Trying to Install the New Itunes

I'm trying to Install the new Itunes cause the old one won't work with my ipod, but eveytime, it finishes, then gives me an error message that says it wasn't able to finish because an apps file or something was not located. Help! I am so frustrated!

No one can help you if you cannot or will not provide specifics of the issue.
TechnicallyLost wrote:
then gives me an error message that says it wasn't able to finish because an apps file or something was not located.
You might as well not even ask for help if that is all the detail you can or will provide... that statement is completely useless.
Would you take your car to a mechanic and simply say "it just doesn't work"? 

Similar Messages

  • I am trying to install the new itunes and I keep getting error messages regarding my Apple Mobile Device....help!

    I am trying to install the new iTunes and I keep geting the error message "Apple Mobile Device" failed to start.  Verify you have sufficient privileges to start system services".  HELP

    Hey schouten53,
    Thanks for the question. I understand you are experiencing issues with the latest iTunes update. Let’s troubleshoot the iTunes installation by completely removing and reinstalling iTunes and all related components (it is important to remove all components in the order listed).
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Additional Information:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks,
    Matt M.

  • Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem.

    Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem. This is doing this when installing itunes/quicktime, safari 5, mobileme control panel, and the software update itself. The itunes version is 10.3.1

    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I tried to install the new iTunes & I get an error message

    I tried to install the new iTunes & i got an error message & i have already deleted all apple related things & reinstalled them. Now a message that says something about verify my apple mobile device keeps coming up & i have no idea how to fix this problem.

    ... not likely to be a LSP thing, then.
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • I tried to install the new itunes but didnt install correctly

    I tried to install the new version of itunes. it didnt download correctly. i uninstalled itunes and tried to download it again but I keep getting a message that the "apple device support " didnt download correctly and keeps showing me "windows error code 1114.

    Many thanks.
    If it's saying it can't find the iTunes.msi or iTunes64.msi, we should try the following procedure.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I'm trying to install the new Itunes but every time it gets to a certain point it says something regarding mobile devices not install correctly and wont let me continue

    Everytime I try to install the new Itunes It fails.  I've tried downloading the set up twice with the same effect.

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I have been trying to install the new iTunes, and i get an error that a program could not be run.

    I have an old version of iTunes and require the new version to connect my IPod. A program can not be run and the installation stops. I have no idea what program or what is required to run it. Please Help.

    That would be my first guess.  You might be trying to install the 32 bit version of the program.
    Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform.

  • Trying to install the new itunes/borjour for windows 64 but neither install

    I downloaded the current version of itunes for windows 64.  I received a message to install Bonjour and did so.
    I have 2 Bonjour items in Programs and tried to uninstall the one dated 2010 but received the message that this program is for 32bit and to go get the download/bonjourforwindows. html, which I did when itunes was downloaded and this version will not 'uninstall'.
    I tried to open the Bonjour Printer Wizard and received a message "Bonjour service is not available".
    Also, itunes is still version 9.1.1.12.
    HELP

    No one can help you if you cannot or will not provide specifics of the issue.
    TechnicallyLost wrote:
    then gives me an error message that says it wasn't able to finish because an apps file or something was not located.
    You might as well not even ask for help if that is all the detail you can or will provide... that statement is completely useless.
    Would you take your car to a mechanic and simply say "it just doesn't work"? 

  • TS3212 I am trying to install the new itunes and receive this error in the middle of the install I am receiving an error.

    The message received is:
    The file does not have a program associated with it or is already installed.  If one is alredy installed create an association in the default programs control panel.
    The member is difxinst64.exe and it's a third party (Gear Data) module.  It was in the correct library that the message was pointing to so I went to the default programs as the message stated.  Unter that there is an option to have an extension associated with a program (ie: doc - Word) but not an exe as all programs are executed.  I then checked the default program and it basically allows a program to take multiple extensions.  Like Notebook uses DOC, TXT, and RTF.
    This would be a whole lot easier if I could cut and paste to show the actual message.
    Anyway, I have been using iTunes for about 2 years on this computer and never had a problem until this new release.  Does anyone have any suggestions?  As I said on my profile I have Windows 7 64 bit system.

    The error message I get is that iTunes is trying to incorrectly open Visual C services.
    Is there somebody at Apple who actually read these things or are we on our own without any iTunes?

  • HT1349 I am having trouble installing the new ITunes on my PC

    I am trying to install the new itunes app on my PC. I already selected "download," and I checked on my computer and it didn't install. Where can I find this  app  to download?
    Also it's been several years since I downloaded my music on my iphone. I lost all of my music when I had to get a new phone. I would like to download my music again on my iphone. Where can I find this. Since I can't load itunes it makes it difficult to do this.
    Any suggestions???
    Please??

    read http://support.apple.com/kb/ht5654

  • I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

    Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

    No problem, glad to help!
    Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

  • Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

    .Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

    You have already seen that you cannot load the new iTunes into your 10.5.8, so as Neil says, you need Snow Leopard (current cost £14).    And you'll probably need to update the disc you buy via the combo update, though that is free.
    As far as the new iTunes is concerned, there's been a certain amount of grumbling so you may want to study the forums before you update.   The main problem has been with album artwork which does not transfer easily.

  • I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

    I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • When installing the new iTunes software, the message : "the older version of apple software update cannot be removed." What should I do? I tried deleting files related, but nothing works.

    When installing the new iTunes software, the message : "the older version of apple software update cannot be removed." What should I do? I tried deleting files related through control panel or the manual way, but it doesn't work. Am I missing something?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • I tried installing the new Itunes update and now I get the error message r6034 and now itunes is off my system?  How do I get Itunes back?

    I tried installing the new Itunes update and now I get the error message r6034 and now itunes is off my system?  How do I get Itunes back?

    i get a message saying error 7 (windows error 127)

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