Trying to install Photoshop Elements 12 onto my Mac running Yosemite.
When trying to install Elements 12 on my Mac, Iget the error "Installer failed to initialize". What do I do to get this back on my computer? I have had it on here for months, had issues with Yosemite, uninstalled and now can't get reinstalled.
Yes, I ran the uninstaller.
After an hour of googling, I found the fix. I had to update my Adobe Application Manager and was then able to install.
Similar Messages
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I'm trying to install Photoshop Elements 10 onto Windows XP sp 3. I'm getting error 1335
Hi,
I'm trying to install Photoshop Elements 10 onto a Windows XP sp3 PC. The installer is giving me an error with data13.cab
Have error checked the hard drive
Have defragged the hard drive
Have tried install from internal DVD drive
Have tried install from network copy of the install DVD (made from a different DVD drive)
Have tried install logged into Windows as a brand new user account.
Installer can't get Element_StarFrameCircle.psd, although windows seems happy enough with the cab file.
Have downloaded trial version from Adobe website but that wouldn't run either (exe file is corrupt, but this is mentioned as a possibility on the web site)
Any ideas?
Thanks,
StuartStuard_Hubbard I would recommend following the steps listed in Error 1311, 1335, or 2350 "Source file not found...data1.cab" when installing Adobe products | Windows. The error is indicating there is either a problem with your installation media or the Windows Installer Service installed on your computer. Please feel free to respond to this thread if you have any questions about the steps listed within the document.
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Im trying to install Photoshop Elements premier 12 on my new Mac with the latest update and i keep getting the same failed to initialise message. I was able to register the key code at first but now im not able to either open the program or reinstall it.
What is "Photoshop Elements Premier 12"? Do you mean Photoshop Elements or Premiere Elements? Were your files copied over from a previous mac that had PSE installed on it?
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Trying to install Photoshop Elements v6 on my Mac from original DVD.
Trying to install Photoshop Elements v6 on my Mac from original DVD. Error message "Set up error Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance" I had inadvertantly binned the original copy of PSE 6. I have tried to remove the various 'bits and pieces' of PSE 6 but still get error message. Can I reinstall from a Time Machine Backup?
I really need help with this!you can try using time machine and you can check other users experience using your os and pse 6, http://roaringapps.com/apps:table
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I have just downloaded a trial version of Photoshop Elements onto my Mac Book Pro (10.9.4). The installation to my hard drive went fine so I attempted to use Elements on an existing Photoshop file. I did not see the Elements option in my filter menu and am uncertain as to how to "add" the Elemnts to my existing filter choices. Please advise.
I'm sorry but it's very hard to understand what you mean. What filter menu? In which program? Do you mean you're trying to use PSE as an external editor with some other asset management program? Which one?
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I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?
You are allowed to have two activated installations. If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?). Talk to Adobe support thru chat. They might be able to resolve this with you:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear
You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.
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I have just installed Photoshop Elements for a MAC. MY photos were in iPhoto, I have 47,000 pictures and my drive on my Mac laptop is not large enough. I store my photos in iPhoto on an external drive. Can I store all my photos on an external drive when using Photoshop Elements? If so, in what format should they be stored in? I do I move them from iPhoto to the new storage location? How do I call them up in organizer? And how do I call them up to Edit? I do not want to store any pictures on my Apple Mac laptop. I want to store pictures on several external devices.
Yes you can store images on an external hard dive and have them referenced in Organizer. It’s best to export copies to separate folders/subfolders and that will ensure iPhoto does not get corrupted.
Alternatively you could continue to use iPhoto with the Elements Editor set up in the iPhoto prefs as your external editing app. Then there is no need to use Organizer and no need to duplicate your images.
You can then call up photos directly from iPhoto as normal with the additional option e.g.
Double-click on a thumbnail to edit in iPhoto editor.
Control (right) - click on a thumbnail to edit in the elements app.
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-iphoto-mac-os.html -
My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?
There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app. -
Trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?
trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?
Elements 13. Can I update my OS?
Sent from my iPhone -
I'm trying to install Photoshop Elements 11
I'm trying to install photoshop elements 11 and when I go to enter the serial numbers, the alphabetical letters wont enter...only the numerals...what's up?
You didn't read the isntructions in teh package, that's up.
Serial number retrieval process FAQ | Point-of-sale activation products
Mylenium -
Trying to install Photoshop Elements 13 - I'm getting an "Exit: 34 code" failure. Adobe Tech support promised 2 weeks ago to research and resolve; nothing done.
Jive is the forum hosting provider which Adobe uses. If you are receiving e-mail updates about Jive then it is likely due to the forum notifications.
Steve Miller I am so sorry I see that you updated case 186454198 on 3/20/15 but you have not received a response since then. I have asked that a member of our support team contact you directly at the phone number we have on file. Please feel free to update this discussion if you continue to experience difficulties.
I would recommend reviewing the installation log files for the update you are trying to apply to determine the cause of the error. You can find details on how to locate and interpret the installation log files at https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.htm l. You are welcome to update this discussion with any errors which you are able to locate. -
"Shared Resources error" when trying to install Photoshop Elements 11
I keep getting installation error "Shared Resources error" when trying to install Photoshop Elements 11 (Windows 7). Any advice will be appreciated..
Welcome to the forum, Ted,
Here's an older "Shared Technologies" thread: http://forums.adobe.com/message/3155897#3155897
But, I am not sure that we were ever able to help the OP, and they never reported back with the responses from Adobe. Still, might be a tip that is useful.
Good luck,
Hunt
[Edit] I mis-spoke. The OP and another user with the same error WERE helped. What I saw initially was yet another poster, who was going to contact Adobe, but never came back to the thread. In the case of the OP and another users, the issue was caused by having Adobe Bridge, included with other Adobe programs, like Photoshop and Premiere Pro, running. When they killed that, the installation went well.
Message was edited by: Bill Hunt -
I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id
how cab I find my registration id... I have the cd and the booklet, but not the original case... is it viewable in the old machine?
Jeff, Thanks for the reply. I don't have proof of purchase.. all I kept was the two cd's and the instruction book.I bought it in June of 2008, and don't think I have bank records that far back.I was hoping I could get the information from my installed copy.. there a long number on the bottom rightwhen I open it, but that didn't work and a number etched on the back of the cd... but it too didn't work....
Date: Tue, 29 Nov 2011 17:55:13 -0700
From: [email protected]
To: [email protected]
Subject: I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id
Re: I have a new computer am trying to install photoshop elements 5.0 on the new machine need reg-id
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
It is not viewable on your old computer. We may be able to get you a replacement serial number. Do you still have your proof of purchase for Photoshop Elements 5?
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4053519#4053519
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
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Trying to install photoshop elements 11 and keep getting the same error message: "The installation process encountered an error while installing shared technologies."
Medops20 please see Install rollback and Shared Technologies | Windows for information on how to resolve the current error.
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