Trying to install my cs2 disk my serial number is not reconized
trying to install cs2 on new laptop, old hard drive in desktop with origanial install on it crashed can't think why this is not working
May i know which OS do you have on your new laptop?
Seems CS2 is a pretty old product, may be it is not compatible with the OS on your new laptop.
What is the error message that you get? Error screenshot would help.
Similar Messages
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Trying to reinstall CS5 for MAC but serial number will not work?
Hello,
I've lost my original installation CD, but I have my serial number. My computer crashed, so I lost everything and I tried downloading the trial version so I could enter my serial number onto it when the trial is over, but it will not accept my serial number?
What can I do?
On my Adobe Profile, it shows the serial number and when it was registered.
Thank you.Hi there,
First, the answer depends on the exact error that you get.
1. If the error is "invalid serial number", then you must be using the wrong installation media or Operating System. This is the main reason.
2. If the error is " serial number is valid however it's previous qualifying serial number is not found ", the serial number you have is an upgrade serial number, which will require it's previous qualifying serial number which you need to have, previous qualifying versions supported are CS4, CS3 and CS2.
For further easy solution, I would suggest you contact adobe customer support.
Thank you. -
I have Adobe Creative Suite 5 Design Premium (Teacher and Student Edition). I've purchased the upgrade to Adobe Photoshop CS6 - Trying to install, and it says the Adobe CS6 is valid - but only provides 'photoshop' options for entering my old serial number, rather than the adobe creative suite. How do I move past this so I can download it on my computer. I don't want to upgrade to Adobe Creative Suite 6 - as I do not need all the programs, just photoshop. From looking online, I read forums that said this was possible. Please advise
I don't want to upgrade to Adobe Creative Suite 6 - as I do not need all the programs, just photoshop.
Unfortunately that option is not possible.
You cannot upgrade a Creative Suite to a standalone product.
Creative Suites can only be upgrades to other Creative Suites.
You'll need to return Photoshop CS6 upgrade since you cannot use it.
Return, cancel, or exchange an Adobe order
Some options:
Buy a Creative Suite upgrade, or
Buy a full new copy of Photoshop CS6, or
Join the Cloud -
Customer information screen not showing when installing photoshop CS2 -- cannot enter serial number
I own Adobe Premier CS2. When I run photoshop installation, customer information screen is not showing. So I cannot enter serial number. I have serial number.
CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l -
irritated by chat customer service relaying me to forums
Hope someone can assist meAdobe applications really, really like to reside on your boot drive (your C: drive in Windows).
CS2 hasn't been supported by Adobe for years, that's why support sent you here. They have no obligation to support you from India. -
Help My serial number does not work for installation.
What can I do? After installing Yosemite.- tried to re-install CS5 from disk - product serial number is not recognized.
Also, I found this link, but not until after Acrobat XI repaced Acrobat X: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
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My CS2 serial number is not being accepted
Hi Jeff: back again, unfortunately.
I've just replaced my PC, moving to Windows 7 since XP will no longer be supported.
Tried to instal CS 2 but ther serial number I have is not accepted. Do I need to download and start again, please?
RegardsExcellent Tattiehowker it sounds like progress is being made towards a solution! I wondered if you would end up getting this error and actually reviewed Invalid user name, organization, or serial number error | Production Studio applications (Windows) - http://helpx.adobe.com/x-productkb/multi/error-user-name-organization-or.html prior to providing the suggestions regarding renaming the directories. Please try applying the steps offered in the document.
You may also want to review the following related discussions:
http://forums.adobe.com/message/6076993#6076993
http://forums.adobe.com/message/5283878#5283878
http://forums.adobe.com/message/5687241#5687241 -
How do I install Adobe-PDF? [was: serial number removed]
How do I install Adobe-PDF?
I see. That's a different question.
You know how to install the software but your serial number is not accepted. What's the exact error message?
If you've checked that the number you're using is definitely the serial number (not a product code)
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
then you'll have to speak to Adobe. The forums cannot help with serial number issues. -
I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?
If it is the first CS version then you will need to check out the following. I believe it applies to CS as well even though it specifies CS2....
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 - http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l -
I purchased CS5 Design Standard about 5 years ago. Now I am trying to install second PC, but I got a message like " This serial number is not correct." I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail address.
It is not clear to me what your issue is with not being able to sign in to your Adobe account to find the serial number. You should still be able to sign in and find your serial number if you registered the software.
If your first PC is a Windows machine you might be able to extract the serial number from it using the Belarc Advisor
http://www.belarc.com/free_download.html -
I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download. I was able to get part way through cs4, it showed up in my downloads but never got as far in the process as to ask for serial numbers. I tried with cs2 and I got an error message that some bit of information was incorrect. I currently have both downloaded on two other lap tops I own. One is operational and one is dead. I cannot access the dead one to remove the program. Thank you in advance for any assistance.
For CS2 you will need to download a special new version
CS2 Activation
You might find CS4 download here
Prodesign Tools — Photoshop Direct Download Links -
Mountain lion has killed my mac book pro. After downloading and trying to install, I am stuck in a loop of "not enough room to install on this disk" and not being able to access the old disk's data to open up space.
Nope. It just opened the installer and stayed in the same loop.
It tells me to choose a startup disk but the only option is the HD which it will not use because it says it cannot gather enough information.
Eveything was working fine until the mountain lion failed install. -
Trying to install LR4 on a second computer but my serial number is not being accepted.
Trying to install LR4 on a second computer but my serial number is not being accepted. What to do?
there's nothing online about which i know. but you may be able to get that info from adobe support, http://helpx.adobe.com/x-productkb/global/service1.html
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I am trying to install CS5, but my serial number is not accepted.
I am trying to install CS5, but my serial number is not accepted.@
there's nothing online about which i know. but you may be able to get that info from adobe support, http://helpx.adobe.com/x-productkb/global/service1.html
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Tried to install Mountain Lion and it comes up with the following message Mac OS X Update Combined can't be installed on this disk. This volume does not meet the requirements for this update. My laptop is using 10.7.3
Go to > Software Update and install updates. Finally, go to App Store, buy Mountain Lion and install. Open > http://www.apple.com/osx/specs/
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