Trying to install itunes after upgrade failed
I am trying to install itunes. i tried to upgrade and it failed and the old version of itunes had already been uninstalled.
This is exactly what the error message says: Error 1304.Error writing to file C:\Program Files\iTunes\CD Configuration\gcdrdll.cfg. Verify that you have access to that directory.
Please Help!!!
hi Emily!
(apologies for being taken aback by your previous post about this ... we've had a second report of a 1304 since then.)
okay, lets try ensuring that you have both your
b antivirus and antispyware
packages switched off prior to installs. also head here:
http://docs.info.apple.com/article.html?artnum=93976
... and apply as much of the
b general
advice on installation errors as possible.
the InstallShield Tips and Pointers on installation best pratices have also proved useful with these less-well-documented errors:
http://consumer.installshield.com/faq.asp#ts
keep us posted on your progress.
love, b
Similar Messages
-
I am trying to install itunes (64 bit) after downloading Windows 8.1 on my HP Laptop. I keep getting an error message Windows Error 2--"Apple App;ication Support is required to run itunes helper" Does anyone have any simple suggestions for a user with limited knowledge of Computers?
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I am trying to install iTunes 10.7 and keep getting this error message (I am running Win 7 Ultimate 64 bit):
"The installer has insufficient privileges to access this directory: C:\Program Files (x86)\common\files\apple\MobileDeviceSupport\Sync Services\....\Windows"
There seem to be other threads that deal with other permission errors, those fixes did not work for this.
ThanksThat one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I can't find some installed apps after upgraded to iOS6.0.1 by sync from iTunes
I can't find some of installed apps after upgraded to iOS6.0.1 by sync fom iTunes. when i try to download them from app store again, it shows OPEN button only but not INSTALL button. is there anyone got this problem too?
I use iPhone 4s.thanks for ur reply, i tried restart my phone, the most used apps back now. anyway, thank u!
sberman wrote:
If you know where the app is (in a folder, for example), go to that folder and find the app there.
Maybe you tried holding the app down in the search screen. I didn't say clearly you have to go to the app eherever it is, but not in the search screen. -
I tried to install Itunes ver 11.1.4 on my Windows7 64 bit system and got this message: “Service ‘Apple Mobile Device’(Apple Mobile Device) failed to start. Verify that you have sufficient privilliages to start system services.”
I have administrator privillages so I dont understand what the problem is. I have loaded previous versions of Itunes before. Has anyone else had this problem?See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I'm trying to install iTunes on my pc and I get the error message "Service Apple Mobile Device Failed to Start. Verify you have sufficient privileges to start system services.
What do I need to do to get iTunes to install?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
trying to install itunes and getting this message
"Service Apple Mobile device failed to start"See Troubleshooting issues with iTunes for Windows updates.
tt2 -
When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services". How do I fix this?
SAME EXACT PROBLEM! SO FRUSTRATED AND ****** OFF!
-
Question: on trying to install iTunes got the following message: "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services. I am this computer's administrator. What should I do now?
The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
-
I'm trying to install itunes, but it's saying "service-Apple mobile device failed to start, verify you have sufficient privileges to start system services. What do I do?
The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
-
I am trying to install itunes. I get a message Service Apple mobile device failed to start
I am trying to install itunes. I get a message Service Apple mobile device failed to start. I am unable to finish the installation.
Hello M Roddy,
The following article provides steps that can help get iTunes updated and working.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
I am trying to open Itunes after an upgrade to itunes--it won't open and now says MSVCR80.dll is missimng. Where do I get this missing DLL. Also says Error 7 when trying to open (windows error 126)?? I am on Windows 7 if that matters.Help please
See the user tip: https://discussions.apple.com/docs/DOC-6562 for the most complete information.
-
I am using win vista and have installed itunes for my ipod shuffle four years back. now I have purchased iphone 4, and trying to reinstall itunes after uninstalling my earlier itunes i always get a message that error in installation. kindly help
You might find this article helpful: http://support.apple.com/kb/TS3694
It has the error range of 3000's which states
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes. -
I am trying to install itunes as i had to uninstall the software. and now when i try to reinstall it i keep getting this message. I dont understand why? or how to fix it. It shouldnt be this difficult to install a program. All this just because of some upgrade that wouldnt install and messed up itunes and made it invalid to even open.
Hey AndreaKK,
I would try the following directions:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you have Windows XP, there are slightly different directions in here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Welcome to Apple Support Communities!
Regards,
Delgadoh -
i'm trying to install itunes on laptop but after clicking install button it jumps straight to thank you page!
Hello hate_technology,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
If you are having trouble installing iTunes or QuickTime for Windows, follow the troubleshooting steps in this article.
Best of luck,
Mario
Maybe you are looking for
-
Solman EHP1 upgrade Stack 20 - cannot log in to system
Hi all, I am currently doing a patch of Stack 20 for solman EHP1. I was able to create the queue, was able to continue until import proper phase 2. After a while, i cannot log on the system. CX_WB_ED_SYNTAX_ERROR is unknown. abap program SAPMSYST ha
-
I have received a Labview VI in ver 9.0 from an AE. Unfortunately, I have ver 8.0 and I cannot get a hold of him. Could someone please save the attached VI in 8.0 and post it back. Thanks a lot for your help. Ani Attachments: 7195103.vi 43 KB
-
I have a selection screen like: Table Field EKKO EKORG EKKO EKGRP EKKO LIFNR ESSR EBELN ESSR EBELP ESSR LBLNE ESSR FRGZU ESSR ERDAT ESSR LOEKZ Due to further complexities in the program i am joining 3 tables
-
Check Order (budget) not has not been process
Hiii, Is there any standard SAP report which can i use to check the order(budget) which not been process. The reason why I'm having this problem because of when i creating purchase order, system give the information that the budget has been exceeded.
-
Query to compare two different periods
hello, I want to compare two different periods and put together following query and wondering if this is the right way to do it: WITH MEMBER [TotalForThePeriod] AS SUM( {[Date].[Calendar].[Date].&[20070101]:[Date].[Calendar].[Date].&[20070228]}