Trying to install itunes 10.5 and get "missing package" and cannot install
I am trying to update my Ipad 2 to 5.0.
I have to update itunes first up to 10.5.
It starts to install and then gives me a message
There is a problem with this Window Installer Package
a program required for this install to complete could not
be run. Contact your support personnel or package
vendor
I have Windows 7 64 bit.
Just for giggles I tried 32bit. Of course it didn't work
What now?
I had the same problem too, had to completely remove anything apple related. You can find the instructions here: http://support.apple.com/kb/HT1923
Uninstalling all the components didn't work first time for me, so if you have the same problem, move onto another and go back to it in a few minutes. I also had to go into programme files and delete the apple related files after install.
Mines okay now, hopefully this works for you too! My iTunes library returned to how it was before the install also, very handy!
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iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to download itunes 10.6 and keep getting the error message "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes67.msi". Where do I find this or how do I get it?
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Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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i am trying to reinstall itunes 10.5 and am getting the following error message.
An error occurred during the installation of assembly “Microsoft.VC80.CRT.type=”win32”.version=”8.0.50727.6195”.publicKeyToken=”1fc8b 3b9a1e18e3b”.processorArchitecture=”x86””. Please refer to Help and Support for more information. HRESULT:0X800736B3.
Anyone know how to fix this?same problem. tried the ff fixes from microsoft but no joy
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/gett ing-error-message-an-error-occurred-during-the/10122022-2d88-4266-a695-6c6ddeafd 019?tab=AllReplies&page=1
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ windows-vista-unable-to-install-itunes-an-error/19b48df7-54c8-47f3-8854-d34118fa a79a
http://support.microsoft.com/mats/system_maintenance_for_windows/en-us
other ideas would be appreciated.
cheers -
Why when I tried to update itunes it crashed and now I get a MSVCR80.dll was not found and can not start my itunes any more?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
I am trying to download itunes 10.7 and keep getting "error writing to file C\config.msi\6f8a6.rbf" Can anyone help?
Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down? -
When trying to access itunes store all I get is white with word itunes. This is recent issue. Is my computer blocking access?
With those symptoms, I'd check the following document:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store -
Trying to set up an Apple ID and iTunes accout everything is fine until I enter payment info then I get a message saying seek assistance apple support? Tried bank cards, iTunes gift cards and an American Express gift card? Help please!!!
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(95634) -
I'm trying to download iTunes on Windows Vista, get system adminstrator won't allow this kind of installation error. What should I do? It's 64-bit.
Try the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems -
In trying to download itunes 11, I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???
Actual message
Error writing to file;C:\programs files(x86)\itunes.resourses\da.lproj\parentaladvisory.png. Verfiy that you have access to that directory.Sorry I can't help but I do get the same error. Previous versions of iTunes on Win XP machine ran fine. I have uninstalled, rebooted, and tried a new install but still get the same error. I can access the directory via Windows Explorer so not sure why the error says it can't access the directory.
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I downloaded Icloud somehow I changed my itunes account information and cannot get back to my original account that had a redeemed balance on it how can I get back to the original account?
Buy the songs that your friend put on the iPod that you liked. They had no right to give you the copyrighted music when they sold you the device.
tt2 -
I am trying to download itunes to PC and it downloads but then says Service Apple Mobile Device failed to restart. Verify sufficient privileges to start system services. What do I need to do? I am an Administrator on the PC so what else needs attention?
Hi txatxo
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
Trying to play iTunes to airtunes, I get a box that says I can't have more that 5 authorized computers. I don't have 5 computers. What do I do?
For small, independent developers, this "not commonly downloaded" error is a common issues in browsers. You can see complaints from developers here:
http://social.msdn.microsoft.com/Forums/da-DK/iewebdevelopment/thread/19c57259-c a6e-4f10-a26e-d2f5e03fa52d
I have placed the setup program inside a .zip file to as a workaround.
Thanks for reporting this! -
I have an old itunes gift card and cannot get it to work.
I have an old itunes gift card and cannot get it to work.
Any suggestions? It's about 10 years old.
Thanks,
BuffalomarkMCan you provide more detail than just "doesn't work"? What happens when you attempt to redeem the card?
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I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.
settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id. -
when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!
Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario
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