Trying to install HP Deskjet 2642 printer...not working
I have tried to download HP Deskjet 2642 printer multiple times, however at the end of the installation, it tells me that the installation failed because the (path, or list of folders) doesn't exist or I don't have access to it. How do I fix this?!
A similar situation happened when I downloaded a game from a website that I paid for. It wouldn't let me open it because I was denied access to (some file).
I have an XPS 18.
mllarwoo,
The only printer I could find with the information you provided is the HP Deskjet 400 C2462.
A trip to the
Windows Compatibility Center shows that it is in fact supported by Windows 8.1, which is good to know before continuing.
Based on the error message you’re getting, it’s possible that the files are saving to a folder in which you don’t have the appropriate permissions to access due to not being an administrator.
You should try downloading your file(s) directly to your desktop, or even the Downloads or Documents folders.
Once they are completely downloaded, right-click on the file and select ‘Run as administrator’.
If you get prompted for administrative credentials you most likely aren’t logged in as an administrator.
Without being logged in as an administrator or providing administrative credentials, you won’t be able to perform tasks such as installing new software.
Mike
Windows Outreach Team – IT Pro
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View Solution.HI,
Sorry to say that there is no HP software for this printer on os 10.5 as 10.6 is the lowest system supported.
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