Trying to install CS 5.5 on a newer computer (Windows 7) and I am told to "please restart computer." Restarting doesn't resolve anything

I am trying to install CS 5.5 on a newer computer and every time I go through setup the serial number comes back good (green check mark, etc.) but then when I proceed with install, I am told to "please restart computer." No error number just "please restart." After restarting 5 or 6 times I realized there must be a deeper issue. I first made a basic mistake (forgot to deactivate the serial#) so I went back on to the original device and, interestingly, when I re-installed InD CS5.5 on the old computer, there was no incident. It then proceeded to function normally and opened just fine, I deactivated the serial#, and went back to the new computer. After installing and trying again, I got the same message "please restart computer."
This was a license that allowed for multiple installs and I have put this program on a Win7 (pro) laptop before using the same serial number and had no issue. Now I am on an Asus Desktop running Win7 (home) and and am having this please restart problem. Could it be an OS issue? Any ideas of what to try?
Thank you all, I hope someone can help.
Tommy

I think you need to clean this machine before trying again, so run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3), then run MSconfig and turn off all non-essential startup programs before you try to install again.
Also, be sure javascript is enabled. From the Start menu choose Run, then in the command field type regsvr32 jscript.dll and press Enter. You should get a confirmation.

Similar Messages

Maybe you are looking for

  • Tweens/add/remove childs works fine, but after a few clicks it goes to the crapper

    I keep checking this and checking this, but its obvious I'm missing something. after a few clicks the entire design breaks down. Anyone have any insight? Here's the code... import fl.transitions.Tween; import fl.transitions.easing.*; import fl.transi

  • About:home search does not function in Linux Mint 15

    I installed a fresh copy of Linux Mint 15 (Cinnemon) recently. It comes pre-packaged with Firefox, but after setting the homepage back to the default (about:home), I noticed that the search bar on that page wasn't working. By that I mean the form doe

  • ORA-07445: exception encountered

    There are several errors occuring at database level ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [unable_to_trans_pc] [PC:0x7C34126B] [ADDR:0x0] [UNABLE_TO_WRITE] [] Process m001 died, see its trace file ksvcreate: Process(m001) cre

  • Itunes wont play out of my audio interface

    when ever im playing song from itunes, it always plays in the mac and not through my audio interface. how can i make it come through my audio interface. i have a 01x as my audio interface in my recording studio

  • Creating new Services Test using type "Oracle SQL Timing Page "

    Hi, I would like to explore the feature of services test to measure performances of PL/SQL statements. Can someone provide me an example of how to do one? Documentation is too generic and there aren't (or I was not able to find them) examples. Thanks