Trying to install Illustrator trial version

I have been attempting to install the trial version of Illustrator CS4 for a couple of hours.  It is telling me that it cannot install until I close all open programs, namely Adobe Bridge.  Adobe Bridge is  not open and I even restarted my computer to make sure of this.  However, it is still saying that installation cannot continue until Adobe Bridge is closed.  Has anybody had this problem?  What do I do?

scrpbkr,
You may try to use the CS4 CleanScript, http://www.adobe.com/support/contact/cs4clean.html.
You may try to run the installation in safe mode, if applicable.
If you still get the error, you may consider taking a turn with the CS3 installation, if any; it has its own CS3 CleanScript., http://www.adobe.com/support/contact/cs3clean.html.

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    <Signature with personal contact information removed by Moderator>

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