Trying to import mp4

I'm using FCEHD 3.5.1. I have hired a firm to transfer well over 200 hours of home video to DVD. They sent me four sample files (mp4s) to see which works best with my FCE. It took over 15 minutes to render a 2 minute file (neither first.mp4). Surely there must be a drag and drop format i can receive these videos in. If a 2 minute clip takes 15 minutes, my 2 hour dvds will take forever. Please help me with tech info so i can direct this firm.
The formats they supplied me so far are:
adaptive.mp4, lower first.mp4, neither first.mp4, upper first.mp4. The only one that worked was neither first and that was after the long render.
Should i upgrade to FCE 4 ? As you can see, i'm a newbie so all help is appreciated.
Jimmy

I have two goals regarding this transfer. 1. my family enjoys looking at the raw footage and DVDs are easier for them to use than the tapes. 2. I am wanting to edit the footage into a condensed version. My thinking was that since the firm is capturing the footage to reach my first goal, the capture could also serve my second.
They are OK to give me the footage in a different format from mpg4, i just need to tell them which. I (perhaps) naively thought that since they are capturing the footage for the DVD that it could also serve my editing needs. Is that not the case?
Do you have any suggests as to desired FCE formats that won't result in loss of quality or am i always going to see loss if the original capture was not done through FCE?

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