Trying to install Elements

How do I download a previously purchased Adobe Photoshop Elements 10 from a CD on my new HP computer without a disc drive? I have a serial number for it.  I really don't want to buy it again. Can anyone help?

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Similar Messages

  • I am trying to install Elements, I get this constant error message. This installation is not supported by this processor type. Contact your product vendor.

    I am trying to install Elements, I get this constant error message. This installation is not supported by this processor type. Contact your product vendor.
    I am using Windows 8.

    Hi,
    Which version of Photoshop Elements are you trying to install?
    Are you installing from DVD or a download?
    If DVD, make sure you are using the Windows one, not the MAC one.
    What device are you trying to install on?
    Does your system meet the required spec?
    Are you on Windows 8 or Windows 8.1?
    Brian

  • I'm trying to install elements 13 that I purchased online.  It says I have to install akamai downloader first.  I'd prefer not. Is there an alternative?

    I'm trying to install elements 13 that I purchased online  It says I need to install akamai downloader first  I'd prefer not to.  Is there an alternative?

    yes, there's a popup that allows a direct download.  or dl from prodesigntools.com
    if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Trying to install elements 11 and it comes up with 18 errors in the payload

    trying to install elements 11 and it comes up with 18 errors in the payload

    To get Photo Elements to Install when getting an ERROR 7 on a Macintosh:
    After Hours of Internet searches and a few more hours with the Adobe Call Center in India…
    Set Permissions to “Read and Write” in Get Info to “Everyone” for the
    /Library/Fonts
    /Library /Preferences
    /User/Library/Preferences
    /Applications
    Then “Apply” to “Enclosed Folders”
    Uninstall Adobe Air, then Reinstall it
    Rename these two folders.
    Mac HD>library>app support>Adobe>caps
    >>>BUT FIRST delete media.db file under caps
    Mac HD>library>app support>Adobe>backup
    Move any offending font families OUT of the /Library/FONT Folder to the Trash (they will be auto-reinstalled during the installation)
    Log out, then Log back in as ROOT user.
    Then install off your CD or downloadable install file.
    I hope this saves the next poor guy or gal the hours and hassle…

  • I am trying to install elements 13 but i cannot type in alphas in my redemption code.

    i am trying to install elements 13 but i cannot type in alphas in my redemption code.

    And obviously you're able to type alpha outside of entering the redemption code, since you're typing here.
    The only other thing I can think of is that maybe they have some 1's that look like l's, and 0's that look like o's. If one of those is actually a starting numeric character and you're typing it as alpha, it might not work.
    If that's not the case, then I would restart the computer and try again.

  • Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this c

    Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this code and it is a Christmas gift to my wife. HELP!

    I had this problem. There are actually two boxes. The outside one with the photos and stuff and glued into it is another box containing the disks. That box has the serial number. Adobe was NO help with this as if no one else ever could not find it. I had to rip open the outer box.

  • Trying to install Elements 12, why does installation wizard first ask me to uninstall Elements 12?

    When trying to install Elements 12 I am following setup which asks me to uninstall from my computer?

    hoping someone can answer....
    I'm having the same problem but a little bigger.
    I never installed Elements 12 and still the installer wants to uninstal elements 12.
    I'm on windows 8.
    When doing this i get a error that the path is empty.
    I'm putting in some screenshots to make it more viseble.
    (verwijderen = uninstall)

  • Trying to install elements 11 on win7 PC, get error 1935, try all advice on web pages nothing works

    trying to install elements 11 on win7 PC, get error 1935, try all advice on web pages nothing works

    if that's an assembly component error, Error 1935 | Assembly component Microsoft.VC80.CRT | Install | CS4, CS5, CS5.5 products | Windows

  • I'm trying to install elements 12 need help?

    I'm trying to install elements 12 need help?

    What problem are you encountering in trying to install Elements 12?

  • We are trying to install elements 11 but the program will not run error 213:11

    we are trying to install elements 11 but the program will not run error 213:11

    http://helpx.adobe.com/creative-suite/kb/error-store-does-not-allow.html

  • I am trying to install Elements 12, but it continues to download Elements 10, which I already have. I have uninstalled 10, but it still does the same thing! I have bought 12 but only have the licence key

    I have bought Elements 12 as a download and have a key, but cannot install it because the download assistant keeps trying to install Elements 10! I tried uninstalling elements 10, which I do have on my computer, but it does not seem to make any difference. What can I do?
    Thanks
    Harry

    Harry can you please post a screen shot of the Adobe Download Assistant installing Elements 10?   You can find more details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

  • I am trying to install elements 12.  the InstallShield wizard cant  "install Shared Technologies

    i am trying to install elements 12.  the InstallShield wizard cant  "install Shared Technologies. what do i do?

    After about 60 min running the InstallWizard, the elements 12 finally was
    successfully installed.  I did nothing but wait a long time. No idea what
    the problem was.
    ww

  • Trying to install elements 11 on a windows 8 desktop

    I have a new desktop...windows 8 and I am trying to install elements 11 software I purchased. I put DVD in and nothing happens. I cant really navigate through this new windows 8 version. Help

    navigate to your cd drive (http://windows.microsoft.com/en-us/windows-8/files-folders-windows-explorer) and click setup.exe

  • I am trying to install elements 12 on my mac

    i am trying to install elements 12 on my mac and got very mixed up with passwords

    Moving to the Photoshop Elements forum.

  • Getting exit code 7 when trying to install elements 11

    Hi im just wondering why im getting this error when trying to install on my mac book?
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 22 error(s), 2 warning(s)
    ----------- Payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 -----------
    ERROR: DS001: Failed to mount the disk image at /Volumes/Photoshop Elements 11/Adobe Photoshop Elements 11/payloads/ElementsCameraRawProfile7.0All/ElementsCameraRawProfile7.0All.dmg. Please verify that the disk image is not corrupt.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirTJ10on8Q/Assets2/LibAppSupport/Photo Creations/frames/Element_goldenframe.psd" to "/Library/Application Support/Adobe/Photoshop Elements/11.0/Photo Creations/frames/Element_goldenframe.psd" Error 0(Seq 2901)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 2901)
    ERROR: DF024: Unable to restore file at "/Library/Application Support/Adobe/Photoshop Elements/11.0/Photo Creations/frames/Element_goldenframe.psd" from backup at "/private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/Cleanup At Startup/.temppqeWV6" Error 0(Seq 2901)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2901)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure

    Hi Amyeperkins,
    Welcome to Adobe Forums.
    Please refer to the below article
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    For troubleshooting specific to Photoshop Elements refer to this one.
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html
    Thanks

  • Trying to install elements 13 on my i mac.

    Hi.
    I purchased elements 13 from a leading department store.  Tried to install, get an error message saying two things 1.  That the software is damaged or corrupted.  2. That the software can not be downloaded as it is not recognised, only software downloaded from the app store can pass the machines security system.  I have upgraded the i mac to Yosemite recently, is this part of the problem?  There seems to be a conflict between the two reasons in the dialogue box?  Any clues!!

    I think App Store only is the default setting for Gatekeeper but you can change prefs to allow download from anywhere.
    Gatekeeper options are found in Apple menu >> System Preferences… >> Security & Privacy >> General tab under the header "Allow applications downloaded from:"

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