Trying to install Adobe Acrobat DC.

I get through the installation and then when I go to accept the agreement to register my product nothing happens. The screen disapears and then it prompts me to restart when trying to open a PDF.

Can anyone assist me with this matter?

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I receive an error message when trying to install Adobe Acrobat 6.0 on my new PC that has windows 8.1

I receive an error message when trying to install Adobe Acrobat 6.0 on my new PC that has windows 8.1.
Can someone help me?
thanks!

And that message is exactly? I hope you are aware that you are trying to install software from the stoneage and it may simply no longer be compatible...
Mylenium

Error 1310 on trying to install Adobe Acrobat X Pro. Software will not install.

In trying to install Adobe Acrobat X Pro from either a purchased DVD or from an Adobe download I get an Error message: Error 1310 and the installation will nor proceed. It asks to verify access to C:\Program Data\Adobe\ Adobe PDF\Distiller\Startup\example.ps. This complete directory is present in my C:\ drive. How do I verify this access and what must be done to successfully install Acrobat X Pro?

don't use email.
open your thread in a browser, Re: Error 1310 on trying to install Adobe Acrobat X Pro. Software will not install.
and click the camera icon to insert an image.

...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."

...trying to install Adobe Acrobat XI. The message reads " Installer mis-configured." Clearly, I can't proceed. Is a new version of the installer available? I'm not having a lot of luck with downloads from the Adobe site these days. I'm not too confident about purchasing online given two bad experienes with files that are missing (dll) and now this installer problem.

Thank you for replying, Jeff. I'm running Windows 7 -- 64 bit. Also, once the.exe file downloaded, I clicked "Run."
Date: Wed, 29 May 2013 11:22:37 -0700
From: [email protected]
To: [email protected]
Subject: ...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."
    Re: ...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."
    created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Totally Frustrated what are you clicking on prior to receiving the message the Installer is Mis-configured? Also which operating system do you have installed?
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Trying to install adobe acrobat pro 9 on a new laptop after deactivating it on old laptop. After installation I get Update check for some reason then doesn't let me go any further Anyone know why this is?

OK so I have deactivated and uninstall the version off the old laptop, then reinstalled the version on the new laptop. When you go to open a document it says it wants to do an upgrade check for some reason, anyone know why this is? It will not take the serial number after that and it doesn't show the version we have in the drop down list.

Hi johnb49273320,
What operating system are you running on the new laptop? If it's a current OS, then it may be incompatible with Acrobat 9. Please see https://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-acrobat-family-prod ucts.html.
It could also be that you're trying to install an upgrade, and the installer is looking for the serial number for the previous version (is the previous version listed in the drop-down list?).
Best,
Sara

Installations stops when trying to install Adobe Acrobat XI on Mac OS 10.8.4

I kept getting this message that Adobe Acrobat was not able to update the software and so I decided I would just update my software from Adobe Acrobat Pro 9 for mac to vs 11. I called tech support and they told me to uninstall acrobat 9 Pro completely first, which I did. Now, I have downloaded version 11 and tried installing this via the trial (wanted to make sure it worked) and as it goes through the install process, it gets hung up with one minute to go trying to rewrite script files. It stays like this for enternity. If you right click on installer to force quit the install, it won't let you. If you go to the apple sign and force quit it from the menu, it will kill the installer. However, the computer won't shut down because it still thinks it is installing software. So the only way to kill it is to do a hard reset. I called tech support and was on hold for for 40 minutes and then the tech tried for an hour to fix this. This included deleting the uninstall program for Adobe Acrobat 9 Pro and also reinstalling the software from a fresh download that he sent me. I still had the same result.
To make matters worse, I only have Acrobat Pro v 8 on disc (there was a free vs 9 upgrade that was online that I got) and as a result, I don't have version 9 to install back onto the computer. The tech was going to try to send me a link to download version 9 but he wasn't sure he could do it. Someone was going to get back to me, but no one has yet. So now, not only do I not have version 11, I don't even have my old version 9!!!! My only option is to go back to version 8 which I have the disk for. This is ridiculous. So if anyone out there has some suggestions on how I can get version 11 to install, that would be great. I am running Mac OS X 10.8.4 on a 13" Macbook Pro with Retina. Thanks.

I've been scouring every place I can possibly think of for nearly four hours trying to find an Acrobat 9 Mac download - no luck I can find Windows downloads back to 8, but nothing for Mac.

Error when trying to install Adobe Acrobat Pro, recently purchased.

Recently purchased Adobe Acrobat Pro, when trying to install get an error message 'Your account subscription cannot be validated'. Have tried several times, double checked login etc, but same message each time.
Please help, how to fix this issue??

Hi camelon,
Please delete the "Acrobat" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "Acrobat" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming\Adobe
Then launch Acrobat. It will go through the first launch experience of asking for UI language, AdobeID, etc.
If there's no change in behavior, please attempt to go to:
https://na1mbls.licenses.adobe.com
If you can't get to this website there may be a firewall or other software blocking the connection. Acrobat must be able to reach this https URL and 3 others in order to complete and monitor the subscription/trial process.
If you can view the page at this URL, then please send the PDApp.log and amt3.log file from
on Mac: <yourusername>/Library/Logs/PDApp.log
on Windows 7: <youruser>\AppData\Local\Temp
to [email protected]
Regards,
Rave

Getting an error when trying to install adobe acrobat xi pro

I am trying to install my recently purchased Adobe Acrobat XI Pro and am getting an error message during the installation process

You'll need to provide some additional information:
- Operating system and version number
- The full text of any error message(s)
- What you were doing when the problem occurred
- Screenshots of the problem
- Computer hardware, such as CPU; GPU; amount of RAM; etc.
You can also refer the KB Doc to troubleshoot with install logs : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html

Trying to install Adobe Acrobat X Pro and it will not install.

It says "the wizard was interrupted before Adobe Acrobat X Pro could be completely installed." Not sure what is interrupting the installation. It is a PC with Windows 7 64-bit. I tried installing twice already.

Yes. My problem is fixed. I went through the forums and found a solution from user silvasilva3 .
Running a check disk worked.
Thanks

Trying to install Adobe acrobat from disk to computer error keeps saying can't complete instillation

Trying to install this piece of crap program from adobe "acrobat" that they offer no support for. It is 11 Standard and I have windows 8 and keeps telling me in error can't complete instillation. No other details. Any ideas? Can't believe they sell this for the price of a tv and offer only us to help each other.

Hi Jennifer ,
Sorry to hear that you are experiencing with Acrobat .
Could you please tell is there any error number or exit code mentioned along with the error message ?
It might be possible due to insufficient space on your machine ,it is not letting you install Acrobat .
You could try deleting the temporary files from your system once and check if that helps .And make sure all the third party software are disabled while the installation is in progress .
I would also suggest you to refer the following document to seek help .Have a look at this document and see if that fixes the issue .
https://helpx.adobe.com/acrobat/kb/suspended-installation-errors-acrobat-windows.html
Regards
Sukrit Dhingra

DW013 error when trying to install adobe acrobat from creative cloud

How can I fix this problem?
Thanks
Steve

acrobat dc: Adobe Acrobat DC Update Failed, Windows 7, 64-bit
cs5.5: https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
lightroom: http://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html
photoshop elements: http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html

I'm trying to install adobe acrobat XI pro, the trial version. The Install Download Assist pops up but the program doesn't install. I do see a file named XI Pro, but not a program. It seems the program never completely downloads. Any suggestions? Thanks.

I've tried to download the trial version of Acrobat XI pro but it's not working. The time bar is active for the download and indicates that it will take two hours. When I come back, the screen has gone back to the "install free trial here" page. I do see a file for XI Pro, but not a program.

try a direct download,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Trying to install Adobe Acrobat Pro XI, get error message that a later version is already installed

Installing Acrobat Pro on a new laptop. At download point get message " Setup has detected that you already have a higher version product installed. Setup will now terminate." Acrobat Pro is NOT already installed, in any version. What is issue?

uninstall any acrobat and reader versions already installed.
if you're using windows, clean Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
then reinstall.

I tried to install Adobe Acrobat Pro on my Macbook OS X 10.6.8

It didn't work and kept giving me errors and then I would report it using the install report and never heard anything back about it.
I thought I would be contacted at least to see what the problem was.
I cancelled my subscription as a result and since it never installed properly I believe I am entitled to a full refund.

Hi sarab522 ,
Sorry for the delay in response, I would be more than happy to get the issue resolved for you. Please, help me with the workflow you are following and a screen shot of the error.
Thanks,
Vikrantt Singh

How to install Adobe Acrobat xi from a disk?

Trying to install Adobe Acrobat XI Pro from a disk to a new MacBook Air laptop using a portable drive. Prompts are not coming up.

Thank you Rave. I am still experiencing difficulties b/c my serial # is not working: Mac: <Removed>
Says: “Code you entered is invalid” please try again.
Can you help?
Thank you in advance,
Sondra
Sondra LoRe
Program Coordinator
Hands On Classrooms: http://handsonclassrooms.org
University of Tennessee: Food Science & Technology
Office: 865-974-7107
Cell: 865-603-1847
mailto:[email protected]

Trying to install Adobe Acrobat DC.

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