Trying to install itunes & quicktime to use my ipod............HELP!!!!

i have been working on installing itunes and quicktime forever now. i did give up on them and went back to just using media player, but when i got my ipod i have to have them.........well i'm back to having issues.......please help
i keep getting this error:
Error writing to file: C:\Program Files\QuickTime\QTSystem\Indeo4.qtx. Verify that you have access to that directory.
i have went back and downloaded the oldest versions of itunes and quicktime i could find to try to upgrade from there. i was successful and did get them both to finally download, but now the programs are to old to run my ipod!!!! does anyone know how to fix it!
thanks
God Bless

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

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I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

Cannot install iTunes\Quicktime, no solutions have worked HELP!!!

I have been trying to install iTunes\Quicktime for several weeks now. I have tried EVERYTHING list in these threads:
Uninstalled.
Deleted all related files and regkeys.
Ran Windows Installer Cleanup utility.
Re-install Windows Installer 3.1
Re-install InstallShield v 11.
Re-register dlls
Remove all temp files from all directories listed in these threads.
Still receive the same error:
Error 1714.The older version of QuickTime cannot be removed. Contact your technical support group. System Error 1610.
This is the same for QT v 7.0, 7.1, even the old 6.x versions.
Please, HELP!

Have you tried turning off any antivirus and antispyware utilities on your system prior to performing the cleanup and attempting reinstallation? There have been scattered reports that some security utilities block proper cleanup of the Windows system registry.

I'm trying to install itunes on windows 8. Please help

I'm trying to install itunes on windows 8. I've tried using the compatibility way, but it keeps going through the installation and then rolling back. Any suggestions?

Hey jmrim,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides troubleshooting steps if you are having issues installing iTunes for Windows:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

How do I download and install itunes software to use an ipod shuffle?

I recently purchased an Ipod shuffle and, not being familiar with downloading and computer products, am having difficulties figuring it out. I clicked on the download button, then after less than a minute it went to another screen that said it was downloaded and that was it. I found the download in my download file but there was no instructions or button to install it. Can someone please give me some step by step instructions on what I am to do so that I can start using my ipod shuffle.
Thanks,

Is your Windows Vista 32 or 64 bit?
To find out if your computer is running 32-bit or 64-bit Windows, do the following:
Open System by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking System.
Under System, you can view the system type.

Error 0x800736FD when installing iTunes + QuickTime

Well, I finally caved. I bought my first digital portable media player. The people on the street were throwing things at me, and my doctor said he might have to operate my shoulder. The boombox had to go!
So, I'm trying to install iTunes. My Dell machine came with an "Apple Software Update" program installed. It's been bugging me to install iTunes since I got it, so this time I clicked OK and let do its thing.
The automatic updater "Apple Software Update" is trying to install "iTunes + QuickTime" version 7.4.3. It goes through the download phase OK, then starts the installation. After about 10 minutes (wherein the installation has not progressed in the last 9 minutes), an error message appears in a separate window:
iTunes + QuickTime
(X) An error has occured during the installation of Microsoft.VC80.CRT,publicKeyToken="1fc...",type="win32",version="8.0.50727.762" ,processorArchitecture="x86". Refer to Help for more information. HRESULT: 0x800736FD.
Has anyone seen this before or know how I can get around it? Any help will be greatly appreciated.
Stephen

Have you tried downloading iTunes yourself and installing it manually?
You can download the iTunes installer from here:
http://www.apple.com/itunes/download/

*Problems uninstalling itunes/quicktime after using windows install cleanup

I was having problems installing itunes/quicktime 7.6. Everytime I tried to install it it would say that it does not have a valid digital signiture. So one of the suggestions I saw on this forum was to install windows install cleanup and use it on itunes and quicktime. So I did but all it did is mess up my old itunes/quicktime. Now when I go to try and uninstall itunes and quicktime from the add and remove programs in the control pannel it does not even show itunes or quicktime in my program list. Any suggestions??

Ok, Update. I was able to remove itunes and quicktime manually after going into my windows task manager and to the processes tab and ended all processes involving itunes, apple, or quicktime. So now when I install itunes/quicktimes via apples site when it gets to the end it just disapears and nothing happens. I searched to see if it installed anything and it didn't, didn't even give me any reasons why. Can anyone help me with this?? It would help me a ton!

When trying to install Itunes it says " the feature you are trying to use on a network resource is unavailable" what do I so i can download??!!!!! please help!

When trying to install itunes it says " the feature you are trying to use on a network resource that is unavailble" i need answers please!!! what do i do? please help so i can download itunes!

Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

TS3212 im trying to install itunes but a message pops up saying this version is for 32 bit please use 64 bit installer, help?

im trying to install itunes but a message pops up saying this version is for 32 bit please use 64 bit installer, help?

Okay ... try seeing if you can download an iTunes64Setup.exe from the following download page:
http://support.apple.com/kb/DL1577

Tried to install itune 10 but when i plug the iphone to the usb it states that it's not digitally signed drivers, i'm using window 7

tried to install itune 10 but when i plug the iphone to the USB it states that it's not digitally signed drivers, installation failed and cant even do charging on the computer after that. i'm using window 7 please help!!

Hello raks99,
The article linked below details a number of steps that can help with getting your iPhone restored via iTunes.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Cheers,
Allen

Trying to install iTunes 12.1 for Windows 8.1 (64-bit) and get Itunes error HRESULT: 0x800736B3

Hello,
I am Trying to install iTunes 12.1 for Windows 8.1 (64-bit) and I get an Itunes window with an error that says:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version'8.0.50727.6195",publicKeyToken="1fc8b3 b9a1e18e3b"processorArchitecture="amd64". Please refer to help and Support for more information.HRESULT: 0x800736B3
I already:
- Uninstalled all old Itunes versions.
- Tried a clean reboot to install the new version,
- Installed the security update’ Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update’
But I still get the same error.
Can someone help?
Thanks!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you still have trouble you might consider installing the alternate version iTunes 12.1 for Windows (64-bit — for older video cards) where you can download a 64-bit installer for the 32-bit version of iTunes that works with older video cards. This version may also be useful for anyone who is unable to get the 64-bit version of Apple Application Support to install when using the itunes6464setup file, or has trouble with playback of certain video files despite having QuickTime installed.
tt2

I am trying to install iTunes on my PC, but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Help!

I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone Microsoft Windows Vista Ultimate Edition (Build 6000

I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone
Microsoft Windows Vista Ultimate Edition (Build 6000)
Dell Inc. Studio 1535
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0020AEDC02A7C4B8
Current user is an administrator.
The current local date and time is 2012-04-17 17:05:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {92497F93-8A79-419C-AA27-50CD2F263F77}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {6FECCC1D-04CF-4A3F-92B6-DC6E68D12BE5}
Description:          Dell Wireless 1397 WLAN Mini-Card
IP Address:          192.168.0.118
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Tue Apr 17 16:59:28 2012
Lease Expires:          Wed Apr 18 16:59:28 2012
DNS Servers:          192.168.20.254
                    192.168.30.217
Adapter Name:          {3323A300-E864-46C3-A6B6-F0B90AFF4AFE}
Description:          Broadcom NetLink (TM) Gigabit Ethernet
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-17 17:04:26.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: Optiarc DVD+-RW AD-7640S, Rev HD14
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

This should get your itunes store connection working.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

TS3212 I am trying to install itunes on my pc and the run window will not appear. I changed the pop-up blocker settings and I still can't see it?

I am trying to install itunes for my pc and the run window will not come up and I have changed my pop-up blocker settings and it still will not appear.....help?

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

GEAR driver error message when trying to install iTunes on Vista

The error message I am getting is as follows:
"Unable to install the GEAR driver set at this time. The GearAspiWDM service used by the GEAR driver set is scheduled to be deleted during the next system reboot. Please reboot the system and run iTunes again."
I have followed all the instructions for completely removing iTunes and trying again. I have also tried to install the Quicktime/iTunes package. Nothing is working!! My son got this iPod shuffle as a reward for doing great on his SOL tests and he hasn't even been able to enjoy it yet because I can't get iTunes to install! Please help!!

The GEARAspiWDM service use by the GEAR driver set is scheduled to be deleted during the next system reboot.
http://www.gearsoftware.com/support/forum/viewtopic.php?p=3452

Trying to install itunes & quicktime to use my ipod............HELP!!!!

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