MININT\Unattend.xml with DestinationPartition=1 (value was 1)]LOG]!><time="00:56:04.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Rewrote C:\MININT\Unattend.xml with changes]LOG]!><time="00:56:04.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[ZTIConfigure COMPLETED. Return Value = 0]LOG]!><time="00:56:04.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[ZTIConfigure processing completed successfully.]LOG]!><time="00:56:04.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Event 41001 sent: ZTIConfigure processing completed successfully.]LOG]!><time="00:56:05.000+000" date="07-24-2013" component="ZTIConfigure" context="" type="1" thread="" file="ZTIConfigure">
<![LOG[Will boot into Windows PE architecture x86 to match OS being deployed.]LOG]!><time="00:56:06.000+000" date="07-24-2013" component="LTIApply" context="" type="1" thread="" file="LTIApply">
<![LOG[DestinationOSInstallType = BYDISKPARTITION]LOG]!><time="00:56:06.000+000" date="07-24-2013" component="LTIApply" context="" type="1" thread="" file="LTIApply">
<![LOG[Found: DestinationDisk: 0]LOG]!><time="00:56:07.000+000" date="07-24-2013" component="LTIApply" context="" type="1" thread="" file="LTIApply">
<![LOG[Found: DestinationPartition: 1]LOG]!><time="00:56:07.000+000" date="07-24-2013" component="LTIApply" context="" type="1" thread="" file="LTIApply">
<![LOG[No drive mapped to Disk Partition: \\MININT-IDKMK2C\root\cimv2:Win32_DiskPartition.DeviceID="Disk #0, Partition #0"]LOG]!><time="00:56:07.000+000" date="07-24-2013" component="LTIApply" context="" type="1" thread="" file="LTIApply">
<![LOG[Unable to yield a target Partition (Special Recovery option for Litetouch).]LOG]!><time="00:56:07.000+000" date="07-24-2013" component="LTIApply" context="" type="1" thread="" file="LTIApply">
<![LOG[DestinationDisk and Partition did not yield a target Partition.]LOG]!><time="00:56:07.000+000" date="07-24-2013" component="LTIApply" context="" type="1" thread="" file="LTIApply">
<![LOG[FAILURE ( 5456 ): Unable to determine Destination Disk, Partition, and/or Drive. See BDD.LOG for more information.]LOG]!><time="00:56:07.000+000" date="07-24-2013" component="LTIApply" context="" type="3" thread="" file="LTIApply">
<![LOG[Event 41002 sent: FAILURE ( 5456 ): Unable to determine Destination Disk, Partition, and/or Drive. See BDD.LOG for more information.]LOG]!><time="00:56:08.000+000" date="07-24-2013" component="LTIApply" context="" type="1" thread="" file="LTIApply">
<![LOG[Removing AutoAdminLogon registry entries]LOG]!><time="00:56:12.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[VSSMaxSize not specified using 5% of volume.]LOG]!><time="00:56:12.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[Logs contained 8 errors and 0 warnings.]LOG]!><time="00:56:13.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[No Windows PE image to delete.]LOG]!><time="00:56:13.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[Stripping BDD commands from unattend.xml template.]LOG]!><time="00:56:13.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[Modified unattend.xml saved to C:\windows\panther\unattend.xml]LOG]!><time="00:56:13.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[Checking mapped network drive.]LOG]!><time="00:56:14.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[testing drive Z: mapped to \\ncsd-wds.ncsd.local\deploymentshare$]LOG]!><time="00:56:14.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[testing drive Y: mapped to \\NCSD-WDS\Latitude10Deploy$]LOG]!><time="00:56:14.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[Disconnecting drive Y: mapped to \\NCSD-WDS\Latitude10Deploy$]LOG]!><time="00:56:14.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[Cleaning up C:\MININT directory.]LOG]!><time="00:56:14.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[Cleaning up TOOLS, SCRIPTS, and PACKAGES directories.]LOG]!><time="00:56:14.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">
<![LOG[Removing C:\MININT folder (final log entry)]LOG]!><time="00:56:15.000+000" date="07-24-2013" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> -
Dell Latitude E6520 fails to boot after Windows Updates
Hello,
I have a Dell Latitude E6520 that is not starting up after Windows updates. It installs updates and requests a reboot, after which it blue screens at the splash logo and reboots again. This goes on indefinitely. The only way to repair it is to boot from
a recovery disk and run:
dism /image:D:\ /cleanup-image /revertpendingactions
This is after running dism /image:D:\ /get-packages and noticing that several updates are still in an "Install_Pending" state. These are the kb's that are pending:
kb2982378
kb2978742
kb2977629
kb2976897
kb2973112
kb2972211
There were other updates, but those showed as installed. I would post the WindowsUpdate.Log, but I do not see a button to attach a file and the log is very long. Here is what I think is relevant towards the end of the log:
2014-09-18 10:52:04:214
496 540
AU Install complete for all calls, reboot needed
2014-09-18 10:52:04:216
496 540
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:623
496 8a4
AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-09-18 10:52:04:623
496 8a4
AU Triggering Offline detection (non-interactive)
2014-09-18 10:52:04:623
496 8a4
AU AU setting pending client directive to 'Reboot Pending'
2014-09-18 10:52:04:623
496 8a4
AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2014-09-18 10:52:04:625
496 8a4
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:625
496 1668
AU #############
2014-09-18 10:52:04:625
496 1668
AU ## START ## AU: Search for updates
2014-09-18 10:52:04:625
496 1668
AU #########
2014-09-18 10:52:04:626
496 1668
AU <<## SUBMITTED ## AU: Search for updates [CallId = {7C1069F1-2D57-421E-A378-38DE401BF9F1}]
2014-09-18 10:52:04:626
496 166c
Agent *************
2014-09-18 10:52:04:626
496 166c
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:04:626
496 166c
Agent *********
2014-09-18 10:52:04:626
496 166c
Agent * Online = No; Ignore download priority = No
2014-09-18 10:52:04:626
496 166c
Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-09-18 10:52:04:626
496 166c
Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-09-18 10:52:04:626
496 166c
Agent * Search Scope = {Machine}
2014-09-18 10:52:05:210
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:07:170
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:475
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:569
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:11:590
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:14:999
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:16:887
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:18:753
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:19:623
496 1668
Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
2014-09-18 10:52:20:673
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:573
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:773
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:464
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:651
496 1668
AU AU received handle event
2014-09-18 10:52:26:366
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:27:520
496 1668
Shutdwn user declined update at shutdown
2014-09-18 10:52:27:520
496 1668
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:27:520
496 1668
AU AU initiates service shutdown
2014-09-18 10:52:27:520
496 1668
AU ########### AU: Uninitializing Automatic Updates ###########
2014-09-18 10:52:28:206
496 166c
Agent * WARNING: Exit code = 0x8024000B
2014-09-18 10:52:28:206
496 166c
Agent *********
2014-09-18 10:52:28:206
496 166c
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:28:206
496 166c
Agent *************
2014-09-18 10:52:28:206
496 166c
Agent WARNING: WU client failed Searching for update with error 0x8024000b
2014-09-18 10:52:28:253
496 1668
Report REPORT EVENT: {62FF14E3-DDBE-4DDC-BE90-12B98EC74605}
2014-09-18 10:52:04:216-0600 1
193 102
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Content Install
Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Security Update for Windows 7 for x64-based Systems
(KB2982378) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112) - Security Update for Windows 7 for x64-based Systems (KB2976897) - Security Update for Windows 7 for x64-based Systems
(KB2918614) - Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2977629) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211) - Security Update
for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844) - Security Update
for Windows 7 for x64-based Systems (KB2978742)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:425
496 1668
Service *********
2014-09-18 10:52:28:425
496 1668
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-09-18 10:52:28:425
496 1668
Service *************
Please let me know if there is a better way of attaching the log to this post and thank you in advance for any help.Hi ChristianBoman,
We could use the OneDrive to upload the log and then paste the shared link here. For more information, please refer to the following article.
http://windows.microsoft.com/en-us/onedrive/share-file-folder
for the update error 0x8024000b, please refer to the following article.
http://windows.microsoft.com/en-us/windows/windows-update-error-8024000b#1TC=windows-7
Please take the following steps:
1. Run the Windows Update Troubleshooter.
2. Click the Start button , type Run in the search box, and then, in the results list, click Run.
3. Copy the following text, and then paste it into the Run text box:
Cmd /c ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old
4. Click OK.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support -
Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines
Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines. Every E6520 with windows 8.1.
Error message is:
Log Name: Application
Source: Application Error
Date: 4/15/2014 3:54:06 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ***
Description:
Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: igdumd32.dll_unloaded, version: 9.17.10.3517, time stamp: 0x532b0b5b
Exception code: 0xc0000005
Fault offset: 0x00001040
Faulting process id: 0x10a0
Faulting application start time: 0x01cf58ecd02118cc
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: igdumd32.dll
Report Id: 14b4ce16-c4e0-11e3-8255-8c705a44a074
Faulting package full name:
Faulting package-relative application ID:
Video driver in the image was originally out of date, changed the driver to the latest and greatest available straight from Intel for the Intel HD 3000 graphics card and this error still appears. Driver 9.17.10.3517 exceeds the minimum requirement
for Lync 2013. The faulting module is related to the graphics driver, but reinstalling does nothing, uninstalling and then reinstalling does nothing, it cannot further be upgraded. This same error affects all the Dell latitude e6520's. It
also only occurs in Windows 8.1. The windows 7 image using the exact same driver version (both the outdated driver and latest driver) works just fine with Lync 2013.
Running Lync with administrative permissions does nothing, disabling hardware acceleration did nothing. None of our laptops come with the bluetooth adapter, and also updated all other drivers such as chipset and soundcard. Error occurs on the
RTM version of Lync, and Lync with SP1 fully updated. The rest of Office 2013 works fine. I am currently at a loss here short of telling the help desk to not image E6520's with Windows 8.1 because Lync 2013 doesn't work on it. But there has
to be a reason for it. Calling out for some suggestions here.
Thanks!We also have the same issue with Dell E6420 running Windows 8.1. Lync application does not respond after start-up. Did you try looking for the error file under
C:\users\username\appdata\local\Microsoft\Windows\WER\Reportarchive
it should create file like AppHang_lync.exe_some numbers. search for the latest one.
Interesting, I don't have any 6420's handy but figured the issue would exist on those also. I looked up the location you mention and see many crash logs for Lync. Not really sure what the error is, just says it stopped working.
Version=1
EventType=BEX
EventTime=130420688460358806
ReportType=2
Consent=1
UploadTime=130420688461296414
ReportIdentifier=14b4ce17-c4e0-11e3-8255-8c705a44a074
IntegratorReportIdentifier=14b4ce16-c4e0-11e3-8255-8c705a44a074
WOW64=1
Response.BucketId=3a18275b4e359a3d32b33b327b07846b
Response.BucketTable=5
Response.LegacyBucketId=81648064370
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=lync.exe
Sig[1].Name=Application Version
Sig[1].Value=15.0.4420.1017
Sig[2].Name=Application Timestamp
Sig[2].Value=5067326f
Sig[3].Name=Fault Module Name
Sig[3].Value=igdumd32.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=9.17.10.3517
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=532b0b5b
Sig[6].Name=Exception Offset
Sig[6].Value=00001040
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
UI[3]=Microsoft Lync has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
LoadedModule[1]=C:\windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\windows\system32\apphelp.dll
LoadedModule[5]=C:\windows\SYSTEM32\ADVAPI32.dll
LoadedModule[6]=C:\windows\SYSTEM32\ole32.dll
LoadedModule[7]=C:\windows\SYSTEM32\OLEAUT32.dll
LoadedModule[8]=C:\windows\SYSTEM32\MSVCR100.dll
LoadedModule[9]=C:\Program Files (x86)\Microsoft Office\Office15\LyncModelProxy.dll
LoadedModule[10]=C:\Program Files (x86)\Microsoft Office\Office15\LyncDesktopViewModel.dll
LoadedModule[11]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModel.dll
LoadedModule[12]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModelProxy.dll
LoadedModule[13]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrAs.dll
LoadedModule[14]=C:\windows\SYSTEM32\MSVCP100.dll
LoadedModule[15]=C:\windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.16384_none_dadf89385bc5c7d7\gdiplus.dll
LoadedModule[16]=C:\windows\SYSTEM32\IMM32.dll
LoadedModule[17]=C:\windows\SYSTEM32\MSIMG32.dll
LoadedModule[18]=C:\windows\SYSTEM32\DWrite.dll
LoadedModule[19]=C:\windows\SYSTEM32\msvcrt.dll
LoadedModule[20]=C:\windows\SYSTEM32\sechost.dll
LoadedModule[21]=C:\windows\SYSTEM32\RPCRT4.dll
LoadedModule[22]=C:\windows\SYSTEM32\combase.dll
LoadedModule[23]=C:\windows\SYSTEM32\GDI32.dll
LoadedModule[24]=C:\windows\SYSTEM32\USER32.dll
LoadedModule[25]=C:\windows\SYSTEM32\MSVCR110.dll
LoadedModule[26]=C:\Program Files (x86)\Microsoft Office\Office15\RtmPal.dll
LoadedModule[27]=C:\Program Files (x86)\Microsoft Office\Office15\RtmCodecs.dll
LoadedModule[28]=C:\windows\SYSTEM32\dxva2.dll
LoadedModule[29]=C:\windows\SYSTEM32\d3d9.dll
LoadedModule[30]=C:\windows\SYSTEM32\d3d11.dll
LoadedModule[31]=C:\windows\SYSTEM32\MSCTF.dll
LoadedModule[32]=C:\windows\SYSTEM32\SspiCli.dll
LoadedModule[33]=C:\windows\SYSTEM32\WINMM.dll
LoadedModule[34]=C:\windows\SYSTEM32\WS2_32.dll
LoadedModule[35]=C:\windows\SYSTEM32\PSAPI.DLL
LoadedModule[36]=C:\windows\SYSTEM32\POWRPROF.dll
LoadedModule[37]=C:\windows\SYSTEM32\pdh.dll
LoadedModule[38]=C:\windows\SYSTEM32\MSVCP110.dll
LoadedModule[39]=C:\windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[40]=C:\Program Files (x86)\Microsoft Office\Office15\dbghelp.dll
LoadedModule[41]=C:\windows\SYSTEM32\bcrypt.dll
LoadedModule[42]=C:\windows\SYSTEM32\SETUPAPI.dll
LoadedModule[43]=C:\windows\SYSTEM32\WTSAPI32.dll
LoadedModule[44]=C:\windows\SYSTEM32\PROPSYS.dll
LoadedModule[45]=C:\windows\SYSTEM32\VERSION.dll
LoadedModule[46]=C:\windows\SYSTEM32\dwmapi.dll
LoadedModule[47]=C:\windows\SYSTEM32\dxgi.dll
LoadedModule[48]=C:\windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[49]=C:\windows\SYSTEM32\WINMMBASE.dll
LoadedModule[50]=C:\windows\SYSTEM32\NSI.dll
LoadedModule[51]=C:\windows\SYSTEM32\WINNSI.DLL
LoadedModule[52]=C:\windows\SYSTEM32\CFGMGR32.dll
LoadedModule[53]=C:\windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[54]=C:\windows\SYSTEM32\DEVOBJ.dll
LoadedModule[55]=C:\windows\SYSTEM32\nvinit.dll
LoadedModule[56]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL
LoadedModule[57]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
LoadedModule[58]=C:\windows\SYSTEM32\d2d1.dll
LoadedModule[59]=C:\windows\system32\uxtheme.dll
LoadedModule[60]=C:\windows\SYSTEM32\WINSTA.dll
LoadedModule[61]=C:\windows\SYSTEM32\SHELL32.dll
LoadedModule[62]=C:\windows\SYSTEM32\SHLWAPI.dll
LoadedModule[63]=C:\windows\SYSTEM32\shcore.dll
LoadedModule[64]=C:\windows\SYSTEM32\kernel.appcore.dll
LoadedModule[65]=C:\Program Files (x86)\Microsoft Office\Office15\Uc.dll
LoadedModule[66]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrCs.dll
LoadedModule[67]=C:\windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[68]=C:\windows\SYSTEM32\HID.DLL
LoadedModule[69]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09\Comctl32.dll
LoadedModule[70]=C:\windows\SYSTEM32\msi.dll
LoadedModule[71]=C:\Program Files (x86)\Microsoft Office\Office15\1033\lyncDesktopResources.dll
LoadedModule[72]=C:\windows\SYSTEM32\DavClnt.DLL
LoadedModule[73]=C:\windows\SYSTEM32\DAVHLPR.dll
LoadedModule[74]=C:\windows\SYSTEM32\d3d10_1.dll
LoadedModule[75]=C:\windows\SYSTEM32\d3d10_1core.dll
LoadedModule[76]=C:\windows\SYSTEM32\D3D10Warp.dll
LoadedModule[77]=C:\windows\SYSTEM32\sppc.dll
LoadedModule[78]=C:\windows\SYSTEM32\Secur32.dll
LoadedModule[79]=C:\windows\SYSTEM32\clbcatq.dll
LoadedModule[80]=C:\Program Files (x86)\Microsoft Office\Office15\UccApi.dll
LoadedModule[81]=C:\Program Files (x86)\Microsoft Office\Office15\Win32MsgQueue.dll
LoadedModule[82]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.16384_none_7c55c866aa0c3ff0\Comctl32.dll
LoadedModule[83]=C:\Program Files (x86)\Microsoft Office\Office15\1033\ocapires.dll
LoadedModule[84]=C:\Program Files (x86)\Microsoft Office\Office15\Psom.dll
LoadedModule[85]=C:\Windows\SYSTEM32\msxml6.dll
LoadedModule[86]=C:\Program Files (x86)\Microsoft Office\Office15\OcImport.DLL
LoadedModule[87]=C:\Program Files (x86)\Microsoft Office\Office15\ocrec.dll
LoadedModule[88]=C:\windows\system32\mlang.dll
LoadedModule[89]=C:\windows\SYSTEM32\usp10.dll
LoadedModule[90]=C:\windows\system32\windowscodecs.dll
LoadedModule[91]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMediaManager.dll
LoadedModule[92]=C:\windows\SYSTEM32\AVRT.DLL
LoadedModule[93]=C:\Program Files (x86)\Microsoft Office\Office15\AppSharingMediaProvider.dll
LoadedModule[94]=C:\Program Files (x86)\Microsoft Office\Office15\RTMPLTFM.dll
LoadedModule[95]=C:\windows\SYSTEM32\WINTRUST.dll
LoadedModule[96]=C:\windows\SYSTEM32\CRYPT32.dll
LoadedModule[97]=C:\windows\SYSTEM32\MSASN1.dll
LoadedModule[98]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
LoadedModule[99]=C:\windows\system32\mswsock.dll
LoadedModule[100]=C:\windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[101]=C:\windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[102]=C:\windows\SYSTEM32\wlanapi.dll
LoadedModule[103]=C:\windows\System32\MMDevApi.dll
LoadedModule[104]=C:\windows\SYSTEM32\MFPlat.dll
LoadedModule[105]=C:\windows\SYSTEM32\RTWorkQ.DLL
LoadedModule[106]=C:\Program Files (x86)\Intel\Media SDK\mfx_mft_h264ve_32.dll
LoadedModule[107]=C:\windows\SYSTEM32\EVR.dll
LoadedModule[108]=C:\windows\system32\NV\nvumdshim.dll
LoadedModule[109]=C:\windows\system32\nvd3dum.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Microsoft Lync
AppPath=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
ApplicationIdentity=00000000000000000000000000000000 -
Lync 2013 and Dell Latitude 7240 Window 8.1 Problem! Please help SOS
Hi guys,
Can anyone know the solution for my current problem with Lync is frozen and crashes when I start my video call. I have brand new Dell Latitude 7240 with Window 8.1 and Lync 2013. I have tried so many different suggestion from different forums and update
my Lync as well. However, the problem is still there :(
I have been experiencing this problem for almost 2 months. It would be great to get my Lync works with video call. I tested the camera both internal and external camera as well. They works fine with Skype, ect...But not with Lync
Thanks in advance!!!HI
I have seen 100 % laptops of dell which has issue with Lync, I tried to raise this Dell as per them is issue with Lync and even Mircrosoft global team said it dell laptop drivers issue, Some of the cases has been resolved by uninstalling Audio/video
drivers. but not for every laptop.
Regards
zahoor -
Installing Solaris 10 via external CD drive on Dell Latitude D800 Laptop
Hello all, I am trying to install Solaris 10 via external CD drive on Dell Latitude D800 Laptop. After the GRUB menu it begins to load, displaying the " . . . . . ." and hangs about 1/4 way accross the screen. When attempting the install from a DVD instead of a CD the installation hangs on the same screen even sooner. Has anyone encoutered this problem?
Hello Alex,
no, you can't use USB devices on SPARC as boot device.
The OBP (even updated ones) contains only support for the USB keyboard, but none for USB mass storage (which requires a device driver). The integrated USB ports are for slow devices like keyboard and mouse.
Using an external SCSI DVD-ROM works. Another choice is an installation via network.
Michael -
Dell Latitude E6410 Laptop for PPCC editing?
I'm thinking of purchasing a Dell Latitude E6410 Laptop for mobile editing when I travel. My question is would it be sufficient to use for editing on PPCC? It will have an Intel Core I5 processor and 8gb of RAM.
I've personally used a e6410 with Premiere Pro CS5 with 8GB of RAM and while it does "run" Premiere Pro, it is FAR away from what I would deem a good laptop for Premiere Pro. This model is years old and the newer models do several things that help with Adobe a lot: take more RAM (16GB is much better than 8GB for PPro), drives are faster (SSDs much more common, my e6410 had a 256GB SSD and not many did back when this model was born 4 yrs ago), and as Bill already pointed out much more cable 22nm die quad core CPUs with hyperthreading (so, 8 cores available to PPro for editing).
You do not mention your workflow, but obviously editing DV would be much more acceptable on marginal hardware than trying to edit AVCHD or GoPro 4k!
I would expect a used e6410 to be worth about $250 today (street price). I really don't know why you would buy one now really? You can buy a sub-$1000 Asus and with a few modifications put together a really good "new" laptop so that may be a better option for you today.
Regards,
Jim -
Unable to install MAX on Dell Latitude D600 notebook
I am trying to install NI-DAQ 6.9.2 on a Dell Latitude D600 notebook running Windows XP SP1. I have full local administrator privileges for this PC.
The notebook will be used to develop software for a test rig, but the rig will actually use a desktop PC fitted with a PCI-1200 card (so I cannot try NI-DAQ 7.1 as this does not support the PCI-1200 card).
Notebook specification is as follows :
1.4GHz Pentium M CPU, 512Mb RAM, 3Gb free disk space, anti-virus disabled.
Start NI-DAQ 6.9.2 setup.
Selected the following features :
NI-DAQ 6.9.2 Device Driver (default)
NI-DAQ OPC Server (default)
Microsoft Visual Basic Support
NI-DAQ appeared to install OK.
Re-booted without any DAQ device.
NI-DA
Q documentation installation started and completed OK.
Configure Measurement and Automation System (MAX) started.
Always get error message "Unable to open a connection to the server..." (see attached file)
Unable to rename or delete the "config.mxs" file (as suggested in the error dialog) - Windows always reports "Access is denied", even immediately after re-booting.
Tried installing a PCMCIA DAQCard-700 then running MAX setup, got same error message. (Windows recognised the DAQCard-700 OK, listed in "device manager" as "working correctly").
Tried version 6.9.3 of NI-DAQ, but still unable to install MAX.
Please tell me how to get MAX to install under Windows XP SP1 !!
Attachments:
NI-DAQ_6.9.2_Unable_to_open_connection_to_server.tif 17 KBThere is a KB on the web that explains how to get over this problem and the reference number for this is 2U6ETM44
I have also attached a copy of MSIBlast to make your life doing this a little easier.
Good luck, and hope this helps
Attachments:
msiBlast.exe 232 KB -
I have my AEBS set up in my home office on the second floor, my iMac is connected to it via ethernet cable. When I ran my iMac wirelessly on the network my connectivity on the internet was s l o w, took forever to download any web page (SBC Global is my provider)...I don't have a problem having it hardwired to the base station, but at the same time with wireless capabilities it makes me wonder why?
Anyway the more pressing issue is connecting my laptop. I have a Dell Latitude laptop for work purposes and when I try to connect to the wireless network here at home the laptop detects the network, at full strength, but reports a proble when I try to connect. Any advice? Thanks in advance for your help!Just a quick note...I figured out the issue regarding my speed when running my iMac wirelessly...I just tried changing my channel in Airport Utility from "Automatic" or "1" as I read this in another thread and it worked awesome. I changed to channel 8 and it seems my connection is faster than before.
I'm still looking for solutions though to my Dell Laptop problem. To be more specific I'm running a Dell Latitude D520...when running wirelessly and if I try finding my AEBS with Airport Utility it does not locate it; however my wireless card detects the network I have set up...even knows that it is security enabled. When I try to connect I get the "Unable to Connect message". Now if I connect to my AEBS via ethernet cable I can find the AEBS in Airport Utility and can connect to the internet, etc...
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