Trying to install Itunes 10.5 update problems.
Trying to install Itunes 10.5 update onto my netbook running windows xp and it keeps telling me it can't continue the update due to missing something from the windows installer package. My installer package is the latest I can find which is 4.5 from microsoft site. Help.
downloaded winrar and extracted that bfile, haha answered my own question,
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Why does my Macbook freeze whilst trying to install iTunes 11.1 update?
I was trying to install the new iTunes update, 11.1 and after clicking "Install and Restart" the screen changes into the initial login background (the purple/pink stars wallpaper but without the login box) and freezes there. I can still see the cursor and move it around but I can't do anything else. I had to hold down the power button to shut the computer off and then turn it back on again. I've tried twice and the same thing happened both times. Any help would be appreciated.
I've a MacBook Pro version 10.6.8 if that's at all relevant.
Thanks!Hi olsondan,
If you are having issues installing iTunes for Windows I would suggest that you troubleshoot using the steps in this article -
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for using Apple Support Communities.
Best,
Brett L -
Why do I get an error when trying to install iTunes 11.4 update?
When I try to install the 11.4 update with Apple Software update it gives me an error at the end and does not install.
Hi olsondan,
If you are having issues installing iTunes for Windows I would suggest that you troubleshoot using the steps in this article -
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for using Apple Support Communities.
Best,
Brett L -
Uninstall won't uninstall apple software update. I get same msg when trying to install itunes. Problem with this windows installer pkg.
Hey NatRgrL!
Try using the steps in this article to help you remove iTunes properly:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
Please help with this problem. When trying to install itunes on my HP520 PC, I get the error message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update).
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
i tried to install itunes 10.5 but recieved an error msg saying there is a problem with this windows installer package
i am trying to update my iphone 4 to ios 5 therefor require itunes 10.5 the installation process then rolls back and closes with no further explanation can anyone help?There are numerous threads discussing errors with 10.5.0
can't install itunes 10.5
***Fix for iTunes 10.5 Install on Win7 64bit*** -
I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help
Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
http://www.apple.com/itunes/
If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
1. Open the control panel
2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
3. Navigate to "Apple Software Update" in the list and click on it
4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
Once you repair this, try running iTunes and the update again.
Fingers crossed! -
I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I accidentally removed the Bonjour service from my system a few weeks ago, but my iTunes continued to work. Now I have no iTunes and I don't know how to fix it. SOMEONE PLEASE HELP!!!!
a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
(i'm not on windows, so i can't test...)
good luck!
j.
Correct Answer by Peter Lepere on Oct 14, 2011 3:07 AM
Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter -
When trying to install itunes the following appears. There is a problem with this windows installer package. A program for this install to complete could not be run. Contact your support personnel or package vendor. Any help?
a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
(i'm not on windows, so i can't test...)
good luck!
j.
Correct Answer by Peter Lepere on Oct 14, 2011 3:07 AM
Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter -
I am trying to install itunes for my mobile, and I keep getting the message "You do not have administrator rights, please contact the system administrator to preform an update." I have it set as adminstrator as the user. I am running Windows 7 Ultimate. Help please?
Thanks, but I've done that several times & it still says I need administraive privileges. I had itunes installed with no problems until I did the latest update. After that it just disappeared, so I tried reinstalling. Now I can't sync my phone. This is so frustrating!
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I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I'm trying to install iTunes to my laptop and I get the message listed above in the topic area. How do I fix this?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
im can u please help me out this issue im trying to install iTunes in windows 7 some error showing " windows installer package problem DLL require to complete this installation" this message showing.
Try the following user tip:
" ... A DLL required for this installation to complete could not be run ..." error messages when installing iTunes for Windows -
....desperating trying to install itunes 10.7, but it asked me to install Mac OS X 10.6.8. I did, but then it said that I needed to install Java for Mac OS x 10.6. I did that and now it keeps saying 'this update requires Mac OS X version 10.6??
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply.
Actually, you cannot download Snow Leopard. You downloaded a Snow Leopard updater. -
when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor
I have the same problem
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