Trying to install Visio 2010 add-in for rack server virtualization - fails

I am running Visio 2010 Professional 32-bit. I am running it on a Windows 7 Enterprise machine, 64 bit. I am trying to install the Visio 2010 Add-In for Rack Server Virtualization. When running the installer I get the following message:
"Setup cannot continue because Visio Add-In for Rack Server Virtualization requires that Visio 2010 Professional or greater be installed. Please install Visio and run setup again."
I downloaded the add in from here: http://www.microsoft.com/download/en/details.aspx?id=26233
I have Visio 2010 Professional installed. What now?

Hi,
I have reproduce in Windows 7 SP1 Enterprise 64-bit, Visio 2010 Premium 32-bit, it work fine.
If you did not install Windows 7 SP1, you can download service pack visit following link:
http://support.microsoft.com/kb/976932
Make user you have administrator permission, and you can try to run this program as compatibility mode test if it work.
If you install this Add-in directly after install Visio 2010, it recommended restart computer and then install Add-in.
Best regards
William Zhou CHN
TechNet Community Support

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