Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem.
Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem. This is doing this when installing itunes/quicktime, safari 5, mobileme control panel, and the software update itself. The itunes version is 10.3.1
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
Similar Messages
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Im trying to purchase the new lion software and the app store keeps telling me that the there is an error what do i do?
Install the Mac OS X 10.6.8 Update Combo v1.1
It's ok to do this even if you are already running v10.6.8.
Restart your Mac after the combo is installed.
Try downloading Lion. -
version.
Help! I can't access anything. This all started because I was unable to get my ipod to play via USB in my vehicle.It reccognized it and saw the songs, but wouldn't play.
I need to get my library back!See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
Why won't my iPad mini download music or video's? I click the download button and it will say its downloading. Then once finished it will just disappear? How can I fix this problem?!?!
Are you using the same apple ID and password?
it seems all is in order, but perhaps the password isn't valid.
if the reset didn't work, try signing out of iTunes and App Store, then back in.
have you tried going to App Store - purchased and tapping on the cloud icon for the apps you want? You will still be asked for your password. -
Trying to download the 3.1 update and am getting an error message each time
Hey all!
I've been trying since this morning to download the 3.1 update for my 1st gen. iPod touch. I've been trying to download the update 6x now and now I am frustrated! Each time, it's within the very last seconds of the update that an error message pops up and says " There was a problem downloading the software for the iPod..The network connection timed out." Ugh, I am connected and I have been connected, so what's up with it?
Thanks in advance.Thank you for the quick response Anna. If nothing else,atleast I know I'm not the only one. I just talked to my dad and he said he downloaded his update this morning, just fine. I told him about the network connectivity issue and he said it sounded like Apple had too many people downloading the update at the same time. I certainly hope that's it. Though part of that makes no sense, seeing that the update was released a couple days ago!
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Ibook app no longer works since trying to download the latest update. Just bought a book on Cancer treatments for $10 now l can't finish reading it. What happens now??
Hi, Piafromvic. This forum is about using apple's new iBooks Author software to create books. There's a separate forum for help with the ibooks app for reading books and you might get more answers there:
https://discussions.apple.com/community/app_store/ibooks
Good luck! -
I have hooked it up to iTunes like the tech from AppleCare told me, we backed up the contacts, and tried to restore it to factory settings. It is still doing the "searching...." at the top of the screen. The tech told me to turn it off for an hour and he would call back but he thinks I need to go into an Apple store, and the closest one is an hour away. Not to mention, it is going to be crazy busy with 5 just coming out. If anyone has any information for me, I would really appreciate it, I am frustrated to say the least right now!
Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible. -
I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
I'm trying to install the latest OS update and it is "stuck" - logo and half the bar is displayed
I am trying to install the latest OS update and it is "stuck" - display shows logo and bar half done...
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I have the lastest itunes software but I'm trying to restore a backup onto the new iphone 5s and I get an error message and cannot restore? Any advice
If iTunes is otherwise working properly start with TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, otherwise move on to Troubleshooting issues with iTunes for Windows updates.
tt2 -
Hey, I've tried to install the new iOS 7.1 but it says that the installation cannot be completed and doesn't say why. I have more than 50% battery left but it still doesn't work, help?
It probably means you don't have enough available storage on your phone. It takes space to store the download - THEN unpack it. Best method is to use a computer with iTunes (This allows you to back up on your computer as well).
PLEASE: Do not purchase iCloud storage space - this will not give you more room for the iOS 7.1 installation. -
I just tried to install the new IOS version and now my screen is all black.. since an hour. My power button is broken so i cant reset my phone. When i plugg it in my computer, it makes a sound, but the screen stays black.
WHAT TO DOcarter87 wrote:
so i bought this Iphone 4 thats jail broken,
Return it.
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues
Security vulnerabilities: Jailbreaking your device eliminates security layers designed to protect your personal information and your iOS device. With this security removed from your iOS device, hackers may steal your personal information, damage your device, attack your network, or introduce malware, spyware or viruses.
Inability to apply future software updates: Some unauthorized modifications have caused damage to iOS that is not repairable. This can result in the hacked iPhone, iPad, or iPod touch becoming permanently inoperable when a future Apple-supplied iOS update is installed.
... It is also important to note that unauthorized modification of iOS is a violation of the iOS end-user software license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software. -
I am trying to download Itunes to my new Toshiba computer and it keeps saying Apple Application Support suspended and won't let me "undo" so I say no and it doesn't install....any options or a?
I suspect that you are saying that you can't download/install the latest version of iTunes.
All I can say is try removing and reinstalling the Apple software using the following:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
If you have further problems with installing Itunes I suggest you post in the iTunes forum since you have an iTunes problem, not an iPod problem. Also report the wording of any error messages. What they say is importent on resolving them. -
Since I'd installed the new version of iTunes, iCal and Address book do not sync with my iPhone 3GS through iTunes anymore and I get an error message stating that iTunes can not sync with this iPhone. Was must i do to correct this issue and if i must, how dI reintall iTunes without loosing my content?
P.S. I am able to sync postcasts and music though!http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357 -
I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???
Are you running Leopard on your Mac, Laurie?
If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3
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