Trying to install cs5.5 design premium on my laptop(second computer)

i dont have the serial code because its a student version and i am no longer in school so i dont have that email address anymore

Check your Adobe account online... it will be the only place you might find it if you registered the software and if you did not keep a record of it yourself.

Similar Messages

Hi Trying to download CS5 Design Premium. We have a copy on the Mac and want to put a second copy on the Macbook pro. Can download the file but when it is clicked the file give an error message "User access denied" and dumps the download. So hence I do no

Hi Trying to download CS5 Design Premium. We have a copy on the Mac and want to put a second copy on the Macbook pro. Can download the file but when it is clicked the file give an error message "User access denied" and dumps the download. So hence I do not get an installation screen or a chance to enter the Licence no.

Use another browser.
Mylenium

I'm trying to install CS5 design standard. Which disc do I install first? One says, "CONTENT" the other has no label. When I search how to install it tells me to install disc 1. I have nothing that says disc 1.

I'm trying to install CS5 design standard. Which disc do I install first? One says, "CONTENT" the other has no label. When I search how to install it tells me to install disc 1. I have nothing that says disc 1.

Hi rinimeluv,
If the disk isn't working, try the below mentioned link.
Install Adobe Creative Suite 5
If the problem still persists please try to download it from the link mentioned below and follow the above link in case you face any issues installing it.
Download CS5 products
Thanks,
Atul Saini

Problems trying to reinstall CS5 Design Premium

So earlier in the year i got CS5 Design Premium and installed it onto my new comp i got. I then created a backup image recovery of my system with adobe installed, so if for whatever reason i have to wipe my comp and install everything from scratch again i would have almost like a save point with a few basic programs, basically windows 7 64bit, office, and CS5. now i had to use this due to some nasty malware which my computer got infected with which screwed my registry, and since then even though cs5 was all installed and had all the programs they didn't work. i click on them and nothing happens. so i ran the adobe cleaner to uninstall everything and try resintalling from my disc i have, and the disc starts and get the Initalizing Installer loading bar, but once the it reaches the end it just closes and nothing else pops up. i don't get any error messages just i get nothing else. i have tried multiple times and got the same result, even after restarting my comp.

Troubleshoot with install logs
Install log error "Bootstrap failed"
Mylenium

How to re-install CS5 Design Premium after MacBook crash

Hello All!
My MacBook pro crashed after a failed Yosemite update and I have to erase my hard drive. When we re-installed it I had lost all of my applications. I cannot find my discs for CS5 but I have my serial number online. Can anyone please tell me how to re-install all my Adobe applications?
Thank you so much

Jeff,
I did end up getting CS5 Design Premium installed but I’m having problems updating the following 3 apps and here is the error messages I’m getting:
Fireworks CS5 11.0.2 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Adobe Illustrator CS5 15.0.2 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Adobe Pixel Bender Toolkit 2.5 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Any help you can provide would be great!
Thanks,
Sam Holiday
[email protected]
949.310.3695

Installing CS5 Design Premium with OS Maverick

Reformated my computer and need to install CS5 Desing Premium on my computer with OS Maverick.
I put in CS5 Design Premium Disc 1 and click "install" and it processes for a minute and then shows this Adobe Error: Installer failed to initialize. Adobe Support Advisor could not identify any issues and told me to contact Adobe Support for further assistance.
Operating System = OS X 10.9 (13A603)
Locale = en
Thoughts? What do I do next to try and install this software?
Token Number: 40-41811-172411012014

check compatibility, http://roaringapps.com/

Error trying to install CS4 design premium on windows vista home premium

I'm having trouble installing CS4 design premium, as soon as it does the checking system it comes up with an error that says I need windows XP sevice pack 2 and some other windows. I have Windows vista home premium and all the other requirements, so i'm not sure why it's saying that? I do have CS3 installed but I didn't want to unistall it before I installed the CS4, cause then I wouldn't have anything to work on. The CS4 is brand new and I have it installed with no problems on another computer that has windows XP. Would I have to uninstall CS3 before I try to install it? I'm afraid that I will be left with neither if I do that and this was not a cheap investment to take that chance. Does anyone know how I could get CS4 design premium installed?
Thank you
Jorge Gonzalez

You should npt have to uninstall anything except Acrobat for CS4 to install. You can call tech support for free installation support.

Cannot re-download The Adobe CS5 Design Premium to new laptop

Dear All,
I would like to re-install the CS5 Design Premium software that I've purchased last year because I would like to install it on my new laptop. Now I am using my toshiba laptop so I need to re-install the software, but when I logged on into the adobe account and download it, It said that it has been over 30 days and I can't download/re-install it anymore. Is there any solution for this problem?
Thank you all and waiting for your response.
AL

You could just have backed it up somewhere? It says so on the downloads page. Other than that try this: http://prodesigntools.com/tag/ddl
Mylenium

Adobe CS5 design premium student uploading to 2nd computer

I am getting an error message after loading adobe cs5 design premium student edition to a 2nd computer "adobe illustrator has stopped working". It appears to be loaded but stops working immediately. Any solutions?

We cannot know. You are not offering any system info or other details.
Mylenium

Acrobat Error after installing CS5 Design Premium

OK, I'm going to try and explain exactly what I am doing and when I'm getting this error so please bear with me.
I am trying to set up a test computer for testing CS5 in our production flow. After reading some of the posts here and other places I felt it best to start with a clean system on my test machine.
I have a Intel Dual-Core 2.66GHz machine with 2GB Ram and system OS 10.5.8 (Don't have access to Snow Leopard at the time) OS was loaded clean, nothing on the machine prior to loading the system.
We are a large company and we are on a maintenance program for our Adobe Software so all I received as a installer for CS5 was a .dmg file called DesignPreium_CS5_LS1.dmg. I'm assuming that this installer is just an upgrade installer from CS4 to CS5 because it did not install Acrobat 9 Pro after running the installer. This is where my problem starts.
I had already read that there was not an upgrade for Acrobat and to just use the one that came with CS4 so that is what I am trying to do. I got out my CS4 Design Premium disks and installed just Acrobat 9 Pro.
The problem I'm having though is that when I try and launch Acrobat it gives me the error that says "Suite Product Activation Needed" (Please see image below. So that's what I tried, I launched InDesign CS5 and then Acrobat 9 Pro but I got the same error.
Is there any way to get Acrobat 9 Pro running on this machine without first installing other components of CS4 that were on the installer disk with Acrobat 9 Pro? Doing this would make it very difficult to ever install a clean copy of CS5 in my opinion. When I start with a fresh machine I want to start with a fresh machine, not install components just to uninstall them later so that certain parts will work.
If I haven't made it clear what I'm trying to do ask and I'll try and fill in the blanks.
Any thoughts? Hopefully you see this Dov and can add some insight on the options I have.

Hi,
I know from another site that you solved this problem with using a CS3.3 disc that you had. Exactly the same thing is happening to me. Only difference is I just wanted to free up some space and have been using the CS5 for a few weeks now so uninstalled the CS4 as it seemed odd to keep it on when it's not necessary. But now this. I have gone back to the download page and tried to reinstall but nothing. I'm guessing I will have to dig out my cS4 discs but just thought I'd see if there was a more logical alternative?
Jane

Error(s) installing CS5 Design premium

I'm trying (desperately) to install an upgrade from CS4 Design premium to CS5 design pr
emium, but continuously encounter the same error message. Have tried installing in safe mode
, used clean unistaller (participated in PSCS5 beta)
and have read through these forums and tried various solutions to no avail...
Here's the error message (please note that even though it says XP SP3, I am currently
running Win 7 32 bit):
sory to post so much stuff, but I'm out of ideas (and $600)
any help would be GREATLY appreciated!
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 129 error(s), 105 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
            Family: Photoshop
            ProductName: Adobe Photoshop CS5 Core_x64
            This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has recommended dependency on:
WARNING:     Family: Adobe Web Suite CS5
WARNING:     ProductName: Adobe Media Encoder CS5 X64
WARNING:     MinVersion: 0.0.0.0
WARNING:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING:     Removing this payload from the dependency list.
WARNING: The payload with AdobeCode: {E8815668-95B0-443D-AC92-2BFD7DD8F16A} has recommended dependency on:
WARNING:     Family: Adobe Web Suite CS5
WARNING:     ProductName: Adobe Media Encoder CS5 X64
WARNING:     MinVersion: 0.0.0.0
WARNING:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING:     Removing this payload from the dependency list.
WARNING: The payload with AdobeCode: {F9766AC1-1461-1033-B862-DF8FE1C033BE} has recommended dependency on:
WARNING:     Family: Adobe Web Suite CS5
WARNING:     ProductName: Adobe Media Encoder CS5 X64
WARNING:     MinVersion: 0.0.0.0
WARNING:     This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING:     Removing this payload from the dependency list.
WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
WARNING: OS requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}
WARNING: OS requirements not met for {A1BC7068-C1BA-410F-8B9A-DB807C803DE2}
WARNING: OS requirements not met for {C79312BD-3E76-4474-A10C-1435D1856A4B}
WARNING: OS requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}
WARNING: OS requirements not met for {E8815668-95B0-443D-AC92-2BFD7DD8F16A}
WARNING: OS requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure

Used a program called PC Mover,
allowed upgrade w/o having VISTA in the mix. My program properties win
dow shows Windows 7 professional as the OS, as does the boot screen...

Trying to install CS3 Design Premium on a Windows 7 64-bit quad core processor computer

I just purchased a new desktop PC computer as my old one is slowly dying. The new one is great, except for one thing - I can't install my CS3. I had read on Adobe's website that this should not be a problem. Every time I insert the install disk, I am getting an error message that the Install Database is corrupt. I've even tried more than one disk. Adobe is being no help at all. Any help I can get would be great. I don't have a choice - my work is still on CS3 so if I can't it installed on this computer at home, I won't be able to do my work here.
I've 'chatted' with Adobe twice and spoken to Tech Support on the phone. Chat could not help, and Tech Support said my disk must be corrupt.
So I got permission to make a backup disk of the copy of CS3 at work, and tried that disk - new original, new copy. That disk gave me the same error.
I also now can't re-install into my old computer, which I'm willing to do to be able to keep working at home, at least as long as the old computer keeps going. I keep getting errors that the media can't be found - after an hour of the disks trying to install.
I saw one page on Adobe that said to delete the file c:/programs/common/Adobe/caps/CAPS.db. This file does not exist on my new computer, so I can't delete it. I tried this on my old computer, got the Install Database corrupt error, so I put the file back and got the 'can't find media' message I'd been getting.
The new computer comes with a few Adobe things, like Photoshop Elements 10, that I said no to when setting up the computer. Might I need to uninstall these before I can install the CS3?
I appreciate any help - I'm not 'techie' enough to solve this myself.
Thank you.

The caps.db file should be at C:\Program Files (x86)\Common Files\Adobe\caps on a 64 bit system...
Was this an upgrade from a previous version of Creative Suite, or a full version? Are tehre any other Adobe products present on the system?
The CS3 installers were probably the worst in Adobe history. A lot of things would conflict with a good install. My first attempt way back when failed because the DVD drive wouldn't read the disk properly. You can try copying the disk to the desktop and install from there.
I've got CS3 running on two different win 7 64-bit machines (but I only installed ID from the suite, though I don't think that should be an issue), so it should be possible. I'd start by cleaning up anything left over from your failed attempts. If you have other versions later than CS3, that probably means uninstalling them, too, then uninstall CS3 if it appears in the list in Windows' Control Panel, then download and run the clean tool from Adobe: CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
After running the tool reboot. Flash Player was also a major cause of failed installs on CS3, so you may need to also see http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html, then reboot again. Run MSconfig from the Run command in the start menu. The object here is to turn off everythign that is not essential to running the system, without actually going into Safe Mode. On the Startup tab you should be able to uncheck pretty much everything (if you see a mouse driver, I'd leave that), but you want to be sure to especially turn off anti-virus, anti-malware, third-party firewall, iTunes, and any browser helpers and toolbars you see. In the services tab, check the box to hide Microsoft Services, then look for anything that looks like it might be from your anti-virus or malware scanners and uncheck those. Leave anything that says Flexnet or ##ID_String... active, if you see them (you may not), then close MSconfig and reboot when prompted.
When you restart you'll see a warning about running in diagnostic mode, or some such, and yo may be asked if you want to run MSconfig again. You want to continue in diagnostic mode. If MSconfig opens, press the cancel button. Run the installer again. Hopefully this time it will work and youcan the reboot one more time, run MSconfig and check the Normal Startup box, let the system restart again, and you should be good to go.

Just installed CS5 Design Premium and Adobe Air doesn't work

I just blew over $2000.00 on this software and installed it on my new i7 MacBook Pro. So far, all the software seems to be working, but when I click on help, I get a message that says the following:
"This installation of this application is damaged. Try re-installing or contacting the publisher for assistance."
What this means is all of the help documentation for all of my new software can't be accessed. There are a lot of negative and unproductive things I could say right now, but I would like to get help, so here is a list of what I did...
1: I tried uninstalling Air and reinstalling it - FAIL
2: I tried reinstalling CS5 - FAIL
3: I called Tech Support - They told me to do the above as someone was yelling behind them and making them nervous.
If anyone out there can tell me how to fix this I would be grateful.
I have a 17 inch MacBook Pro with an i7 processor and 8 GIG of RAM and a 500 GIG 7200 RPM Hard Drive.
Thanks.

Can you look at this tech note and let us know if it solves your problem?
http://kb2.adobe.com/cps/842/cpsid_84215.html
Thanks!

When installing CS5 design premium, Photoshop will not install.

This is the error code i get every time. What do I need to do? I have tried restarting as well as reinstalling.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 1 warning(s)
WARNING: Display requirements not met for {A1BC7068-C1BA-410F-8B9A-DB807C803DE2}
ERROR: Found payload conflicts and errors:
ERROR: - Adobe InDesign CS5 Application Base Files depends on Adobe InDesign CS5 Icon Handler x64 to be installed.
FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.

These errors occur when the version of Flash Player that on your system is newer than the version installed by the CS5.5 installer.
Please refer:
http://helpx.adobe.com/creative-suite/kb/installation-error-dw050-dw020-cs5.html
Regards,
Ashutosh

Installing CS5 Design Premium

I am running CS2. Do I need to uninstall the CS2 applications, plug-ins, etc or will CS5 write over them when installing?

The CS5 installation will leave your CS2 install intact.
Since CS2 did not come with an uninstaller, you could just trash the CS2 folder later, once you are thoroughly convinced that you'll never need it again. However, it can coexist nicely with CS5. If you ever use ImageReady, keep CS2. It's a no-brainer, as there is no ImageReady in CS3, CS4 or CS5.
I keep the last five versions of Photoshop (7.0.1 through 11.0.1) on my machine. They all work just fine.
Wo Tai Lao Le
我太老了

Trying to install cs5.5 design premium on my laptop(second computer)

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