Trying to install Adobe 10Pro on new Windows 8.1 computer.  downloaded installer by it will not recognize my product key

Trying to install Adobe 10Pro on new Windows 8.1 computer.  downloaded installer by it will not recognize my product key

Adding to what Pat has mentioned, I can also see that you have the serial number for both Mac & Windows. I hope you are using the correct key for the platform where in you are installing the product as that could be the only reason. Please check the keys once again and use the correct one and that should solve the concern.

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