Trying to install Adobe Acrobat Pro XI, get error message that a later version is already installed

Installing Acrobat Pro on a new laptop.  At download point get message " Setup has detected that you already have a higher version product installed. Setup will now terminate."  Acrobat Pro is NOT already installed, in any version.  What is issue?

uninstall any acrobat and reader versions already installed.
if you're using windows, clean Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
then reinstall.

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