Trying to install MS Office 2011 for Mac SP 2 on my Macbook Air (Lion 10.7.3). I have to close Microsoft Database Daemon and SyncServicesAgent but can not see how to do so. I have closed all applications. Can anyone help? Many thanks
Trying to install MS Office 2011 for Mac SP 2 (14.2.0) on my Macbook Air (Lion 10.7.3). I have to close Microsoft Database Daemon and SyncServicesAgent but can not see how to do so. I have closed all applications. Can anyone help? Many thanks
Thanks Kurt! I had tried all that and had tried closing both programmes from the application monitor, but SyncServices Agent refused to close. I tried closing Launchd which is their mother application, but that just caused the screen go go blank. In the end the two programmes let themselves be closed next time I tried the installation process so all was well. Thanks for your help!
Similar Messages
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How do i close microsoft database daemon and syncservicesagent to install office 2011
I am trying to install update 14.3.2 for Office 2011, but keep getting notice to close MSFT database daemon and syncservicesagent. Can't figure out how to do this.
The easiest way is to do it using Activity Monitor, an app that it's stored on /Applications/Utilities. Just open it, search the processes that belong to "Microsoft Database Daemon" and "syncservicesagent", and kill them.
If you don't want to use Activity Monitor or you don't want headaches, another possibility is to install this Office update in safe mode, to make sure that no Office for Mac processes are opened. To start in safe mode, hold the Shift key while your computer is starting until you see the Apple logo. Then, log in your admin user, install the Office for Mac update and restart as usual -
I am not able to close Microsoft Database Daemon or SyncServicesAgent applications to install Office 2011 14.4.1 update. Could you assist me? Thanks in advance
The updater should close those processes for you - it didn't used to do so but should now.
If it won't quit the processes for you, open Activity Monitor (Applications>Library folder), search for the processes and quit them. You should be able to install the update now.
I just find it odd that the updater isn't quitting the processes on its own..
Clinton -
Cannot close Microsoft Database Daemon and SyncServices Agent to install Office Update
I have tried to install several updates to Microsoft Office but can not get this completed due to not being able to close Microsoft Data Base Daemon and SyncServicesAgent. Can you give me suggestions on closing these 2 for the updates?
Launch Acitvity Monitor in your Utilities foilder and search for both proccess and quit.
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I just downloaded OSx Mountain Lion and now MS Word won't work. If I buy the current MS Office 2011 and install will I be able to read my old docs?
If it's because you're trying to use Office 2004 or earlier, yes. Note that programs such as OpenOffice and TextEdit will do this for free.
If you're using Office 2008, it's probably better to troubleshoot the problem instead of upgrading.
(73460) -
Try to install Microsoft for Mac 2011 14.4.5 update on macbook air (mid 2013 unit). Says must shout down Microsoft Database Daemon and SynchServices Agent. there seems to be no way to do that. Please advise how to shut down so install can commence.
Hi,
Please take a look at this KB article, it talks about the exact issue. Try the solution there and see if it helps:
http://support.microsoft.com/kb/2482074/en-us
Also, you can start your Mac in safe model, this will stop those programs from loading. Then try auto-update in safe mode:
http://support.apple.com/kb/PH14204?viewlocale=en_US
This is the forum to discuss questions and feedback for Microsoft Office on Windows system, better to post your question to the forum for Office for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Thanks,
Ethan Hua CHN
TechNet Community Support -
How do I sync Office 2011 for Mac with Contacts under Mountain Lion?
How do I sync Office 2011 for Mac (Outlook) contacts with Contacts under Mountain Lion (or iOS6)? Outlook doesn't seem to have moved on from iSync, and meddling seems to produce unpredictable results.
You can't. Microsoft have not added support for the industry standard sync protocols iCloud uses.
See: http://support.microsoft.com/kb/2648915 -
when downloading microsoft office update get message to close microsoft database daemon and sync services agent. Shouldn't these be closed automatically? I try to close them, but the message still says they need to be closed. Help!
Are you using Outlook 2011 or Outlook 2015? I don't seem to have any relevant sync settings under Preferences -> Other in Outlook 2015.
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When I installed the recent updates for Microsoft Office 2011 for Mac, my iCal calendar was wiped out, as was the calendar on my iPhone. I'd rather use iCal than Office and was attempting to phase Office out altogether. Now, all of my information is on the Office calendar but not iCal. The iCloud version of my iCal calendar is not up to date. In any event, I couldn't figure out how to send that info to the iCal on my mac or my phone. How can I sync my Office calendar info to iCal? If that's not possible, how can I get my Office calendar to sync with my iPhone? All of my sync services are set up in iTunes and on my phone. This happened to me once before and I spent hours on the phone with Apple and on the web trying to work it out. I NEED MY CALENDAR!!!! PLEASE HELP!!!!!
As that's not an Apple product, you may get more help by using Microsoft's Office for Mac forums:
Office for Mac forums
The other concern I have is that Office 2011 requires an Intel-based Mac and you posted in the older iMac (pre-Intel or "PPC") forums. If you have an Intel-based iMac (Apple menu > About this Mac..." will say "Intel" if you do) then I think you'll get faster and more accurate ansers to other questiosn in the Apple forums for newer iMacs here:
iMac (Intel) -
how use set up with office 2011 for mac as I did keep tried put download but it's always 'update' download. I want get start set up new office 2011 for mac? please help me
You must be using an update CD. You need the software that has the full version first - install that, then you can use the update one if needed. I know, cuz I made the same mistake - lol
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While trying to save a word document (Microsoft Office 2011 for Mac) in PDF, there is a section of the header or footer which is always missing!! Could anyone please tell me hot to fix this problem!!??? It works perfectly fine on my friends Mac!!
Easiest way with Acrobat pro, is save the Word document, then convert the document to PDF with Acrobat, rather than doing a "save as" in Word itself to PDF.
Do you have Acrobat full version or Pro? -
Help, I am trying to update My Microsoft Office 2011 14.4.2 for mac update cannot close Microsoft Database Daemon or SyncServices Agent how do I do this please?
Launch Acitvity Monitor in your Utilities foilder and search for both proccess and quit.
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How can I be able to use my Windows publisher files on my Mac computer, since Microsoft office 2011 for Mac doesn't have Publisher? What's most recommended software to use for this purpose?
Just an FYI here Allan, and clinton.
Version 4.0 or newer of Libre Office can open and edit Publisher files, this is fairly new, you may not have noticed it yet,
I tested it last week for another OP, it works very well, so finally there is a Mac application that can replace Publisher.
Here's a link to the post.
VikingOSX deserves the credit for finding it. -
Problems with Office 2011 for mac after upgrading to Mountain Lion
Office 2011 for mac worked fine with Lion on my MacBook Air. I had been having some problems with my computer freezing and crashing, so the folks at the Genius Bar wiped my computer clean and installed Mountain Lion for me.
I have full backups (Time Machine) from before the wipe on my external hard drive, but I was told not to restore from the backup, that I should drag and drop files instead. I was also told to re-install any program for which I had the disk. I reinstalled Office 2011 via the disk.
Two major problems followed:
1. I lost all my old emails (I use Mail). Even rebuilding the library or trying to restore them from Time Machine don't get them back.
2. Word and Excel don't seem to recognize me anymore. I can pull up and modify an old document or workbook, but I cannot "save" my changes. I have to hit "save as." That's a pain, but there's a worse problem.
I have no trouble saving these "save as" versions to my desktop or to my Documents file. But I cannot save them anywhere else — even to the folder where I found the original document. I get a message that I don't have the necessary permissions to access or modify the folders. I'm asked to authenticate, and I do, but that doesn't seem to do anything.
I tried Get Info on the workbooks and documents, and I'm clearly granted Read and Write permission.
I've done a permissions repair via Disk Utility. There were some things to repair, but it didn't solve my problem.
I know I can move all documents to an external hard drive and then recreate all the folders, saving all the documents and workbooks "as" but it seems a huge amount of work. Can anybody suggest an easier route or how to get my email history?You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: 'resetpassword' (without the 's) and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/ -
Can't activate Office 2011 for mac (downloaded from office 365 portal)
Hello All,
I've installed Office 2011 for mac which was downloaded from office 365 Portal. However, during installation process there was not a windows for activation (key or sign in method).
Is there a way to force activation on Office 2011 for mac?
Note: I've deleted office 365 com.microsoft.office.plist but i didn't get a windows for activation.
MacbookPro Version 10.10.2
Regards
JOHi,
If you downloaded Office 2011 for Mac, you may not need a product key to activate it. Office 365 uses a new mechanism that the activation is based on your Office 365 Account instead of a product key.
Anyway, in this forum we mainly discuss questions and feedbacks about Office for Windows, as your question is about Office for Mac, I suggest you post the question in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
I've also noticed this question is actually more related to the activation, you may need to contact the local customer service to get more dedicated assistance:
https://support.microsoft.com/gp/customer-service-phone-numbers/en-us?wa=wsignin1.0
Regards,
Melon Chen
Forum Support
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