Trying to install PSE 11 with download

I am trying to install PSE 11 on iMac. Purchased the download card at Target. Unfortunately, the card with Serial Number got tossed accidently. I have activation # on receipt from store. Any ideas on how to get the serial number from activation receipt?
Thanks for any help!!

If you mean you have a redemption code and you haven't gotten a serial number, see this:
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

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Thanks for the help... Here is what I found on the log.
Hopefully I did this right
Jul 17 09:41:40 -MacBook-Pro Software Update[2187]: JS: 10.7.4
Jul 17 09:41:41 -MacBook-Pro diskmanagementd[2200]: DM ->T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: inHostDiskUDS=0x106508c20=disk0s2=Macintosh HD inWhatStr=RecoveryInfoBaseSystemVersion
Jul 17 09:41:42 -MacBook-Pro diskmanagementd[2200]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did get booterRecoveryUDS=0x106508ae0=disk0s3=Recovery HD
Jul 17 09:41:44 -MacBook-Pro diskmanagementd[2200]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did mount nobrowse; MP=/Volumes/Recovery HD OMS=0x7fd730d13a50
Jul 17 09:41:44 -MacBook-Pro diskmanagementd[2200]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: getting dict from file=/Volumes/Recovery HD/com.apple.recovery.boot/SystemVersion.plist
Jul 17 09:41:44 -MacBook-Pro diskmanagementd[2200]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: got dict (or NULL=will return err): oooInfoDict=0x7fd732203960
Jul 17 09:41:46 -MacBook-Pro diskmanagementd[2200]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did if-needed-best-effort unmount
Jul 17 09:41:46 -MacBook-Pro diskmanagementd[2200]: DM <-T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: retErr=0 outInfoDict={
              ProductBuildVersion = 11C2002;
              ProductCopyright = "1983-2011 Apple Inc.";
              ProductName = "Mac OS X";
              ProductUserVisibleVersion = "10.7.2";
              ProductVersion = "10.7.2";
Jul 17 09:41:52 -MacBook-Pro Software Update[2187]: JS: 10.7.4
Jul 17 09:41:57 -MacBook-Pro Software Update[2187]: JS: model = MacBookPro8,1
Jul 17 09:41:57 -MacBook-Pro Software Update[2187]: JS: 10.7.4
Jul 17 09:42:02: --- last message repeated 4 times ---
Jul 17 09:42:02 -MacBook-Pro Software Update[2196]: Acquired Lock: 501, 2187, 0
Jul 17 09:42:02 -MacBook-Pro Software Update[2196]: Releasing Lock: 501, 2187, 0
Jul 17 09:42:09 -MacBook-Pro Software Update[2187]: Calculated need 2282.313 MB; 573165.167 MB free; 583126.685 MB available with MTM reclaim
Jul 17 09:42:12 -MacBook-Pro Software Update[2196]: Acquired Lock: 501, 2187, 0
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_ImageEnhancement. (return value 3)
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_CHorsePI. (return value 3)
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_Inkjet3. (return value 3)
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:24 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_Cmd2HP. (return value 3)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_DMF. (return value 3)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_PDE. (return value 3)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_Scan. (return value 3)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_CHorsePDM. (return value 2)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_Chuckwalla. (return value 3)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_CHorsePIL. (return value 3)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_Fax2. (return value 3)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_Scan3. (return value 2)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_CHorse. (return value 3)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_SmartX. (return value 2)
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Officejet Pro 8600
Jul 17 09:47:25 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for HP_Pdf2Pdf1. (return value 3)
Jul 17 09:47:27 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-5890CN
Jul 17 09:47:27 -MacBook-Pro Software Update[2187]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-5895CW
Jul 17 09:47:27 -MacBook-Pro Software Update[2187]: JS: Printing drivers update available for Brother_Common. (return value 2)
Jul 17 09:47:28 -MacBook-Pro installd[2192]: PackageKit: ----- Begin install -----
Jul 17 09:47:28 -MacBook-Pro installd[2192]: PackageKit: request=PKInstallRequest <29 packages, destination=/>
Jul 17 09:47:28 -MacBook-Pro installd[2192]: PackageKit: packages=(
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_CHorse.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_CHorsePDM.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_CHorsePI.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_CHorsePIL.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_CHorsePSF.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_Chuckwalla.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_Cmd2HP.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_DMF.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_Fax2.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_ImageEnhancement.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_Inkjet3.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_PDE.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_Pdf2Pdf1.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_Scan.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_Scan3.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/HP_SmartX.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3000/MakeQueuesScript.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3895/Brother_Common.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3895/Brother_ICA.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3895/Brother_Inkjet08Common.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3895/Brother_Utility.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-3895/MakeQueuesScript.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/041-6197/RAWCameraUpdate3.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/AppleMobileDeviceSupport.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesX.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/CoreFP.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/CoreFP1.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesAccess.pkg>",
              "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesLibrary.pkg>"
Jul 17 09:47:30 -MacBook-Pro installd[2192]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.Brother_Common (prefix path=/)
Jul 17 09:47:30 -MacBook-Pro installd[2192]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.Brother_ICA (prefix path=/)
Jul 17 09:47:30 -MacBook-Pro installd[2192]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.Brother_Inkjet08Common (prefix path=/)
Jul 17 09:47:30 -MacBook-Pro installd[2192]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.Brother_Utility (prefix path=/)
Jul 17 09:47:30 -MacBook-Pro installd[2192]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.RAWCameraUpdate3 (prefix path=/)
Jul 17 09:47:30 -MacBook-Pro installd[2192]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.AppleMobileDeviceSupport (prefix path=/)
Jul 17 09:47:30 -MacBook-Pro installd[2192]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.iTunesX (prefix path=/)
Jul 17 09:47:31 -MacBook-Pro installd[2192]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.CoreFP (prefix path=/)
Jul 17 09:47:31 -MacBook-Pro installd[2192]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.iTunesAccess (prefix path=/)
Jul 17 09:47:31 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_CHorse.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:32 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_CHorsePDM.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:33 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_CHorsePI.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:34 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_CHorsePIL.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:35 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_CHorsePSF.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:36 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_Chuckwalla.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:36 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_Cmd2HP.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:36 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_DMF.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:40 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_Fax2.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:41 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_ImageEnhancement.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:41 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_Inkjet3.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:41 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_PDE.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:42 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_Pdf2Pdf1.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:42 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_Scan.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:43 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_Scan3.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:43 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3000/HP_SmartX.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:44 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3895/Brother_Common.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:44 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3895/Brother_ICA.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:44 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3895/Brother_Inkjet08Common.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:45 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-3895/Brother_Utility.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:45 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/041-6197/RAWCameraUpdate3.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:46 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/AppleMobileDeviceSupport.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:49 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesX.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:57 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/CoreFP.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:57 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/CoreFP1.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:58 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesAccess.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:58 -MacBook-Pro installd[2192]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesLibrary.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 17 09:47:58 -MacBook-Pro installd[2192]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Jul 17 09:48:08 -MacBook-Pro installd[2192]: update_dyld_shared_cache[2320] updating i386 cache because dylib at /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera has changed
Jul 17 09:48:23 -MacBook-Pro installd[2192]: update_dyld_shared_cache[2320] updating x86_64 cache because dylib at /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera has changed
Jul 17 09:48:35 -MacBook-Pro installd[2192]: PackageKit: xpchelper --rebuild-cache --overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Jul 17 09:48:39 -MacBook-Pro installd[2192]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Z6vqHH/Scripts/com.apple.pkg.HP_CHorse.vgDS4q
Jul 17 09:48:50 -MacBook-Pro installd[2192]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “HP_CHorse.pkg”." UserInfo=0x7f86d620b050 {NSFilePath=./preinstall, NSURL=file://localhost/Library/Updates/041-3000/HP_CHorse.pkg, PKInstallPackageIdentifier=com.apple.pkg.HP_CHorse, NSLocalizedDescription=An error occurred while running scripts from the package “HP_CHorse.pkg”.} {
              NSFilePath = "./preinstall";
              NSLocalizedDescription = "An error occurred while running scripts from the package \U201cHP_CHorse.pkg\U201d.";
              NSURL = "file://localhost/Library/Updates/041-3000/HP_CHorse.pkg";
              PKInstallPackageIdentifier = "com.apple.pkg.HP_CHorse";
Jul 17 09:48:51 -MacBook-Pro Software Update[2196]: Releasing Lock: 501, 2187, 0
Jul 17 09:48:51 -MacBook-Pro Software Update[2187]: Error: An error occurred while running scripts from the package “HP_CHorse.pkg”. (PKInstallErrorDomain code 112)

Exit Code 7 Error trying to install PSE 9; nothing has worked

Hello, I recently bought PSE 9 and have been trying to install it. However, every time I try, it loads to about 35% then ejects the disc and displays an "Exit Code 7" message with several warnings and whatnot. I tried to install five times; I've looked on this forum and the Adobe website. Ran in Safe Boot mode, reinstalled AIR, scrubbed the computer of any possible Adobe files even though nothing has been downloaded on it...finally I called customer service and waited on hold for one and a half hours, only to be told to copy the files to the desktop and try to install from there. They seemed fairly sure this would work. However, one particular file couldn't copy because the material wasn't "readable" or something. I tried anyways to no avail. I am at a loss of what to do, and I need this uploaded because I have a time sensitive product. Any help or suggestions would be greatly appreciated! I'm running on a Mac 10.6.6. I'm pretty sure it meets all the requirements, the computer is only a month old. Thanks!

Hi,
Can you please share the log file at some file hosting website? i will download it from there and have a look:
/Library/Logs/Installers/Adobe/Adobe Photoshop Elements 9 9.0 <Date>.log.gz
Regards,
Ankush

Is it possible to install PSE 11 with an external DVD drive

I just got a new laptop. It doesn't have an internal DVD drive... so i have an external.. i tried to install PSE11 from it, but it just reads it... I don't want to upgrade to 12... i like the 11 and want to wait another year until PSE 13.. Am i just screwed? Thanks.

aunty smack wrote:
i tried to install PSE11 from it, but it just reads it.
Sorry, but I don't understand - if it is reading the disk what is your exact problem?
Another option is to download and install PSE11 from http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l and use the serial number from your boxed product. Follow their 'Very Important Instructions' exactly. Skip a step and you'll likely get an authorization error or download the current version.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Trying to install PSE 11 with download

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