Trying to install Photoshop premiere elements 12. Error:1

Trying to install Photoshop Premiere Elements 12. Get the following error.
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 1
http://www.adobe.com/support/
Have tried uninstalling and reinstalling, even tried using Revo-uninstaller to clear away the software to no avail.
Any help?

I don't know what kind of system info you mean? I am new at this. But I have a new computer and tried reinstalling adobe photoshop elements 12 & adobe premiere elements 12 and now both are not working.
The message says Configuration error and the error code is:- Error:1
It worked fine on old PC.
After Clicking ok another message now comes up saying:
A required application library failed to load and the product cannot continue. Please reinstall the application.
Which i have done.

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