Trying to install Creative Cloud Packager.
Runs for a while then error message A12E1 appears. What am I doing wrong? I clicked on the Get Started button from the email after paying for our user license for Creative Cloud. All previously installed Creative Cloud trial products have been uninstalled from the PC I'm trying to install on. I've had the license for several days and still can't get the products installed.
Seems the email from Adobe sent me to Creative Cloud Package Launcher when it should have directed me to Creative Cloud installer for Teams. Problem resolved.
Similar Messages
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I am trying to install Creative Cloud on my laptop. I already installed Photoshop CC on my desktop just fine. I paid for photoshop and lightroom for two computers. Isn't that right?
Kathyrn Peters do you receive any specific error messages when you attempt to install the Creative Cloud Desktop application? Are you utilizing the process discussed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install the Adobe Creative applications?
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While trying to install Creative cloud for my PC all i keep getting is Searching for Server
Searching for Server that is all i get when trying to install creative cloud on my pC and YES i am running Windows 7 and have high speed internet service. HELP
Sweetpea5154 you may be facing a connection error. Is the computer you are utilizing on a managed network? If not then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve connection errors.
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Trying to install creative cloud for the first time and getting error code:1
im trying to install creative cloud for the first time but im getting a error code:1
what can I do?Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
Mylenium -
I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?
What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache -
I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What to do? Give up on CC?
This is not the first time I get it, and it seems a recurring problem.Milliet are you on a managed network? If not then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve error 205.
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I´m trying to install Creative Cloud on my new mac.
I´ve turned all the apps off on my old computer before trying to download Creative Cloud. I keep getting this failure message when trying to install a newly downloaded app "Adobe Creatibe cloud is needed to resolve this problem. However it is missing or damages. Please download and install a new copy of Crative Cloud" What´s going wrong?
CharlesCharles have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?
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I've tried everything. Cloud Cleaner, removed all Adobe products from computer, ran in Administrator Deleted everything still get error code 1 noting in all the troubleshoots have helped.
Error Code 1: "Failed to install" | Creative Cloud Desktop :
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html -
I keep getting an error1 descktop failure while installing cc desktop????
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Creative Cloud is failing to install (error code 50) Does anyone know how to fix this? I'm on Windows 8.1. It was previously installed and requested update. The update failed with same code.
"Failed to install" | Creative Cloud Desktop : https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
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Error code: 50 when trying to install creative cloud
I'm getting an error code:50 when installing newest version of creative cloud. Any input on what to do or what this error is?
Leapdaybride error 1 indicates a generic error state. Have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop to reinstall the Creative Cloud Desktop application?
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Trying to install Creative Cloud
I purchased Photoshop CC, while trying to install, are asked to and have downloaded the Creative Cloud setup executable. But when I
try to run this I get the message.
We've encountered the following issues:
The remote server is not responding in a proper manner. Please retry after a few minutes.
I have been trying for two days now with the same message appearing each time.
I have not been able to download and run Photoshop. Please advise how to get this going.update your aam, http://helpx.adobe.com/creative-cloud/kb/download-error-403-launching-aam.html
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I'm getting an error code (A12E1) when trying to install Creative Cloud for photographers. Agraphers
I'm getting error code A12E1 when trying to install the Creative Cloud app for photographers. Can anyone help me get installed?
Hi Redrock,
Could you try the solutions described here:
http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
Thanks,
-Dave B -
I am trying to install Creative Cloud app for Desktop and it's shutting down
Trying to install the Creative Cloud app for Desktop but every time I try the Adobe Application Manager shuts itself every time. I have OS X Yosemite 10.10.1
If it is automatically installed, where do I find it? I don’t think it has installed because the Application Manager shuts itself so fast every time.Hi Jeff,
Thanks for your reply.
I went into Applications> Utilities but there is no Adobe Installers folder or icon there for me to do anything with. I went back to my Adobe account front page and tried to download Illustrator again seeing as it hasn’t installed but when Application Manager tries to open (the little spinning icon) it spins about 3 times before I get a pop up saying that Adobe Application Manager has failed to open. This happens every time I attempt to download Illustrator. Any other options for what might be the issue?
Thanks again! -
Trying to connect to serve message for over 10 minutes trying to install creative cloud
The Adobe installer window says "trying to connect to server"...... I cannot get Creative Cloud to install
I was on a chat session for over an hour yesterday. She had me going through all types of settings on my computer. It was ridiculous. I was about to try one more time today with Internet Explorer (I use Chrome normally) If that doesn’t work I just may call to cancel the subscription.
Let me know if you were successful and I’ll do likewise.
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