TRYING TO LOAD BLACKBERRY STORM SOFTWARE TOOLS TO MY COMPUTER

I can't seem to get the blackberry user tools CD that came with the pH on to my computer I have windows xp do I have to have vista or HP? Can anyone help?,this is were I got in the setup. The cd loads and I click on the blackberry desktop software then it goes to the next screen which it tell you to install blackberry desktop SOFTWARE I click that and then the cd start to download the file then stop in the middle of the download then it pops up with this error system cannot Read from specified device Y THANK FOR THE HELP
Kudos! Thanks!

you can try an alternate method to do the installation :
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&message.id=...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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Unable to load Blackberry Desktop software windows 7 64-bit

I am currently running Windows 7 64-bit SP1. I have tried to installed Blackberry Desktop software using 710_b042_multilanguage.exe from your site.
Software appears to install without any problem. When I try to start up the software the blackberry splash screen appears without any issue. However after a short while a transparant window appears with Blackberry Desktop Software on the title bar. I have Java 7.45.
Any ideas why it doesnt appear to be loading correctly?

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Error loading Blackberry Desktop Software

I have XP Home Edition Version 2002 SP3. I tried installing the newest version of BDM ver. 6.2 which I downloaded from RIM. The received the error while loading: "Balckberry Desktop Software has encountered an error and must close..."
I uninstalled and removed all registry entries and RIM folders and and also used a system cleaner (CCleaner). I reinstalled again and the error still occurs. RIM.destophelper.exe does load to system tray. There are no error codes of any kind associated with this failure to load.
Any help trouble shooting this would be appreciated.

Thanks again for the quick reply.
Is the BlackBerry connected the whole time when you're trying to open BlackBerry Desktop Software?
And just to clarify you did perform all these steps when you uninstalled the previous software: www.blackberry.com/btsc/KB02206
Because that error will appear if some old DTM files are still present on the computer.
-ViciousFerret
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Just tried to load cnet antivirus software, now computer comes up as a blue screen, no programs. Help

just tried to load cnet antivirus software, now computer comes up as a blue screen, no programs. Help

Hello amber3379,
I see that you are having start up problems with your HP computer. I have a couple of suggestions that may help with this issue.
I would first suggest trying the system diagnostic option "F2" when starting the computer. This will allow you to test the hard drive, memory, and run a start up test.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

I have a student license. I am trying to install my CS5 software onto my new computer, and I am getting "Invalid Coupon Code," but it is accurate. Advice?

I have a student license. I am trying to install my CS5 software onto my new computer, and I am getting "Invalid Coupon Code," but it is accurate. Advice?

Opendoors926 please see Redemption Code Help for information on how to retrieve your serial number. It may also be located under your account at http://www.adobe.com/. You can find more information on how to retrieve your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I am trying to load an app I purchased on my computer to my iphone

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Home sharing will show shared content in the Music and Videos apps.
You can download the app again from the App store, just look under Purchased.
Open the App Store on your device.
Make sure you are signed in with the same account used for the original purchase.
Tap on Purchased from the bottom navigation bar. *On iPhone or iPod touch, tap Updates from the bottom navigation bar, then tap Purchased.
Locate the app in your Purchased tab.
Tap the download button.
The app will begin downloading and you'll be taken back to your home screen.

Error when trying to uninstall blackberry desktop software

I have a blackberry storm and I was having problems with the desktop manager and media manager. I have tried to uninstall it and I get an error 2738 and it says could not access VBScript run time for custom action and it will not uninstall. Please help because I am no longer able to sync, import or export pics from my storm to my computer.
Solved!
Go to Solution.

Hi and Welcome to the Forums!
Here are the clean uninstall instructions, I hope they help...
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02206&slic...
And here's the KB about the 2738 error:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB03490&slic...
Hopefully those will get you going!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Trying to load HP printer software onto Macbook Pro...

Hi all. I am trying to install HP printer software on my Macbook Pro thats running Windows 7 (I'm booting into Windows from Boot Camp). During the install process, I keep getting an error message that something is wrong with my USB drivers and USB software. The exact error messages are as follows:
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HP support suggested I go into device manager and remove all USB drivers. I tried this with horrible results. First, I was unable to uninstall most of the USB drivers because my computer would freeze up during the uninstall and I'd have to reboot. Second, of the drivers I was able to uninstall, I would lose control of stuff like the trackpad and keyboard functionality. I explained all this to HP support and they said to contact Apple tech support for a proper "USB uninstall flow". So, here I am seeking dire assistance. Can anyone help?

HP Printer's software is suspect in relation to Lion (they told me that my HP Photosmart B89100 drivers would be Lion ready by it's release. Well, they probably got overrun by the counting all their leftover TabletOS door-stops, and forgot to make the drivers
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First, on your iPad, share the documents to iTunes. You will be asked for a format to use for the shared document. The choices are Pages, Word and PDF. Select on. If you want to edit the file on your pc and you have MS Office, select Word. Then share the doc to iTunes. You can share all of them that way if you like.
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The upper part of the apps window is a list of your apps with some info about them. You want to scroll down below that window to the next section called File Sharing. Look for Pages there and select it. You'll find your docs listed. Transfer them to your pc.
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Can't I load my CS6 software on a second computer, I have copied the dmg file but the serial number is not recognised.

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You mention in the title that you copied the dmg file. Do you mean you copied it from one machine to the other? If so, acquire the installation files the same way you did for your machine and install using that.
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My phone was stolen and now I am trying to load everything from my Itunes on my Computer. It keeps asking for a passcode? I don't know what they want??

Can you help me get all my previous information from Itunes onto my new IPhone?
My other one was stolen and now I can't transfer my pictures and music. It keeps asking for a passcode? I have tried my apple passcode, my phone code...What does it want?

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Loading Blackberry Link desktop Software

I have been trying to load BB link software on my new laptop and the download and install will never fully complete. There is a message that comes up and lists a number of set up options etc and after hitting OK the next prompt does not give the option to install or set up. Does anyone know if there are any issues currently loading this software?
Terry

Hello Terry,
Welcome to the BlackBerry Support Community.
Can you please provide a screenshot of what stage this occurs on?
-FB
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Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

BlackBerry Desktop Software error install

Can someone help!!! I'm trying to install BlackBerry Desktop Software v.4.7 dated 2009-06-05 111 MB on a Vista computer. I already updated my BlackBerry Storm 9530 but when i opened the my Laptop today I saw this update but everytime i try to install i keep getting an error this updatye could not run and i understand its a "Critical Application Loader update to support the BlackBerry Storm software update. Please install this update before updating your BlackBerry Storm software." of course its all late but how can i get it installed Please Help!

Hi there and welcome to the forum
Try to clean uninstall your Desktop manager and reinstall the latest v4.7
See How to perform a clean uninstall of BlackBerry Desktop Software
If someone give you helpful hints, please click on Kudos.
If you issue is resolved, mark Accept Solution next to the resolution post.
Feel free to search www.blackberry.com/btsc to find your answers.

Installation of Blackberry Desktop Software fails: looking for Blackberry 8310.msi file

I cannot successfully install and use any version of the Blackberry Desktop software. The problem started when I tried to install the desktop software on my new computer from a file I downloaded and stored on an external hard drive that had been attached to my old computer. The install/uninstall programs lists Blackberry desktop 4.2.2. It appeared to install correctly, but when I try to use it, I get a message saying the program is trying to use a network resource that is not available, and looks in a temp directory for this "Blackberry 8310.msi" file. There is also a program listed as "Blackberry v4.2.2 for the 8310 series wireless handheld" When I try to uninstall it, it looks for that same .msi file.
I'd like to be able to sync my calendar with my phone.
Does anyone know what I should do? I followed the clean uninstall directions, and that didn't make a difference.
Thanks.

SDR wrote:
Xandrex, I am having the same problem (along with a few others). I hate to sound like a novice, but how do I decompress into a folder other than temp? Whether installing from the website, or saving to my desktop and then installing, it unzips without giving me a choice of where to put the files.
Hello,
I don't have the install at home so my answer will be approximate. when you get the .exe file, it is in fact a zip file with a small launcher that knows it has to unzip the stuff in your temp file.
What you need is a decompression tool to decompress without that launcher. You can install 7Zip that is quite good for those things.
You can also try WinZIP or winRAR or winACE but those are not free-of-charge.
http://www.7-zip.org/
Once you have installed this tool, just open 7Zip and browse to the .exe file. click on it, there should be a button "Extract". Choose a folder (somewhere on your Desktop for example) and wait for the decompression to finish.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BlackBerry Desktop Software 6 doesn't go along with Windows 7 ?

I tried to install applications using BlackBerry Desktop Software 6 on my Windows 7 laptop, a weird thing happened: after selected applications to install and hit apply button, the software wouldn't go downloading or do anything, just went back right away to refresh the application list.
I've got other couple of computers with Windows XP, Vista and Windows Server 2008, so I tried the software on them, no any problem.
Anybody get the same problem? What the reason could be?

One of my laptops is running Windows 7 and I just recently, and successfully, installed the BlackBerry Desktop Software. I would try going into your computer's Control Panel and seeing if the Desktop Software did in fact install. If it did, then uninstall it and try again. If you are still having issues, try running the installation in Compatibility Mode. The instructions on how to run something in this Mode through Windows 7 are located here: http://www.sevenforums.com/tutorials/316-compatibility-mode.html
To find the .exe file of the BlackBerry Desktop Software, navigate to My Computer (Windows Key + E) > Right-Click on the CD in the Drive > Select 'Open'. I have attached an image below for visual reference.
I hope my response helped you! If you like it, give me a kudo!

TRYING TO LOAD BLACKBERRY STORM SOFTWARE TOOLS TO MY COMPUTER

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