Trying to Install Norton AV 10; Getting Error -39
I'm brand new to the Mac as I just made the switch from PC/Windows. I hope I'm not making a rookie mistake but I've searched the support websites on Apple and Symantec for this error and can't find anything.
Okay, here is the deal. I work for the Department of Defense and have been provided Norton AV 10 for the Mac for Home Use. When I click on the "DMG" installation file I instantly get the following error message- The following disk image failed to mount Norton AV Error -39.
Is this something I'm doing or is it most likely the install file is not right?
Thanks for any help.
Apparently, the Norton AV disk/dmg is corrupt.
MacErrors.h file shows:
*eofErr = -39, /End of file/*
Get another copy and try it.
Since you're a newcomer to the Mac, peruse
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac, and
MacTips Learning Centre.
Additionally, *Texas Mac Man* recommends:
Quick Assist.
Welcome to the Switch To A Mac Guides, and
A guide for switching to a Mac.
Similar Messages
-
Itunes was working fine. Tried to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue. Program still works, simply cannor upgrade.
Thanks b noir,
I tried this solution without success. After FixIt ran and didn't find a problem, either in looking for issues with "software upgrade" or "iTunes" it kindly offered to help me uninstall iTunes. I had thought of this as a possibilty but it seems to me that if you do that you lose a lot of "non-native-to-Apple" information you might have entered. I did this once and recovery was painfull. Is there a way to uninstall iTunes without losing all of that sort of thing? Any help would be appreciated. -
Trying to install iCloud on Win7 get error message either no default mail client or current mail client cannot fulfill messaging request. How fix?
Outlook 2013. Under Start Up Options, I have checked "Make Outlook the default program for E-mail, Contacts, and Calendar".
-
When trying to install itunes 11, I get error 7 (Windows error 126). Please advise
Hi mrsboots2003,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
Trying to install windows 7 and getting error message Windows must be installed to a partition formatted as NTFS
Welcome to Apple Support Communities
Boot Camp Assistant creates a Windows partition in FAT32 to make the Windows XP installation easier.
The problem is that Windows Vista, 7 and 8 require a NTFS partition, so the Windows installer gives this error. The only thing you have to do is to choose the BOOTCAMP partition in the installer and go to “Drive options (advanced)” > Format. Finally, install it -
Trying to install latest update keep getting error code A12E1
Trying to install the latest Photoshop update,keep getting error code A12E1
Gelixc please see A12E1 error installing Creative Cloud products | CC for information on how to resolve Error A12E1.
-
I've turned off my virus protection and tried several times, and keep getting this error message. I have Windows 7 home premium. What could cause this to keep happening? I have the Verizon iPhone 4.
Don't bother installing right now as 5.0.1 will be out shortly. Are you able to manually back up and sync the phone in itunes?
-
Trying to install Creative Cloud and get error a12e4 Mac
Hi, ive been searching through the forums for days now and have followed all the steps i could find to try to rectify this issue.
Ive tried installing adobe application manager but i get the same issue
Ive ran the adobe cc cleaner but that doesnt seem to do much
Ive tried installing via root user
Ive tried renaming a lot of files such as 'oobe' but nothing seems to work
Im using a 15'' Retina MBP 10.9.2
Can someone please help
Thanks
ChrisHelp for Download & Install & Setup & Activation
-Chat http://www.adobe.com/support/download-install/supportinfo/ -
When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services". How do I fix this?
SAME EXACT PROBLEM! SO FRUSTRATED AND ****** OFF!
-
when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor
I have the same problem
-
Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)
disable running antivirus/firewall programs.
-
I was trying to installed new ios update and suddenly my WIFI connection got desconnect. now I am trying to restore my Ipad2 but getting error saying "the Ipad could not restored, An unknown error accured (3194)". so please help me out to resolve the same.
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
-
When trying to install Mountain Lion I get an error message, Failed, recovery can't be created
My Mountain Lion install failed for the following reason:
OS X can't be installed on the disk Macintosh HD, because a recovery system can't be created.
The message went on:
Visit www.apple.com/support/no-recovery to learn more.
The page is about a different failure, but I'm assuming the reason for my failure is this one:
The disk has a non-standard Boot Camp partition setup, in which further partitioning was performed after running Boot Camp Assistant, or the configuration that Boot Camp Assistant created was manually modified.
The cure involves erasing the entire HD and starting from scratch, which in my case would involve backing up both the Mac and Windows sides, setting up Boot Camp again, reinstalling Windows XP and recovering everything from backups on both sides. I would rather not have Mountain Lion than go through all that, and I think it's unfair for Apple to expect me to.
Because I don't recall doing anything off-piste when I set up Boot Camp in the first place (for a start, I'm not clever enough), I consider this episode an inadequacy in the Mountain Lion installer. As I won't be using the download, is it possible to get my money back? -
Every time I try to install Adobe Reader, I get error message "object already installed". Tried all the fixes and suggestions. I need help.
If you haved tried all the fixes and suggestions, there is not much to add. Just in case: did you really try using this tool http://labs.adobe.com/downloads/acrobatcleaner.html to first eliminate all traces of Reader, and then use the full offline installer from http://get.adobe.com/reader/enterprise/?
-
I can't install itunes for windows get error message 5
i can't install itunes for windows get error message 5
I've been having the same issues for the past year and a half. I've spent 6-8months trying to figure it out. Went to various Itunes stores with pictures on my Iphone per each step so I could relay all information that I'd come across and the personnel were less than helpful, after conversations that would sometimes last an hour between myself, employees and managers they always came back to "simply uninstall then reinstall" when I told them for the thousanth time that I've done that multiple times and my errors are happening while trying to reinstall it they act stumped and say "well then I'm not sure, I'll give you a call if I figure it out" and disappear. I've been very disatisfied at the lack of support from Apple and if Android to piece together a reletively reliable phone I'd switch to them in a heartbeat. I'll follow this question incase someone can answer this, but I don't have much faith.
BTW, wifey has Windows 7 running on the laptop and my phone syncs just fine to that and no trouble with itunes, just mine (desktop).
Maybe you are looking for
-
HT4623 Update ios not working. Please help
I have updated iTunes, My iPhone 4 is on ios 4.3. Nothing else has worked to update ios. So I manually downloaded ios 5. When I held shift on update and selected the ios 5 it worked.Now that I have the update it gets stuck on "preparing software" and
-
23" cinema (clear) have an IPS panel?
My aging 23" cinema display (purchased in 2000, if I recall) is having brightness problems and I'm looking to replace it and wondering if I'll be happy with an inexpensive monitor. The 23" cinema has an IPS panel in it, right? A newer inexpensive mon
-
KKBC_ORD report - filtering by Cost Centre
Hi, I was trying to filter KKBC_ORD report for Confirmation Transactions to show only a specified cost centre. I set up a filter on cost centre column, but when I specify cost centre and confirm this filtering, it shows no data even though this cost
-
I want to stop my mini ipad screen from rotating. I followed instructions for accessing the multitasking bar but when I swiped that nothing happend. I also tried the side button but that didnt work either Help?
-
Installation of Desktop Manager 5.0.1 B73 fails
Hi There, I have serious problems with installing the following Software on a Windows XP machine. Software Name: Desktop Manager 5.0.1 B73 Multilanguage - With Media Manager File Name: 501_b073_multilanguage.exe After the decompression of the Files