Trying to install Photoshop Element 12 and system is unable to validate serial number provided

System generates a message saying it can't validate the serial number provided and tells me to contact customer service but can't find a phone number for Adobe. Can anyone help me on this?
Thanks,

Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?step=PRE
But first... do you have a serial number, or a redemption code?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?

My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?

There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app.

Trying to install Photoshop Elements 13 - I'm getting an "Exit: 34 code" failure. Adobe Tech support promised 2 weeks ago to research and resolve; nothing done.

Trying to install Photoshop Elements 13 - I'm getting an "Exit: 34 code" failure. Adobe Tech support promised 2 weeks ago to research and resolve; nothing done.

Jive is the forum hosting provider which Adobe uses. If you are receiving e-mail updates about Jive then it is likely due to the forum notifications.
Steve Miller I am so sorry I see that you updated case 186454198 on 3/20/15 but you have not received a response since then. I have asked that a member of our support team contact you directly at the phone number we have on file. Please feel free to update this discussion if you continue to experience difficulties.
I would recommend reviewing the installation log files for the update you are trying to apply to determine the cause of the error. You can find details on how to locate and interpret the installation log files at https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.htm l. You are welcome to update this discussion with any errors which you are able to locate.

Im trying to install Photoshop Elements premier 12 on my new Mac with the latest update and i keep getting the same failed to initialise message.

Im trying to install Photoshop Elements premier 12 on my new Mac with the latest update and i keep getting the same failed to initialise message. I was able to register the key code at first but now im not able to either open the program or reinstall it.

What is "Photoshop Elements Premier 12"? Do you mean Photoshop Elements or Premiere Elements? Were your files copied over from a previous mac that had PSE installed on it?

Trying to install photoshop elements 11 and keep getting the same error message: "The installation process encountered an error while installing shared technologies."

Trying to install photoshop elements 11 and keep getting the same error message: "The installation process encountered an error while installing shared technologies."

Medops20 please see Install rollback and Shared Technologies | Windows for information on how to resolve the current error.

I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

Designerdan21 are you still facing difficulties utilizing your serial number for Photoshop Elements 12? If so then please contact our support team at Adobe - Contact Support – Download and Installation. I would also recommend reviewing Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

Need help installing Photoshop Elements and Premiere Elements on MacBook Pro.

I'm trying to reinstall Photoshop Elements and Premiere Elements on my MacBook Pro. The disc is appearing on my desktop, but when I go to use the installation system, it's telling me the program is not supported. Here is what I'm seeing when I open the disc:
Any help is greatly appreciated! Thanks!

Which version of mac os x are you using?
That looks like the install files for a windows operating system.
You would need the photoshop elements 6 disk for a mac operating system.

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to u

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

You are allowed to have two activated installations. If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?). Talk to Adobe support thru chat. They might be able to resolve this with you:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR

I'm trying to install Photoshop Elements 11

I'm trying to install photoshop elements 11 and when I go to enter the serial numbers, the alphabetical letters wont enter...only the numerals...what's up?

You didn't read the isntructions in teh package, that's up.
Serial number retrieval process FAQ | Point-of-sale activation products
Mylenium

"Shared Resources error" when trying to install Photoshop Elements 11

I keep getting installation error "Shared Resources error" when trying to install Photoshop Elements 11 (Windows 7). Any advice will be appreciated..

Welcome to the forum, Ted,
Here's an older "Shared Technologies" thread: http://forums.adobe.com/message/3155897#3155897
But, I am not sure that we were ever able to help the OP, and they never reported back with the responses from Adobe. Still, might be a tip that is useful.
Good luck,
Hunt
[Edit] I mis-spoke. The OP and another user with the same error WERE helped. What I saw initially was yet another poster, who was going to contact Adobe, but never came back to the thread. In the case of the OP and another users, the issue was caused by having Adobe Bridge, included with other Adobe programs, like Photoshop and Premiere Pro, running. When they killed that, the installation went well.
Message was edited by: Bill Hunt

I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id

how cab I find my registration id... I have the cd and the booklet, but not the original case... is it viewable in the old machine?

Jeff, Thanks for the reply. I don't have proof of purchase.. all I kept was the two cd's and the instruction book.I bought it in June of 2008, and don't think I have bank records that far back.I was hoping I could get the information from my installed copy.. there a long number on the bottom rightwhen I open it, but that didn't work and a number etched on the back of the cd... but it too didn't work....
Date: Tue, 29 Nov 2011 17:55:13 -0700
From: [email protected]
To: [email protected]
Subject: I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id
    Re: I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
It is not viewable on your old computer. We may be able to get you a replacement serial number. Do you still have your proof of purchase for Photoshop Elements 5?
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Trying to install Photoshop Elements v6 on my Mac from original DVD.

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I really need help with this!

you can try using time machine and you can check other users experience using your os and pse 6, http://roaringapps.com/apps:table

Trying to install Photoshop Elements 12.

I am trying to install Photoshop Elements 12. I have received an error message which indicates Shared Technologies failed to install. How do I correct the error and successfully install the program?

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Trying to install Photoshop Element 12 and system is unable to validate serial number provided

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