Trying to install quicktime/itunes....cant remove old qt mssg!!

Like the title says, im downloading itunes or even the quicktime update, just as its about to be finished a mssg pops up saying the older version of quicktime cant be removed. Ive tried to remove it through the control panel and in the drop down menu for quicktime itself. Any help would be greatly appreciated!

follow support article 2738 remove all old install files with VB script tool. However, after seperate installs of Safari, I tunes or Quicktime, run VB script tool 5.6 . Error 2738 does not show up on my PC it simply says location is only a network resourse.

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Unable to install new itunes or remove old itunes program

Short story: I had to move itunes program from computer onto external hard drive. Copied the program from external hard drive to reinstall back onto computer. Now I can't open itunes program, remove it, or install a new version. Is this because it is a copy and not the original program file? I no longer have the original file. What can I do?

I attempted to install the latest iTunes after downloading it a few nights ago, as it was apparently required if I wanted to download movies. I got "Error code 2738" continuously.
there are a number of troubleshooting suggestions for the 2738 in this thread:
http://discussions.apple.com/message.jspa?messageID=3097953#3097953

Unable to Install new iTunes - Already Removed Old iTunes

Hello,
I attempted to install the latest iTunes after downloading it a few nights ago, as it was apparently required if I wanted to download movies. I got "Error code 2738" continuously.
I removed the old iTunes and made sure that nothing else related to it was running. I also removed the old QuickTime.
Now, in attempting to install iTunes OR QuickTime, I still get error code 2738. I now have no way to access my iPod or to download new music, as I now have no iTunes or Quicktime. Please help!
Thanks!
KF

I attempted to install the latest iTunes after downloading it a few nights ago, as it was apparently required if I wanted to download movies. I got "Error code 2738" continuously.
there are a number of troubleshooting suggestions for the 2738 in this thread:
http://discussions.apple.com/message.jspa?messageID=3097953#3097953

Unable to install Quicktime/Itunes

I have been trying to install Quicktime/Itunes with no success. The error message which keeps repeating as follows: Error 1316.A network error occured while attempting to read from the file C:\WINDOWS\Installer\QuickTime.msi.
Please can someone help?
Many thanks,
Paul H.

I am having the same problem also. Everytime there is an update. I try it install it and end up getting the same message. I even tried coming to the website and downloading it from there but have been unsuccessful at that too.

Cannot install new version of itunes, cannot remove old version

cannot install new version of itunes, cannot remove old version

http://support.apple.com/kb/ht1925
See this for your query.

Having a problem installing Quicktime/itunes software can't control where it's going to download

so i'm trying to load quicktime/itunes software on my Win7 laptop. had it on the same laptop but with vista. i can not control where the software is being downloaded too. Trying to send to my external drive labeled originally F: somehow it got changed to I:. The package doesn't recognize the label F: and says there's not enough space. I have 410gbs free! The package doesn't give me the option to change where i want to send it. Can't DL bonjour for the same reason. Safari 5 wasn't a problem. So what's the verdict, y'all? I can't update my itouch, which i'm sure sorely needs it.
Thanks in advance
Nagoosh

ok so after days of trying I finally got it to work...
here's what I did.
1. Uninstall old versions of iTunes. Reboot.
2. Uninstall old versions of Quicktime. Reboot.
3. go in and remove any left over traces of QT or iTunes from hard drive
4. Remove temp files related to itunes or quicktime. Reboot.
5. Uninstall audio driver for audigy 2 (WDM)
6. Install new version of iTunes
7. reinstall drivers for audio
8. reboot
9. check audio drivers (for some reasons even though I reinstalled it didn't come back as the right one after the restart and was listed as disabled) update the driver.
10. Reboot again
11. now things should work again.
2 quick notes... Make sure to save a backup copy of your itunes library.itl and your itunes music library.xml so you can system restore back and have the old version work, just in case.
now I Can't be sure... but I assume something like step 9 was happening and not showing up that way in my drivers... although that doesn't explain why uninstalling and fresh installing after installation didn't fix it earlier. but it works now and I'm thrilled.

Error message when installing quicktime/itunes

PLease help! I continue to get this error message when trying to install quicktime HKEY_LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Quicktim e.
What should I do? In lamens terms please, not very computer literate.

an error message appears saying that a program required for the installation is missing
In the course of your troubleshooting to date, have you tried the following user tip with that one?
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I receive the following error message when trying to install QuickTime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."

I recieve the following error message when trying to install Quicktime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory." I just trying to get the latest version of iTunes. Thanks

"Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Error message I receive when trying to install Quicktime 7.3...

I keep receiving this error message when trying to install Quicktime 7.3. I have removed anything Apple or QuickTime from Add/Remove, but at the end of the installation I keep getting this error mesage:
"The older version of QuickTime could not be removed. Contact your technical support group".
I have no clue what to do to resolve the issue and the software is paid for and has been useless for months due to this error. I'm completely out of ideas. Can someone please help me? I have called tech support but after about 7 hours of help and escalations and everything elser, Apple can't even fix it. The unit is clean, COMPLETELY!
Thank you in advance for any help I am given.
Cheers

+BTW, while on the phone with tech support, I used the MS tool "Windows Install Cleanup", which I'm sure deals with the MSI stuff.+
Yeah, that's usually most helpful (immediately) when you get your message in conjunction with a missing QuickTime.msi message. The "standalone" version of your message tends to be a bit trickier to deal with.
Lets head back into Windows CleanUp one more time, to check on a possibility.
Launch CleanUp ("Start > All Programs > Windows Install Clean Up"). Are there any mysterious blank lines (or lines containing just a version number, but not mentioning a name of any program) showing up in the list of programs in CleanUp?

HT1349 I tried to install an itunes update yesterday on my Dell Laptop. I kept getting an error message. Now it says I need to reinstall itunes on my computer. Will I lose all of my music and how do I go about doing this?

I tried to install an itunes update yesterday on my Dell Laptop. I kept getting an error message. Now I cannot access itunes and it says I need to reinstall itunes. Will I lose all of my music?

Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins.

Error about HKEY_LOCAL_MACHINE when trying to install QuickTime 7.2

This is the error I receive when trying to install Quicktime: "Could not open key: HKEYLOCALMACHINE|Software|Classes|QuickTimePlayerLib.QuickTimePlayerApp|CLSID. Verify that you have access to that key."
I have manually edited the Regedit permissions to include all, restarted the computer, and tried again... get the same Error message. I have also uninstalled both iTunes and QuickTime first, and used a Windows Cleanup utility.
Thanks, Merber

If you go to Start>Settings>Control Panel and open the User Accounts control panel. Does the account name that is being used to log onto the computer, appear in there as a Computer administrator? Also if you right click on CLSID go to Permissions>Advanced>Owner, is this account name showing up in there?

Error Message whilst trying to install Quicktime

Can anybody help me with the following message which I keep getting whilst trying to install Quicktime via ITUNES :
Could not open key HKEY_LOCALMACHIN\Software\Classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID
I know this has something to do with the admin settings on the pc but I've tried to change them but without any luck.
Any help appreciated

"Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

HT1349 Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."

Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
Ron

See Troubleshooting issues with iTunes for Windows updates.
tt2

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes:Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufac

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

I tried to install latest iTunes version. However I am getting error message that "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services".

I have Windows XP system. I tried to install latest iTunes version. However I am getting error message that "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services". I have all the previlages on my laptop. Please help.

Solving MSVCR80 issue and Windows iTunes install issues.

Trying to install quicktime/itunes....cant remove old qt mssg!!

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