Trying to install (upgrade) to itunes 6 - everytime I have tried it .....
I have just purchased a 5th gen iPod, video (60GB), I already had a 4th gen (20GB); I had iTunes 4 on my laptop (Windows 2000,prof.) - already, but it obviously did not accomidate the "video" asspects of my new iPod. I have tried everything, unistalling my old iTunes, I have downloaded the "install cleaner" I have deleted my "temp" files, I have tried installing Quicktime on it's own...Everytime I insert my iPod disc (I have also downloaded iTunes 6 from the website also) - and try to install I select the language and agree to terms, and it goes through alot of the process but just sets there doing nothing when it gets to: the installShield Wizard box: iPod for Windows 2006-03-23 Setup is performing the requested operations: C:\iPod\iPod Updater 2006-03-23\iPod nano Features Guide.pdf --This is where it stays, no matter how long you leave it...right before it sets there it has another box up and it goes through a few processes, then that box dissapears (although it still shows on the toolbar at the bottom of the screen "iTunes + QuickTime" button and the "InstallShield -iPod for Win..." button)...but that's it, no more...I need help!! Any Ideas??
think pad Windows 2000
Windows 2000
hiya!
these sorts of hangs are sometimes caused by malware. so try downloading some fresh definitions and running vigorous spyware and virus scans. if your security software provider offers them, also try running online scans too.
if the install still hangs after that, let's try throwing the InstallShield Tips and Pointers at the beast:
InstallShield Consumer Central Frequently Asked Questions: Tips and Pointers
love, b
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