Trying to install iPod software on Windows XP - keep getting Error 1607!!

We bought my daughter an iPod for Christmas. I've been trying to get the software installed for over two hours!! I've been to the website for the download, I've tried it from the CD, I've tried it from links in these posts--nothing works!! I keep getting Error 1607 (a runtime error). When I go to the step by step solutions, absolutely NONE of them apply to me. It sounds (reads) like alot of people are having this issues today. Has anyone found a REAL solution!!

Exactly the same problem ! Ruined my son's Christmas ! Can't get through apple's tech support due to high volume of calls. If you read their return policy if it's DOA(Dead On Arrival) your entiteled to a refund or exchange. Call 1800 275-2273, good luck getting through. I dont feel after spending that kind of money I should have to waste hours upon hours on downloads, upgrades and software installations and still may have problems once you get to I-tunes.They have a hugh problem here ! Hopefully they have a better consumer care policy and give people their money back ! Good Luck, AC

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