Trying to install Illustrator trial version
I have been attempting to install the trial version of Illustrator CS4 for a couple of hours. It is telling me that it cannot install until I close all open programs, namely Adobe Bridge. Adobe Bridge is not open and I even restarted my computer to make sure of this. However, it is still saying that installation cannot continue until Adobe Bridge is closed. Has anybody had this problem? What do I do?
scrpbkr,
You may try to use the CS4 CleanScript, http://www.adobe.com/support/contact/cs4clean.html.
You may try to run the installation in safe mode, if applicable.
If you still get the error, you may consider taking a turn with the CS3 installation, if any; it has its own CS3 CleanScript., http://www.adobe.com/support/contact/cs3clean.html.
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Hi fvega17,
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Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
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I have downloaded the trial version of Adobe Cloud, but when I try to install the program, it keeps telling me to connect to the internet. I AM connected to the internet. What am I doing wrong?
No, we don't phone. Sorry, not how forums work. We are not Adobe staff.
1. What is the exact message you get when trying to download?
2. What specific things have you tried? Please be exact. Give links to pages with advice you have followed, and tell us what happened. -
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Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
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Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
log: Exit Code: 7 -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 47 error(s), 43 warning(s) ----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 ----------- ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007370A. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007370A. WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed ERROR: DW050: - Microsoft_VC90_ATL_x86: Install failed ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed ERROR: DW050: - AdobeColorNA CS5.5: Install failed ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure ERROR: DW050: - Adobe XMP Panels CS5: Install failed ERROR: DW050: - CSXS Story Extension: Install failed ERROR: DW050: - Photoshop Camera Raw: Install failed ERROR: DW050: - Camera Profiles Installer: Install failed ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed ERROR: DW050: - AdobeColorCommonSetRGB: Install failed ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed ERROR: DW050: - Microsoft_VC90_MFC_x86: Install failed ERROR: DW050: - Adobe Linguistics CS5: Install failed ERROR: DW050: - PDF Settings CS5: Install failed ERROR: DW050: - AdobeTypeSupport CS5: Install failed ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed ERROR: DW050: - AdobeHelp: Install failed ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed ERROR: DW050: - Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All: Install failed ERROR: DW050: - AdobeColorJA CS5.5: Install failed ERROR: DW050: - AdobeOutputModule: Install failed ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed ERROR: DW050: - AdobePDFL CS5: Install failed ERROR: DW050: - AdobeCMaps CS5: Install failed ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed ERROR: DW050: - Required Common Fonts Installation: Install failed ERROR: DW050: - HIL Help Search: Install failed ERROR: DW050: - Microsoft_VC80_MFC_x86: Install failed ERROR: DW050: - Adobe Player for Embedding 3.1: Install failed ERROR: DW050: - Microsoft_VC80_MFCLOC_x86: Install failed ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed ERROR: DW050: - Recommended Common Fonts Installation: Install failed ERROR: DW050: - AdobeJRE: Install failed ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed ERROR: DW050: - Adobe Bridge CS5.1: Install failed ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed ERROR: DW050: - AdobeColorEU CS5.5: Install failed -------------------------------------------------------------------------------------
Step 1: Follow the below article :
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Step 2: Download and install the latest C++ Redistributable pack relevent for your machine:
Microsoft Visual C++ 2008 Redistributable Package (x86):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f 2bc1bf&displaylang=en
Microsoft Visual C++ 2008 Redistributable Package (x64):
http://www.microsoft.com/downloads/en/details.aspx?familyid=bd2a6171-e2d6-4230-b809-9a8d75 48c1b6&displaylang=en
Visual C++ 2010 SP1 Beta Redistributable Package (x86):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=6201a933-4806-4036-8895-a340d7 bebf10
Visual C++ 2010 SP1 Beta Redistributable Package (x64):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c6c1c8cb-d2fd-46bf-81bd-6b4dc1 10c4f5
Step 3: Insert CS5 disc and copy its contents to the desktop.
Step 4: Go To “Desktop\<<CS5 Folder Name>>\payloads\” and then Go To each folder that starts from “Microsoft_VC80” and install them one by one.
Step 5: Right click on the setup.exe and "Run as Administrator"
Let me know in case you get any error. -
Iam trying to install a trial version of Adobe Indesign cs4
I run the installer and it intializes to about 95 % and then nothing , I have stopped my antivirus? any other suggestionsplease.I have uninstalled and installed but to no previal i am running a windows xp computer ,any help would be dealy appreciated i have to have the program for college tommorow
Try running the CS4 cleanup script, <http://www.adobe.com/support/contact/cs4clean.html>, and then re-install.
Let me know if this works.
elaine -
I am trying to install the trial version of Adobe Captivate 8 on a Windows 7 machine.
The installer says open file "Captivate_8_x64LS21.exe" It then extracts files but gives me an error message "problem occurred extracting some files. Check available space and the write privileges on the destination folder." Neither of those should be a problem. I have 55 gigs of space and I am the administrator for my home computer. Can someone help?
Hello Randy,
Welcome to Adobe Forums.
What is the size of the other file (.7z) ?
Try to extract the installation setup on a different folder.
Thanks,
Vikram Gaur
Adobe Forums -
Can anybody help me with this?
Without system info and other details nobody can know what is going on.
Mylenium -
Error 1406 when trying to download the Trial Version of Visio
I am trying to install the trial version of Visio 2013 on Windows 7. I keep receiving an Error 1406 - Setup cannot write to the registry key. I have tried to follow a tutorial on how to fix it but it didn't help. How can I correct
this?
Thank you in advance.Hi,
The error 1406 means that your account has no permission to modify the registry key on your machine.
I suspect that you have found this:
http://support.microsoft.com/kb/838687.
You may do this:
1. Verify you have local administrator permission for your machine.
2. Disable all of your local security programs, like AVG/firewall and then install Office in Windows Clean boot.
3. Press Win+R> Type regedit > find the following
registry key> Assign the full control premission
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData
Regards,
George Zhao
TechNet Community Support -
Trying to install a trial and all I get is Adobe Air agreement
I am trying to install a trial version of Flash CS5.5 and when I click the download button it brings up the adobe air agreement. I click I agree and thats it. I dont get asked to sign in or anything. I have uninstalled and reinstalled the download assistant numerous times and nothing is still happening. I even tried a different trial and the same results. I downloaded a different trial just a couple days ago and had no issues. I noticed that the trial site was down earlier today, are there problems that could be being caused by whatever the issue was there? I am buying a suite on the first, but need this trial to get through the next two weeks of my flash class. Any help would be great. I have Windows 7.
Genuine Verification failure downloading or installing
Mylenium -
Illustrator Trial Version Installation Problem
I am installing Illustrator trial version, it stopped at 34% when installing AdobeHelp, the remaining minute keep increasing from 8 minutes to 132 minutes, I have stopped and restart my computer and re-install yet same problem occur again. should I stop or continue?
Dear Rave,
Good day to you!
Thank you for your promptly reply.
I have manage to download CS5 Illustrator instead, and I need to manually
select those files to be installed, that including AdobeHelp, Adobe
Download Assistant, Adobe Air, Adobe Media Player, then the entire
download is completed finally.
I am still keen to install CS6 to try when I have the time to do so, I
hope by then I can solve all problem.
Thanks & Best Regards,
Robin Ong
<Signature with personal contact information removed by Moderator>
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