Trying to install Illustrator CS4 onto my new PC. Does not recognize serial number.

Got a new PC last week. Trying to reinstall Adobe Illustrator CS4. Put in disc... typed in the serial number as requested, but it is not recognized. Would appreciate any help.
Thanks.

Hi,
Looks like that the version of CS4 which we are installing is an upgrade, If yes you what is the previous qualifying version.
Find the right product and enter the serial number in front of that and bingo it will start working!
Hope it Helps
Thanks

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Message was edited by: [email protected]

Hi [email protected],
Thank You for psoting on the forums, in order to install an upgrade version you do not need to have the prior version installed on the system, only thing that you need is the serial number of the previous version.
Please check the document mentione below for further information.
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
Thanks,
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Trying to install Illustrator CS4 onto my new PC. Does not recognize serial number.

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