Trying to install an HP All-in-One

Morning all...
Well, I'm a recent converted Windows user and I'm about to pull what's left of my hair out. I purchased a used PowerBook G4 a month ago and everything w/ printing has been great until this last weekend. I purchased a new HP Photosmart C6150 All-in-One in December 06, mainly for the wireless capabilities. When I bought the G4, it connected right away w/ Rendezvous (didn't even know what that was at the time, still don't really know) and everything was working perfectly. THEN I moved this weekend, re-setup my wireless and now the printer won't print, the G4 recognizes the printer via Rendezvous, but won't connect stating 'Driver not installed'. I HAVE managed to work around it after uninstalling and reinstalling the drivers several times to get the system to view the printer in generic form (don't ask me how I did it but I did) but try to print and it won't connect. I went into the printer and re-established an IP address and was able to find it through IP w/ the HP setup, but that won't print either. Bluetooth doesn't work either. I even hooked it up via USB (which works) just to see if I was losing my mind...
Any suggestions? Do you need more info? I'm at my wits end at this point... Hooking up the printer via USB defeats the purpose, if you know what I mean...
Thank you in advance...
m
PowerBook G4 Mac OS X (10.3.9)

I had a similar problem a few months ago. I also have the PowerBook G4. I was trying to install the HP Photosmart C7180.
My printer was new, so I called HP Tech Support. (HP has really great tech support for Mac users.) It seems that they had quite a number of wrong installation cd's shipped with their printers for the Mac. The cd's are labeled correctly, but they are not actually the correct cd's as labeled.
One way to tell, is during the installation. If I remember correctly, there is a prompt which asks which printer you have from a drop down menu. As I recall, my model was "Exactly" on the menu. But, I chose one from the menu which I thought was close enough. This was one indication to HP tech support that it was the wrong installation cd.
In any case, you can go to HP's website and download the the latest, correct installation.
I would try that.

Similar Messages

After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work

While trying to install my (less than 2 year old) HP6500 Wireless all-in-one software on my 3rd networked computer, the software installation went into a loop and would not complete the installation. After about an hour or so of waiting, I physically had to unplug the printer & eject the CD. Upon doing so, the printer became next to useless. The printer key pad no longer functions except when I first plug it in, and I can no longer access it from the other 2 original computers, even with USB. The HP solution center says it’s on line, until I go to print via USB, then it says it’s offline. I can hook the USB up on the Widows 7 unit and force it to print Word Office documents, but when I try to print documents on it from either Internet Explorer or Fire Fox it wants to send a Fax??? I've uninstalled and reinstalled the software 3 times on my Windows 7 unit now to no avail. Is it my printer, the printer Firmware or what? I have downloaded and run all the HP & Microsoft troubleshooting tools on the Windows 7 unit to no avail. However; HP downloads will not successfully complete on my XP unit. What should I do? Should I start over with a new wireless printer?
Totally Confuzed

Re: After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work
Ref: 02-23-2012 08:53 AM
12:38 AM 2/24/2012 UPDATE ON WHAT I HAVE TRIED AGAIN:
1. Power Reset on the Printer: Power off the printer. Unplug the power cable from the back of the unit. Wait 60 seconds. Replug the power cable to the printer and power it on. DONE
2. Print a test page: Follow this document to print the test page. PRINTER SCREEN SAYS IT'S PRINTING AND THE POWER LIGHT IS FLASHING LIKE IT'S BUSY, BUT NOTHING IS HAPPENING. ONLY WAY TO USE IT NOW IS TO UNPLUG IT AND START OVER. THIS HAPPENS ALL THE TIME NOW. IT WILL NOT PRINT TEST REPORTS.
3. Create a copy of the printed test page. CANNOT DO NOW - (PRINTER FREEZES UP WITH A BLINKING POWER LIGHT)
4. Print the Wireless Network Test Report (To check if there are any errors) CANNOT DO
Press the Setup button ( ). DOESN'T WORK EXCEPT MOMENTARILY...NOT LONG ENOUGH TO MAKE A SELECTION BEFORE IT HANGS AND FREEZES UP...
Press the Right Arrow button ( ) to select Network Setup, and then press the OK button. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
Press the Right Arrow button ( ) to select Wireless Network Test , and then press the OK button. The Wireless Network Test Report prints. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
If you did not encounter any errors while performing the steps above then I think the hardware is OK. Test the software next. Let's use Windows 7 as the test platform. I DON'T THINK THE HARDWARE IS OK.
1. Download the driver from HP.com. Once it gives you the option to either Run or Save make sure to select Save and then select Desktop as the target location where it will save the file. This is just to make it easier to find it. Once it finishes downloading the file, double click it to initiate the installation process. Follow the on screen instructions until you reach the "select how you want to connect the printer" window comes up. I ALREADY HAVE 3 COPIES ON MY DESKTOP & NONE OF THEM REACT ANY DIFFERENTLY.
2. At the "select how you want to connect the printer" window select USB and then click Next (I think there is a next button). It should asks you to connect your printer but we are NOT going to do that. Place a checkmark on the option on the bottom of the window that gives you the option to bypass the connection phase of the installation. Click Next to proceed. Once the the installation process completes, restart your computer. I HAVE DONE IT BOTH WAYS BEFORE AND CANNOT GET THE INSTALLATION TO COMPLETE ON ANY OF THE 3 COMPUTERS NOW.
If you did not encounter any errors at this point then it looks like the software installation process is good. Proceed to the next test. END OF TEST FOR TONIGHT. THANKS
1. After the computer completely boots up, connect the USB cable to the printer and to the computer. The computer should detect the printer and initiate the HP installation process for it. Follow the onscreen instructions to complete the install.
2. Try printing to test functionality.

Tearing my hair out trying to install a HP all in one printer

Hi there I have a HP all in one Deskjet f2280 and I keep getting an error
"an error occurred while trying to add the selected printer, error -50"
I can't add a printer and I've installed and reinstalled the software???
I contacted Hewlett Packard and they've said it was an apple problem, does anyone know what I can do?
thanks

Welcome To  Discussions Jellybean100!
If you installed the driver/software, from a CD, uninstall it, then download & install from here HP Deskjet F2280 All-in-One Printer, instead.
There are tips & FAQ at that site as well.
ali b

Trying to connect HP officejet all-in-one! assitant does not support router??

I am trying to connect HPOfficejet 7410 All-in-One which is wirless enabled to my wireless netowork. Getting message," HP NETWORK ASSISTANT does not currently support the router that is connected to your system." Does this mean that I cannot setup this printer with the router I have? Or is there another way I can connect it without using the Network assistant? The router I have is a Linksys Router Model # WRT110 . I have tried to find another router that was in the list of "supported routers" with no luck. I have looked everywhere. Please if someone could help! Let me know if you need more info to answer my question. Thanks!

Actually, its not that the youre router is not ocompatible with the HP Network Assistant. Maybe yuore router has a very secure network security thats why the wireless assistant could not connect the printer to youre router
- The other way to connect the printer to your wireless network is to run the wireless setup wizard on the printer.
- Step 1. Press the set up button on the printer and press the right arrow then navigate & look for netwok menu then press ok.
- Step 2. press the right arrow and look for wireless setup wizard
- it will look for youre wireless router and try to select your router the enter the security key(WEP or WPA) if you have one.
- after that it will prompt you that the printer is connected to your network
REGARDs --- 1234 --

Installing hp 1410 all in one

My All in one HP 1410 is plugged in and usb connected but after msg. PRINTER FOUND, my pc doesn't seem to be able to get it connected.
I am referring to installation on my window ex pea (sorry, am now on android)
Balet911

Hello @balet911 , I hope you are well!
I have a suggestion for you to try that should help you install your PSC 1410 on your Windows XP system.
Click this link and try these steps: Windows XP: The Progress Bar on the Software Installation Stops or Stalls
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Problem installing Photosmart C6180 All-In-One software

I've "googled" and found several similar installation issues but none quite match mine. When I attempt to install the All-In-One software, I receive a dialog box error "The system cannot find the file specified." The file that it is attempting to find is found in the Dialog window heading:
c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksys...
Using %temp% I am able to verify that the 7zS52C3 folder structure exists. However the ",sourcepath.setup" folder shown above is incorrect. it should be just "setup".
I've ran this install several times under different accounts, including creating a new admin account.
I've cleared all temp files, removed tsr files using msconfig as described and cannot seem to solve this issue. I even renamed the setup folder to ",sourcepath.setup" to see if this would solve the install but it failed on another file.
I am running Windows Professional x64, My HP Photosmart c6180 is connected to the network and I am able to print properly to it from my computer. I need the software primarily for "scanning to computer" functionality.
Any help is appreciated.

Hello @DirkPittP,
Welcome to the HP Support Forums!
I understand that when installing your HP Photosmart C6180 All-in-One Printer on your Windows 7 64 bit computer, you are encountering a 'c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksysinstall.exe The system cannot find the file specified' error. I would like to assist you with this issue today.
Now in your original post, I can see that you have already attempted installing the printer on administrator accounts, clearing the temp files, running an msconfig, and renaming the folder to no avail. At this time I would like you run the following steps to see if we can get this working for you.
Step 1: Uninstall Drivers:
First, I would like you to clean up your system of any software or drivers for your HP Photosmart that may have made their way onto your system during the failed installs. Rather than running the 'normal' uninstall process, I would like you to click here to download the Microsoft Uninstaller Tool.
Once the website opens, please select the Run now button on the right hand side. Please follow through any recommended fix steps provided. When prompted, choose that you need assistance with 'uninstalling'. You will be brought to a list of populated programs from your computer. Scroll through this list until you see your HP Photosmart. Select your HP Photosmart and allow it to uninstall.
This Microsoft Tool will also check your computer for any registry corruptions. Should any system corruptions be found, this Microsoft Tool will fix those corruptions for you.
Once the uninstall has completed, please close the Microsoft Tool and proceed to the next step.
Step 2: Clear the Temp Files:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder select Ctrl + A at the same time on your keyboard to highlight everything
Select the 'delete' button on your keyboard. If you get a pop up to skip an item, just skip it.
Once the Temp folder is emptied, close the window
Right click on your Recycling Bin and select Empty Recycling Bin
Step 3: Download Drivers:
Please click here to download the latest drivers for your printer.
Once the website opens select the Download button on the top left
Allow the download to Run
Once the download has completed the installer will automatically extract
After the extraction if you get the error again for 'blocksysuserinstall.exe' take note of the temp folder 7z . . . number sequence it refers to this time around.
Step 4: Rename Temp 7z Installer package:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder locate the 7z . . . folder that shows in there
Right click on the 7z folder and left click on 'rename'
Rename the folder to the 7z. . . to the name that the 'blocksysuserinstall.exe' points to
NOTE: Ensure that you are logged into the same User Account that the error points to: "c:\users\Myusername\AppData . . . " when you make the change to the 7z folder. There shouldn't be any 'sourcepath.setup' folders at all.
Step 5: Install Printer:
Once the 7z folder is renamed to the name the error wants than click on the 7z folder to open it
Scroll down to the bottom of the installer files
Double click on the setup.exe file at the bottom. It may show an HP logo to the left of it
An installer window should pop open
Follow through the with the onscreen instructions to reinstall your printer
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

HT1386 somehow I have 5 apps trying to install and they all say "working", but they aren't loading...help?

Somehow, I have 5 apps trying to install...they all say "working" but they aren't installing. I have hooked my ipad to my computer and tried to figure out how to sync them because I thought that would help, but it didn't. Anyway I can stop them from trying to install?

hold the home buttona nd the power button at the same time in tell you get the silver apple logo. they will delete them and you can try to redownload

Trying to install 4 pxie-4300 in one chassis

I am trying to install four PXIe-4300 cards in one PXI chassis (PXIe-1085). No matter which slot I try to install the fourth card, the computer will not boot. Is there a limit to how many PXIe-4300 cards you can install on one chassis?

PCIe-8381. See attachment for software
Attachments:
pxi-config.png ‏122 KB

I am trying to find the best all in one printer for my macbook pro with retina display. Any ideas?

I need something that doesn't require a disk for setup.

Based upon your criteria an HP 100 Envy all in one would fit. The drivers are downloaded from Apple.
http://www.amazon.com/HP-All-Printer-CN517A-B1H/dp/B0043D2O7C
http://reviews.cnet.com/multifunction-devices/hp-envy-100-e/4505-3181_7-34182185 .html

My Iphone will not show up in Itunes. I have tried re installing Itunes and all the Apple devices multiple times and it still will not work. Help!!!

My itunes is making me crazy. I have updated to IOS 6 on my phone from my friends computer. Then I had to also restore it. I tried re connecting to my computer but the itunes just says that it is not compatable. I tried turning the phone on and off. Restarting it and the computer. I have also un installed and re installed itunes and the apple support systems. I have no idea what to do now. Please help!

Security Software and Related Troubles
http://support.apple.com/kb/TS3125          Basic Troubleshooting
http://support.apple.com/kb/TS3297          Advance Troubleshooting
http://support.apple.com/kb/ts1629          Ports List
Basics
Check correct date, time, and timezone.
Log in as administrative user account
Verifiy iTunes updated
Update Operating System “OS” (Ms Windows, Mac OSX)
Update Modem / Router firmware
Update security software (Antivirus, Firewall)
Remove Outdated Security Software (Always restart afterwards)
Advanced
Remove Mobile Software not used anymore
(Motorola, Android, Nokia, Sony, Blackberry)
Add Apple programs to firewall permissions
Allow Ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999
Permit Domains - apple.com , edgesuite.net , mzstatic.com
Disable Security Software
Remove Security Software (restart!)
Delete “Hosts” file and restart, or edit and save.
Check Browser Settings: Use SSL3, TLS1, Auto Detect, No Proxy Settings
Reinstall itunes FOLLOWING ARTICLE while all security off / disabled or completely removed.
http://support.apple.com/kb/HT1923
http://support.apple.com/kb/HT1925

Trying to install CC and all I get are spinning wheels

Trying to do the initial install the Adobe Creative Cloud and all I am getting are spinning wheels. What should I do?

Hello!
I am having the same problem. Using MacBook Pro with most recent OS.

I'm trying to enable selenium I've downloaded it tried to install it, but all firefox says is "Requires additional items" How do I find out what it needs??

This is firefox 3.6, I downloaded java, I have the jar file for selenium. How do I get firefox to install it??

By default - i.e. unless you moved it - your iPhoto Library lives in your Pictures Folder. Can you see one there?
Easiest solution to these issues: restore from your back up.
Regards
TD

Got a new computer. Trying to Install CS5. All I see is CS6 which I do not need nor want upgrade 2

I just got a new computer and and I have CS5 on my old computer. It was a download originally and I have the serial numbers. How do I install this on my new computer? Please advise what I can do.
Thank you.

Hi RCRoy45,
Please find the direct link to download CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Have installed my 7200 all in one on my network, however my new hp laptop can not find the printer

I have a 7200 printer installed in my network, however my new HP laptop can not find it. CD will not work with windows 7, download from HP site did not help. have also tried using IP address to find the printer to no avail ?

There are some Updates on this page. Have you tried them?
Also, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Issues with installing Officejet 2620 All-in-One

I'm having problems with installing my Officejet 2620. I've installed the correct driver for my OS, but every time I connect the printer to the laptop via USB I get an error message saying 'USB Device not recognized; the last USB device you connected to this computer malfunctioned, and Windows does not recognize it.' I've read where this could be because I no longer have Windows 8, but rather Windows 8.1, as opposed to an error with the actual printer, which seems to work fine aside from the lack of communication with the laptop. My OS Windows 8.1 64-bit. Please help!

Hello hackman19,
Welcome to the HP Support Forums! I understand when you plug in the USB connection to your HP Officejet 2620 you get an error message 'USB Device not recognized; the last USB device you connected to this computer malfunctioned, and Windows does not recognize it.'
After some research I was able to find this thread on www.wiknix.com:
Solved: USB Device Not Recognized In Windows
Please try the above recommendation and let me know the outcome, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Trying to install an HP All-in-One

Similar Messages

Maybe you are looking for