Trying to install software update, phone stopped responding and gives error code 9

While trying to update software on my iPhone 4, it stopped during installation and gave error code 9, now it says the phone must be restored but will not complete the installation and still gives error code 9, very frustrating.  I tried on 3 different computers, same results.

reset preferences -
after effects:  http://helpx.adobe.com/after-effects/using/preferences.html
flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign:  https://forums.adobe.com/thread/526990
photoshop:  https://forums.adobe.com/thread/375776
if that fails to solve the problem, restart in safe mode and test.  if ae works, you have a conflicting non-essential program.  you can use your activity monitor to find it.
if restarting in safe mode fails, uninstall, clean (Do a clean install) and reinstall ae.

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