Trying to install Elements 13; Adobe Sign-In Locks Up

I confirmed my Adobe Userid is valid by logging in directly to the Adobe web site; however --
When running the Adobe Photoshop Elements 13 Set-up.exe file, I come to a screen where it asks for my Adobe ID and password. I enter this information, and then the installer locks up; no response at all, even after waiting an hour.
I tried temporarily deactivating my Norton firewall; this did not help.

if you purchased pse 13, you should be prompted for your serial number, not an adobe id/password.
if you have a cc subscription, open your cc desktop app and sign in. if you're already signed in, sign out and then sign in - Sign out, Sign in | Creative Cloud Desktop app

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I'm trying to install elements 13 that I purchased online. It says I have to install akamai downloader first. I'd prefer not. Is there an alternative?

I'm trying to install elements 13 that I purchased online It says I need to install akamai downloader first I'd prefer not to. Is there an alternative?

yes, there's a popup that allows a direct download. or dl from prodesigntools.com
if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Trying to install elements 11 and it comes up with 18 errors in the payload

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To get Photo Elements to Install when getting an ERROR 7 on a Macintosh:
After Hours of Internet searches and a few more hours with the Adobe Call Center in India…
Set Permissions to “Read and Write” in Get Info to “Everyone” for the
/Library/Fonts
/Library /Preferences
/User/Library/Preferences
/Applications
Then “Apply” to “Enclosed Folders”
Uninstall Adobe Air, then Reinstall it
Rename these two folders.
Mac HD>library>app support>Adobe>caps
>>>BUT FIRST delete media.db file under caps
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Move any offending font families OUT of the /Library/FONT Folder to the Trash (they will be auto-reinstalled during the installation)
Log out, then Log back in as ROOT user.
Then install off your CD or downloadable install file.
I hope this saves the next poor guy or gal the hours and hassle…

Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this c

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I had this problem. There are actually two boxes. The outside one with the photos and stuff and glued into it is another box containing the disks. That box has the serial number. Adobe was NO help with this as if no one else ever could not find it. I had to rip open the outer box.

We are trying to install elements 11 but the program will not run error 213:11

we are trying to install elements 11 but the program will not run error 213:11

http://helpx.adobe.com/creative-suite/kb/error-store-does-not-allow.html

I am trying to install Elements 12, but it continues to download Elements 10, which I already have. I have uninstalled 10, but it still does the same thing! I have bought 12 but only have the licence key

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Harry

Harry can you please post a screen shot of the Adobe Download Assistant installing Elements 10? You can find more details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

I am trying to install Elements, I get this constant error message. This installation is not supported by this processor type. Contact your product vendor.

I am trying to install Elements, I get this constant error message. This installation is not supported by this processor type. Contact your product vendor.
I am using Windows 8.

Hi,
Which version of Photoshop Elements are you trying to install?
Are you installing from DVD or a download?
If DVD, make sure you are using the Windows one, not the MAC one.
What device are you trying to install on?
Does your system meet the required spec?
Are you on Windows 8 or Windows 8.1?
Brian

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Sorry, this question is not resolved. I accidentally made it "This question is Assumed Answered."

I have tried to install the new Adobe Flash Player 11 dozens of times, but it will only install to 7% and then stops.

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Sorry, this question is not resolved. I accidentally made it "This question is Assumed Answered."

I am trying to install elements 13 but i cannot type in alphas in my redemption code.

i am trying to install elements 13 but i cannot type in alphas in my redemption code.

And obviously you're able to type alpha outside of entering the redemption code, since you're typing here.
The only other thing I can think of is that maybe they have some 1's that look like l's, and 0's that look like o's. If one of those is actually a starting numeric character and you're typing it as alpha, it might not work.
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hoping someone can answer....
I'm having the same problem but a little bigger.
I never installed Elements 12 and still the installer wants to uninstal elements 12.
I'm on windows 8.
When doing this i get a error that the path is empty.
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What problem are you encountering in trying to install Elements 12?

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Trying to install Elements 13; Adobe Sign-In Locks Up

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