Trying to import video files.  Clock on files and hit import.  Imovie says generating thumbnails and importing.  Then after loading, no movies there.  help?

My 14 year old son is trying to import videos into iMovie.  He's done this a dozen times before with no problem.  Here is what he's doing "I went to import movies, clicked on the idv files and hit import.  On iMovie it said "generating thumbnails, and importing".  Then it gave the loading sign.  When it was done, none of the movies/videos were in Imovie.  He needs to have this done as a xmas gift for a friend by Thursday .

After much research and troubleshooting, GoToMeeting replied with the final answer: We do not support the uploading of recordings to editing software. If you are having issues uploading a recording, unfortunately, we do not have tools or steps to resolve this. It is not a supported feature. I am sorry for any inconvenience this may have caused you. 
The no longer plan to support editing of recordings made with their software.  So, we are planning to find a new meeting provider.

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