Trying to install CS5.5 Design Std. Serial No. provided "is not valid for this product"

Hi, I'm pulling my hair out here.
I bought CS5.5 Student/Teacher edition and applied for my serial number from Adobe. After validation of my proof of education Adobe sent me a serial number. When I attempt to install I get the message "This serial number is not valid for this product" Anyone know why, I've looked under the installation help guidelines but to no avail. I'm using Mac.
Thank you , in anticipation.

You'll need to contact support to make sure that the serial number you received is correct for the product you're installing. And if it isn't, have a new serial number issued. So sorry for the inconvenience. For the best assistance, I recommend our chat support at http://adobe.ly/tuMwkC.

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      Rene Pardon: i registered for the education version of production premium 5
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