Trying to install cs3 from creative suite

Trying to install cs3, I have licience numbers but are not prompted to enter them, so I get the
"you are not allowed to use this at this time contact it support"

We can't know. You have not provided any system information and if that is really the exact text of the warning, then it has nothing to do with Adobe, but rather something your IT department put there. You have to get in touch with them.
Mylenium

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Can't install Illustrator from Creative Suite (serial number not recognized)

Years ago, I bought the first Creative Suite (upgrade). Illustrator was working fine on my old computer. Since then, I've upgraded Photoshop and Dreamweaver individually (I didn't upgrade Creative Suite).
Now I need to install Illustrator on my new computer, but the installation fails:
(1) I tried to install Illustrator separately (from the Illustrator setup.exe file on the disks) and I input the only serial number I have (which is for Creative Suite) and get a "this isn't an Illustrator serial number".
(2) I tried to install Creative Suite but it prompts me for the location of Photoshop ... an OLDER version of Photoshop. I've got Photoshop CS5, but the installation correctly says that isn't an earlier version.
I believe I purchased my first Photoshop in 1997-ish. Do I really have to start from the beginning and install EVERY VERSION of Photoshop that I ever bought/upgraded in order to install Illustrator from the CS upgrade disk?
I tried looking for an Adobe phone number, but no joy.

> Which versions of which software do you have exactly?
Have, or installed?
I have Photoshop LE, Photoshop 4.1 (I think it was -- the first version with layers), Photoshop 5.5, Photoshop 6, Creative Suite, Photoshop CS2, and Photoshop CS5.
After I purchased Creative Suite, I just wanted to upgrade the individual programs rather than the whole Creative Suite. However, I believe I purchased upgrades all along the way.
For Dreamweaver (though not the issue here), I started with the Macromedia programs, so the upgrade line started 'way back at Macromedia (and the installation of Adobe DW upgrades requires live tech support; unfortunately, as I can no longer find a phone number for Adobe, I guess I'd better hope nothing ever happens).
Anyway, does that help? You can see why I don't want to reinstall all those versions just to install Illustrator.
(And thanks for your help.)

I tried to install my adobe creative suite 6 design standard but it wont let me install. How can i install it?

My mother purchased Adobe Creative Suite 6 Design Standard back in 2012. When she purchased it for me, i did not need it at the time. However I am now a second year architect major at Hampton University and i need the Adobe Suite to use for my representation class. So i decided to finally open the box this semester and install but it wouldn't let me install because i have a MacBook and the adobe suite is for windows. My mother paid $350 and i still have the proof of purchase. What can i do or you guys do to help me install my purchased product? I have the impression that my mother wasted her money. Please help

Order product | Platform, language swap

Error when trying to install the adobe creative suite exit code 39.I get the following error message Directory does not exist : /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/uninstall/Uninstall Product.app

i have run the adobe cleaner , repaired disk permission and also tried to download and install several times.
this is a mac osx running the yoshmite
please help
this is the error
Exit Code: 39
Please see specific errors below for troubleshooting. For example, ERROR: DW042 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
ERROR: Directory does not exist : /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/uninstall/Uninstall Product.app
ERROR: DW042: ARP Entry couldn't be created for language : en_US

Oliviat14nov does /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/uninstall exist on your computer?

Errors after trying to install apps from creative cloud?

everything was going fine when i was downloading the apps and then bam i cant install because of errors anyone know why

justsino wrote:
I have run the Cleaner tool several times.
I will probably call them again, I just hate the idea of being on the phone for 2 1/2 hours with them again doing the same things they or I have already done.
Einstein says doing the same thing and expecting different results is insanity. So, to keep sane, when you connect with tech support:
You're right - it's pointless and painful to repeat failed approaches. The value of such failures is to reduce the number of bad approaches, and increase the probability of getting to the ones that work. Also the value of the failures, if they're documented in the case notes, of course, is to inform the tech-support team members of what's been done. That's a no-brainer.
* ask the technician to review the notes on your case..."that's OK, I'll wait until you've seen what's been done already." If you get resistance immediately, INSIST/DEMAND the tech to ESCALATE the call to the tech's supervisor or manager. If the manager tries to evade dealing with you, DEMAND to speak to that manager's manager. Get everybody's full name.
* If the tech is cooperative and reads your case notes, then say, "I don't want to waste your time or mine. If you are not completely familiar with how to fix this problem, please ESCALATE this call to the highest-skilled technician who is skilled and familiar with fixing this problem. I'm not disrespecting you, I'm trying to make best use of your time and mine. I'm sure you have great expertise in other areas, but I need great professional expertise in this area. I'm sure you'd want the same if you were the customer." If the tech stalls, DEMAND the supervisor or manager.
* When you're connected to the next higher-level person, repeat he request that they read the case notes first, then ask them to ESCALATE the case to the highest-level experienced person.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Can't install photoshop from Creative suite 6 disc

Hi,
try to install CS6 several times. Exit code 6 keep showing up with 4 errors / 9 warnings.
I check on adobe forum with exit code 6 problem solving step by step. It still not able to install photoshop successfully.
Please help. Thank you
Attached current error message in below.

Ps5003575 did you uninstall Photoshop prior to reinstalling? The error indicates it is unable to update the existing Photoshop application package. You can find additional details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6, CC.

Problem installing old adobe creative suite

I'm trying to install an adobe creative suite premium for a 1.3 mac on a recently acquired Mac OS. It is not letting me because the power PC applications are no longer supported. Does anyone understand that?

Apple no longer includes support for Rosetta which is required to run applications created for the older Power PC processor iMac's. Apple began the transition to Intel processors back in 2005, and has been using Rosetta as a way for PowerPC based software users to transition to Intel based systems. With the release of Lion, Apple no longer supports Rosetta.
The following document provides additional information:
(Excerpt from http://blogs.adobe.com/koreacsc/files/2011/07/AdobeCS_LionFAQ_Final.pdf )
Q. What does the removal of Rosetta and PowerPC® (PPC) support by Apple mean to Creative Suite customers?
A. With Mac OS X Lion, Apple no longer includes support for Rosetta, which is required to run PPC code on Macs with Intel® processors. Creative Suite 2 software was created to run on PowerPC hardware on Macs and will not be able to run on Lion. Additionally, older plug-ins as well as drivers for printers, scanners, and other hardware peripherals that require PPC support will no longer work with even the most current Creative Suite products without Rosetta.

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer s

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?

Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd.

Can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?

can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?

ANd what exactly? You hav not told us, what you are actually trying to install onto what system and other details....
Mylenium

I installed CS3 from backup to a new iMac when my old iMac failed. How do I activate CS3 suite?

I installed CS3 from backup to a new iMac when my old iMac failed. How do I activate CS3 suite?
When I try starting Photoshop, for example, it tells me uninstall then reinstall the product OR contact product support.
However, when I phone product support, it says there is no product support for CS3 and to go to the Forums.
Thank you.

>from backup
Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
You need to uninstall and do a fresh install with your serial number

Trying to install CS3 on my Mac from DVD and I get Required Resources are missing. I have run this program for years but this occurred after I rebuilt OSx

Trying to install CS3 on my Mac from DVD and I get Required Resources are missing. I have run this program for years but this occurred after I rebuilt OSx

I ran the adobe cleaner and that did not help. I then uninstalled norton antivirus. and that solved the problem and I was able to install photoshop cs3. I than reinstalled norton antivirus. My system seems to be fine,

How to install Mac ADOBE CREATIVE SUITE 4 from DVD on W7

How to install Mac ADOBE CREATIVE SUITE 4 from DVD on OS Window 7

Cannot be done.
Creative Suite 4 is a single platform license: Mac only (in your case) or Windows only.
You must either
purchase a new full version of CS6 for Windows, or
purchase a "Crossgrade" from CS4 Mac to CS6 Windows, or
join the Creative Cloud

Trying to install CS3 Design Premium on a Windows 7 64-bit quad core processor computer

I just purchased a new desktop PC computer as my old one is slowly dying. The new one is great, except for one thing - I can't install my CS3. I had read on Adobe's website that this should not be a problem. Every time I insert the install disk, I am getting an error message that the Install Database is corrupt. I've even tried more than one disk. Adobe is being no help at all. Any help I can get would be great. I don't have a choice - my work is still on CS3 so if I can't it installed on this computer at home, I won't be able to do my work here.
I've 'chatted' with Adobe twice and spoken to Tech Support on the phone. Chat could not help, and Tech Support said my disk must be corrupt.
So I got permission to make a backup disk of the copy of CS3 at work, and tried that disk - new original, new copy. That disk gave me the same error.
I also now can't re-install into my old computer, which I'm willing to do to be able to keep working at home, at least as long as the old computer keeps going. I keep getting errors that the media can't be found - after an hour of the disks trying to install.
I saw one page on Adobe that said to delete the file c:/programs/common/Adobe/caps/CAPS.db. This file does not exist on my new computer, so I can't delete it. I tried this on my old computer, got the Install Database corrupt error, so I put the file back and got the 'can't find media' message I'd been getting.
The new computer comes with a few Adobe things, like Photoshop Elements 10, that I said no to when setting up the computer. Might I need to uninstall these before I can install the CS3?
I appreciate any help - I'm not 'techie' enough to solve this myself.
Thank you.

The caps.db file should be at C:\Program Files (x86)\Common Files\Adobe\caps on a 64 bit system...
Was this an upgrade from a previous version of Creative Suite, or a full version? Are tehre any other Adobe products present on the system?
The CS3 installers were probably the worst in Adobe history. A lot of things would conflict with a good install. My first attempt way back when failed because the DVD drive wouldn't read the disk properly. You can try copying the disk to the desktop and install from there.
I've got CS3 running on two different win 7 64-bit machines (but I only installed ID from the suite, though I don't think that should be an issue), so it should be possible. I'd start by cleaning up anything left over from your failed attempts. If you have other versions later than CS3, that probably means uninstalling them, too, then uninstall CS3 if it appears in the list in Windows' Control Panel, then download and run the clean tool from Adobe: CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
After running the tool reboot. Flash Player was also a major cause of failed installs on CS3, so you may need to also see http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html, then reboot again. Run MSconfig from the Run command in the start menu. The object here is to turn off everythign that is not essential to running the system, without actually going into Safe Mode. On the Startup tab you should be able to uncheck pretty much everything (if you see a mouse driver, I'd leave that), but you want to be sure to especially turn off anti-virus, anti-malware, third-party firewall, iTunes, and any browser helpers and toolbars you see. In the services tab, check the box to hide Microsoft Services, then look for anything that looks like it might be from your anti-virus or malware scanners and uncheck those. Leave anything that says Flexnet or ##ID_String... active, if you see them (you may not), then close MSconfig and reboot when prompted.
When you restart you'll see a warning about running in diagnostic mode, or some such, and yo may be asked if you want to run MSconfig again. You want to continue in diagnostic mode. If MSconfig opens, press the cancel button. Run the installer again. Hopefully this time it will work and youcan the reboot one more time, run MSconfig and check the Normal Startup box, let the system restart again, and you should be good to go.

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

I downloaded an update from creative suite 5.5. to 6.0 and then switched computers for a few months. looks like all of the applications have not disappeared. maybe a trial was uploaded instead of the actual updates? anyway, i just want to get the applicat

i downloaded an update from creative suite 5.5. to 6.0 and then switched computers for a few months. now I am back using the original computer and it looks like all of those Adobe applications (both 5.5 and 6.0) have disappeared. Maybe a "trial" was uploaded instead of the actual updates? Anyway, i just want to get the applications back onto my computer. i tried to enter the serial numbers on my original packaging but systems side error message from Adobe says they were already "redeemed" (which makes sense bc I already downloaded the updates. Apparently there is no phone customer service for Creative Suite anymore. ARRGGG. Any and all suggestions welcome!
-Michele

there is no update from 5.5. to 6.0.
you could have upgraded from 5.5 to 6.0, but you would know that because you paid money.
assuming you paid no money for a 6.0 upgrade, you still have your 5.5 license. uninstall clean and reinstall 5.5 per http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Trying to install cs3 from creative suite

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