Trying to Install Quicktime

Very frustrating. I purchased QuickTime 7 Pro for Windows. I've downloaded the required Quicktime update from the Apple website (free download). My computer tells me that it's successfully installed. It doesn't show up as QuickTime 7 in the Control Panel. It only shows Quicktime Player. I can't get to a registration page to to register Quicktime 7 Pro. What am I doing wrong? Thanks.

I can't bring up the Quicktime Settings page to register my QuickTime 7 Pro. When I open Quicktime Player, I get 'Apple Quick Time' with photos and sections for I Tunes Top Songs, Hot Picks, I Tunes Shows, etc. Checking the suggestions through Apple, QuickTime Player appears to be properly installed. It doesn't say QuickTime 7 as indicated as necessary for downloading QuickTime 7 Pro. Help.

Similar Messages

  • I receive the following error message when trying to install QuickTime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."

    I recieve the following error message when trying to install Quicktime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."  I just trying to get the latest version of iTunes.  Thanks

    "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • Error message I receive when trying to install Quicktime 7.3...

    I keep receiving this error message when trying to install Quicktime 7.3. I have removed anything Apple or QuickTime from Add/Remove, but at the end of the installation I keep getting this error mesage:
    "The older version of QuickTime could not be removed. Contact your technical support group".
    I have no clue what to do to resolve the issue and the software is paid for and has been useless for months due to this error. I'm completely out of ideas. Can someone please help me? I have called tech support but after about 7 hours of help and escalations and everything elser, Apple can't even fix it. The unit is clean, COMPLETELY!
    Thank you in advance for any help I am given.
    Cheers

    +BTW, while on the phone with tech support, I used the MS tool "Windows Install Cleanup", which I'm sure deals with the MSI stuff.+
    Yeah, that's usually most helpful (immediately) when you get your message in conjunction with a missing QuickTime.msi message. The "standalone" version of your message tends to be a bit trickier to deal with.
    Lets head back into Windows CleanUp one more time, to check on a possibility.
    Launch CleanUp ("Start > All Programs > Windows Install Clean Up"). Are there any mysterious blank lines (or lines containing just a version number, but not mentioning a name of any program) showing up in the list of programs in CleanUp?

  • Error about HKEY_LOCAL_MACHINE when trying to install QuickTime 7.2

    This is the error I receive when trying to install Quicktime: "Could not open key: HKEYLOCALMACHINE|Software|Classes|QuickTimePlayerLib.QuickTimePlayerApp|CLSID. Verify that you have access to that key."
    I have manually edited the Regedit permissions to include all, restarted the computer, and tried again... get the same Error message. I have also uninstalled both iTunes and QuickTime first, and used a Windows Cleanup utility.
    Thanks, Merber

    If you go to Start>Settings>Control Panel and open the User Accounts control panel. Does the account name that is being used to log onto the computer, appear in there as a Computer administrator? Also if you right click on CLSID go to Permissions>Advanced>Owner, is this account name showing up in there?

  • Help! Bought a used iMac (2008) and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot.  How do I retrieve or reset the password?

    Can anyone help...
    I just bought a used iMac (2008) from an ebay seller and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot. 
    How do I retrieve or reset the password?
    It came with the upgrade of Mountain Lion but I cannot find quicktime in the applications.  When I try to install anything this Installer Password thing comes up... so I'm stuck.

    ShirlFromNC
    I think you're slightly misunderstanding something, so maybe I'll try to chime in, even though everyone has said it in various ways.
    Before OSX 10.7 (aka Lion) came out, the upgrades to OSX belonged to the Mac and not the user. Probably there was a technical legality in the user agreement that you couldn't do that, but everyone did. I could sell a Mac with Snow Leopard (or anything before that) by just erasing the hard drive, and reinstalling OSX. Then ship it to the buyer. Now, I was pretty honest as a seller, and including not only the original installation discs but also any upgrade. I would only sell a Mac if I was replacing it, so I always was getting the brand new version.
    With OSX 10.7, upgrading was done online, with no disks. So the upgrades were tied to an Apple ID rather than the machine. Recently, I sold a MacBook Pro (to upgrade to a 27" iMac), which came with Lion. I had promised the buyer that it would come with Mountain Lion, but I didn't know that the upgrade was tied to my Apple ID. I made good with the buyer by sending along a $20 Apple App Store card so that she could upgrade to Lion.
    So what everyone is saying here is that you need the original Installation discs or Snow Leopard disk to reinstall and wipe out the Mountain Lion that is on your Mac. It doesn't belong to you, it belongs to the seller, and without his Apple ID and password, you cannot use it. Once you do a reinstall of Snow Leopard, then you can upgrade to Lion and then to Mountain Lion. I do not believe you can upgrade directly to Mountain Lion from Snow Leopard, but I'm not sure.
    If the seller claimed that you were getting Mountain Lion, then he was lying to you (or being more civil, maybe he just didn't know like I did). If you bought the used machine from Amazon Sellers or from eBay, then you have recourse through the feedback system or through PayPal. If you bought it any other way, you're on your own.

  • I had quicktime pro, I upgraded to snow leapoard and installed iLife and lost quicktime pro. How do I get it back.  I tried re installing quicktime but it will not let me??

    I had quicktime pro, I upgraded to snow leapoard and installed iLife and lost quicktime pro. How do I get it back.  I tried re installing quicktime but it will not let me??

    Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded:
    http://support.apple.com/kb/dl923
    Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link  even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
    (Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)

  • Error Message whilst trying to install Quicktime

    Can anybody help me with the following message which I keep getting whilst trying to install Quicktime via ITUNES :
    Could not open key HKEY_LOCALMACHIN\Software\Classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID
    I know this has something to do with the admin settings on the pc but I've tried to change them but without any luck.
    Any help appreciated

    "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • Error message when trying to install Quicktime 7.2

    When I try to install Quicktime 7.2 on my MacBook Pro, I get a message saying that there was an error and I need to try again. When I have tried via Software Update, it says it has moved the download to the trash. I am running OS 10.4.10. If it is an additional clue, I also tried downloading and installing Onyx and ran into a similar problem.
    Does anyone have any idea what might be causing this?

    Welcome to the Apple Support Communities
    You are trying to update to OS X 10.8.2 using the conventional update package for other Macs.
    You have a Mid 2012 MacBook Pro, and it needs a special 10.8.2 version. To install it, open  > Software Update and install all the available updates

  • A extremely weird and crazy problems trying to install Quicktime

    For the last couple of hours I've tried every angle to try to fix this problem. Now the crazyiest part of this is not only can I not install Quicktime but I can't even download a file that has "quicktime" in the name. If I try to download any version of Quicktime that has "Quicktime"(all of them) in the name, it finishes and I try to open it, and I get a msg "(filename) doesn't exist. It may have been renamed, moved or deleted...". So the only way I can download the installers is if I change the name to something random, I get the error msg even if I rename the file "QU".
    The main issue is when I try to install Quicktime, with Itunes or Standalone I get a runtime error "This application has requested to terminate in a ununsual way" I have searched the forum and have tried every fix, from Regedits to virus scans you name it. I went to oldversions.com and I couldn't even download version 3.
    The other crazy part is that after i get the runtime error message and hit "ok" Quicktime completely disappears from my computer. On some of the older versions I don't get a error msg, it installs, I hit "finish" then I try to go where I installed it to and every single time it disappears, i've tried to install it on the Desktop, external harddrives, etc. but its never their. I'm usually able to fix problems like this but this one is just unbelievable so I more then appeciate any help I can get with this, thanks.

    Pasucal:
    The behavior you are seing suggests a virus or system corruption of some kind. The best way to get back up and running may be to perform a repair installation of Windows. There are steps for performing a repair installation of Windows XP on the Microsoft support site here. There are several other sites on the web that have more information about Windows repair installs. Here is one you might want to review.
    Keep in mind that repairing Windows will not remove malicious programs from your computer. After the repair, you will need to update and run a full scan with known-good anti-virus software.

  • Trying to install Quicktime for Windows XP and iTunes...help!

    I am working to set up iTunes and Quicktime on a brand new Dell laptop running Windows xp. I downloaded iTunes, when I try to open it I get a windows error message that it has to close. When I try to open Quicktime, I get an error message that the "plugin did not initialize properly" and "the plugin was found, but an error in the plugin has occured." I have also received the following error message when trying to launch Quicktime from the list of programs installed: "Quicktime failed to initialize error #-2095"
    Thank you for trying to help me..I just want iTunes back!!
    Lynnrose
    Dell Inspiron E1705   Windows XP   brand new

    "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • Error code -3 when trying to install Quicktime 7

    I am trying to install the latest version of quicktime 7, and constantly get an error message, telling me that quicktime hasn't been installed correctly, error code:-3. Now I can't open itunes anymore.
    Please help
    Martin

    hi Rachyl!
    Wait, how did you get iTunes to download without Quicktime? Well, I have seen that happen.
    here's what i think is going on with this one. with a -3 or a -1 the installer bundle (including QT) gets downloaded, but there's an error in the QT part of the install. that occurs after the itunes part of the install has gone through, so you end up with itunes installed but no QT.
    the careful QT standalone install often ends up being "semi-diagnostic". sometimes it's enough to fix the problem on its own. other times, we get an error message indicating what the real underlying problem is with the QT part of the install: 1402, 1606, 1714, 0x80040707 (in these cases usually indicating broken registry installation entries lurking around), or whatnot.
    love, b

  • HT1926 I keep trying to install QuickTime on my Windows 7 PC and after download when I go to install it says it is not a Win32 application??? HELP please.

    I have the same iTunes on my PC and it and my iPad mini are synced. I haven't been able to install Quicktime on my Windows 7 PC because it says it is not a Win32 application???

    That message suggests the installer is getting damaged during the download to your PC.
    Try downloading an installer from the Apple website using a different web browser. If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Trying to install quicktime/itunes....cant remove old qt mssg!!

    Like the title says, im downloading itunes or even the quicktime update, just as its about to be finished a mssg pops up saying the older version of quicktime cant be removed. Ive tried to remove it through the control panel and in the drop down menu for quicktime itself. Any help would be greatly appreciated!

    follow support article 2738 remove all old install files with VB script tool. However, after seperate installs of Safari, I tunes or Quicktime, run VB script tool 5.6 . Error 2738 does not show up on my PC it simply says location is only a network resourse.

  • Trying to Install Quicktime separate from I-Tunes

    Today I did a dumb thing. I was uninstalling some programs that I never use on my computer and uninstalled Quicktime (not realising it was directly connected to ITunes). Now ITunes will not function without it.
    The Error Message I am getting is #2093, but that seems irrelevant - I know what the problem is
    I have been to the Apple Site and there are heaps of options for downloading Quicktime, but they are ALL trying to re-install ITunes simultaneously. I started the process, hoping it would recognize the presence of I-Tunes and bypass that, but once it took me to the licensing agreement for ITunes again, I cancelled the program for fear of losing my current I Tunes.
    Does anyone know if:
    a) can I run this installation and NOT lose my current ITunes set up, music, settings, etc. - or...
    b) how I can download Quicktime on its own without affecting my current ITunes, or...
    c) if I have to reinstall I-Tunes, how can I do this without losing my music.
    Thank you!!

    My experience with upgrading ITunes has been that I can install the new version and it sort of replaces the existing version. I would doubt if completing the installation would give you bad results. It would probably seamlessly write over the ITunes you are using and you'd never notice any difference (it has always ported over my libraries and all my IPod settings etc. without a hitch).

  • Fatal error trying to install Quicktime

    Hello i am having troubles getting my itunes back on after it crashed. now i have a new installation and it wont work because it says it doesnt have quicktime. This is the problem i have quick time and it comes up with a fatal error when i run it, uninstall it, or trying to repair it. i need help. Thank you.

    hi rallard i was tinkering on my cpu and i figured it out. Here are the steps to fixing your Quicktime..
    1) restart your computer
    2) when the computer boots press the f12 key
    3) there will be a few options choose "safe mode" and press enter
    4) now it'll go on to your desktop SAFE MODE IS VERY RISKY it may look like your cpu's graphics have changed but it's not
    5)go to "my computer" and go to "program files"
    6)scroll down to the quicktime folder and delete from your computer that way. (dont forget to empty your recycle bin before you restart)
    7)restart the computer and reinstall Quicktime
    There you have it you fixed quicktime!

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