Trying to install cs4 program on my new computer. my old computer is dead.

I have all the install discs but when I enter the serial #, I get an "i'm sorry....."
I own cs4. My original computer die. So I trying to install cs 4 on my new computer. Please HELP~!!!!!

After many hours on the phone and chat with adobe it appears that since I now have windows 8 on the brand new computer, i cannot use my current cs4. I was told adobe does not offer upgrades from cs4 any longer but that an authorized adobe reseller would. I am having a hard time finding out how to locate and verify that and I need to get back on Photoshop soon as mI have a deadline - thanks

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I have cs4 installed on my old computer, i have since lost the disk and serial #s. Is there any way to recover this information and install the programs on my new computer?

I have cs4 installed on my old computer, i have since lost the disk and serial #s. Is there any way to recover this information and install the programs on my new computer? I used my old computer for college and haven't used it in awhile, now I have a job that can benefit from having those programs. I was wondering if ADOBE keeps records or something to where I can download the programs on my new MacBook and use my old serial #s.

Find your serial number quickly
Download CS4 products
Mylenium

I am trying to activate my program into my new computer (the old one was run over by a car) and it says I have exceeded my installations. It's Adobe Audition 3 (you can see I've been using it a long time) and I rely on it for work everyday. Please advis

I am trying to activate my program into my new computer (the old one was run over by a car) and it says I have exceeded my installations. It's Adobe Audition 3 (you can see I've been using it a long time) and I rely on it for work everyday. Please advise.

The activation server for Audition 3 was shut down by Adobe several years ago.
You now need to download the non-activation version provided by Adobe here
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Install then enter the new serial number provided by Adobe at that link. Your existing serial number will no longer work.

I am trying to install cs5.5 on a new computer but it will not acceot my serial number

I am trying to install cs5.5 on a new computer but it will not acceot my serial number

CatB4Adobe wrote:
3.0 was on two (old) machines no longer in use.
I take that to mean you never deactivated the 2 old machines. So you're stuck. You need to contact customer care via online Chat.
Contact Customer Care
Nancy O.

Trying to install my CS5 on my new computer and I am unable to find the serial#

I am trying to install my CS5 on my new computer and I am unable to find the serial #. I have all the serial #'s for the Photoshop Elements 10 & the Adobe Premium Elements 10. How can I find my serial # that I registered on my old computer?

check your account, https://www.adobe.com/account.html
if it's not there and still installed on your old win computer you can use belarc advisor, Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
otherwise, adobe support may be able to help: contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

We are getting a new computer for are Adobe Creative suite 6. how do we install the program onto the new computer?

we are getting a new computer for are adobe creative suite. How do we install the program on the new computer?

contact adobe support for an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html

Can I download a digital copy of my PS CS4 program? My new computer will not install from disc.

I have the program Photoshop CS4 and would like to intall it on a new computer that does not have a disc drive. Can I find a downloadable version so that I can upgrade the program.

Sure. Grab an installer here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Be sure to follow the Very Important Instruction section on the page to avoid error.

I am trying to Install CS5.5 on a new computer and it is saying my product key is valid but a qualifying product cannot be found.

I have Adobe CS 5.5 with a valid product key (On the original box) but it wont install on my new work computer. This product is owned by my company and has been used in the past on my old computer.
I enter the product key and get the customary Green Check Mark:
[image removed by moderator]
I Click "Next" and it displays the screen below. I do not have any CS 5.5 programs installed on this computer. (It is brand new - opened and set up this morning)
I used this disk to install CS5.5 on my previous computer which has crashed and did not need to Upgrade anything. I do not have any other product keys to use for the second box and I have found nothing on this problem in the forums.
Any help is appreciated, I am at a loss.

Never share your serial number in a public forum or other non-private communication.
For the second image you show you need to follow the instructions.
You copy of CS5.5 appears to be an upgrade version. THis means it was made available at a reduced price because you had an earlier version that you upgraded from. The second image you show is asking you to provide the information for that older version as proof that you qualify to activate/use the new one.

When I go to the download page for Elements 12, I do not get the English option.I am trying to install my software on a new computer and obviously cannot do so!

I purchased a new computer, signed out of my other computer's elements and started my search for the download for Elements 12. The forums have taken me to the correct page from which to download, but I can't seem to find an English version. I have a headcold, so I may be missing something, but I can't seem to find a download.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

TRYING TO INSTALL LIGHTROOM 5 To my new computer (Says error serial number) HELPPP !!!

I bought A NEW MAC PRO And I tried to install the lightroom 5 (serial number) which i used already in my old MAC . It appears a phrase saying SERIAL NUMBER ERROR. WHAT SHALL I DO !?? PLEASE HELPP !!! @

Serial number and activation chat support (non-CC) may help
http://helpx.adobe.com/x-productkb/global/service1.html

Trying to install CS6 master collection to new computer. Every single time I try to download cs6 it randomly stops at the very end when it's almost finished. I have tried all of the trouble shooting options. What else can I do?

I just recently purchased a new computer. I'm trying to download CS6 Master Collection. I have tried all of the trouble shooting options given on the website. It will start the download fine and then when it's almost completely finished it just stops. What can I do? I have tried several times and this happens every time.

how many browsers should I need to try --- starting my third

Install CS4 upgrade to a newer computer?

The CS4 Web premium I am trying to move from an old pc to a new one was bought as an upgrade, and I no longer have the older product on either old or new pc. True the serials of my prior purchases are on the web, but I never owned any of the products on the list of eligible old products - but they gave me a way of installing previously (my notes on this follow) but this does not work today. Is their a way forward here? (I still have the original CDs and serial #)
Notes
ctrlshift double click at screen asking for old sw serial # brings up a new screen which includes the number - 105276
Gave this to phone operator who gave this number back 373763 which when entered completed activation.
case # 0206338149

The installation process embeds the software in the registry of the machine which is part of what forms the installation's legitimacy. I don't know what a legitimate transfer between machines could be since anyone would be able to take anyone else's machine and transfer the software to their own.
There is definitely no longer any phone support for CS4. You might be able to get some help thru chat but you best keep focused on the task at hand... getting the serial number for your older product. Based on feedback in these forums they are seemingly quick to deny help when the topic goes beyond activation support.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Data Base is corrupt message when Installing CS4 web premium unto new computer

Just purchased a new HP desktop running Win7-64bit and when attempting to load CS4 I keep getting an error message indicating that "Installer data base is corrupt", and to contact Adobe Customer Service. I already have it installed in another HP DT running Win7 64bit so I don't believe the new machine could be the problem... any suggestions?

I'm having a very similar issue and it seems to me that absolutely no one knows anything about this and/or are willing to help. They've given me some advice but nothing has helped and when I ask more questions for specifics they won't respond.

Trying to install Acrobat X on my new computer.

Had previously installed on old computer. Can't deactivate because hard drive on old computer is toast. Won't allow me to install on the new one...... Help????

Hi dkearns,
Could you please tell me what exact error do you get when trying to activate.
You might need to Contact Customer Care and they would help to reset activation counts for your account.
Regards,
Anubha

Trying to install Windows 7 on my new computer - Does anyone know someone within HP that would help?

I am trying to downgrade from Win 8.1 to Win 7 and so far I am not having any luck completing the downgrade.
(HP Envy 700-430qe).
                       As you can see, several in this forum have tried to help!
                Does anyone know of a department within HP that would help?
                      ( I tried HP tec support, but they will not touch it. They say "out of our scope")
I have completely wiped my 2 tb hard drive using Diskpart/clean all. I then installed my Win 7 disk directly on to
a formatted 100 gb partition on the drive, but as always, the installation goes almost 90 % of the way with no problem, then soon
after the reboot it stops at the same point as it does when I try a dual boot install or a downgrade install. Very very
frustrating.
Thanks, Brad

Hi, Brad:
The only suggestion I can offer would be to try this...
Download the drivers from this link below (first file listed -- 64 bit).
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=23060&keyword=Intel+Rap...
Extract (copy) the files onto a usb flash drive without any folders.
With the flash drive in a USB2 port and W7 installation media in the machine, boot from the W7 installation media.
After you select the install now option, select the Drive Options - Advanced menu, then select the Load Driver option.
You should now see the storage driver files listed.
If you check the box, it will only include the compatible driver.
Follow the prompts and hopefully, W7 will install.

Trying to install cs4 program on my new computer. my old computer is dead.

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