Trying to install 11 but getting an error....

I was prompted to install Flash player this morning and went through the steps provided.  Flash player would never initialize.   I removed the existing version and restarted my PC.  I then went directly to the Adobe site and attempted to install.  I now get an error stating that the application is already in use even though it does not exist on my computer.  Any ideas?

Can you try going through the steps listed here please?
How do I do a clean install of Flash Player?

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