Trying to load firefox and get warning that file can harm my pc

I am having a problem loading firefox. I get a message that this type of file can harm my computer. I click save but still it does not download.

To experiment more safely, could you create a new Firefox profile? The new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder. If we get your bookmarks into the new profile successfully, you can create a backup and restore it in your regular profile.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
Any time you want to switch profiles, exit Firefox and return to this dialog.
Please do not delete anything in this dialog.
Click the Create Profile button, choose a name like TESTING, and skip the option to choose a folder. Then start Firefox in the new profile you created.
If you have backups in the JSON format (e.g., bookmarks-2014...json) try to restore one to this TESTING profile. This article has the steps (you will need to use Choose File... to get to the backup):
[[Restore bookmarks from backup or move them to another computer]]
Does that work and give you complete results?
If not, the next thing I would try is to drop in the places.sqlite file you have and see whether Firefox can read it properly.
First, open up a Windows Explorer window to this new profile folder. You can do that using either
* "3-bar" menu button > "?" button > Troubleshooting Information
* Help menu > Troubleshooting Information
In the first table on the page, click the "Show Folder" button
Got the list of files? Okay, leaving that window open, switch back over to Firefox and Exit the browser, using either:
* "3-bar" menu button > "power" button
* File menu > Exit
Pause while Firefox finishes its cleanup -- you will see the timestamps update in the profile folder, then rename '''places.sqlite''' to something like places.old and drop in the places.sqlite file you want to test.
Start Firefox back up again. Bookmarks?

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Trying to load firefox and I get a message saying it can't create a file

I have tried loading firefox and it tells me that it can not create a file. How do I fix this problem?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

Trying to restore bookmarks and get error msg windows can't open places.sqlite file. also get same message when trying to open json files for prev sessions.

Ibelieve remote user deleted cache and now I have no bookmarks. I have tried to reset firefox and was unable to do so. I tried to restore bookmarks through the places sqlite file and windows cannot open the file. I went to old firefox file on desktop and tried to open a previous version of bookmarks and windows could not open file. I still have bookmark toolbar and a lot of my categories bookmarks but they are all empty. My plugins are still there Can you tell me where to direct windows to open sqlite of json files?

To experiment more safely, could you create a new Firefox profile? The new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder. If we get your bookmarks into the new profile successfully, you can create a backup and restore it in your regular profile.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
Any time you want to switch profiles, exit Firefox and return to this dialog.
Please do not delete anything in this dialog.
Click the Create Profile button, choose a name like TESTING, and skip the option to choose a folder. Then start Firefox in the new profile you created.
If you have backups in the JSON format (e.g., bookmarks-2014...json) try to restore one to this TESTING profile. This article has the steps (you will need to use Choose File... to get to the backup):
[[Restore bookmarks from backup or move them to another computer]]
Does that work and give you complete results?
If not, the next thing I would try is to drop in the places.sqlite file you have and see whether Firefox can read it properly.
First, open up a Windows Explorer window to this new profile folder. You can do that using either
* "3-bar" menu button > "?" button > Troubleshooting Information
* Help menu > Troubleshooting Information
In the first table on the page, click the "Show Folder" button
Got the list of files? Okay, leaving that window open, switch back over to Firefox and Exit the browser, using either:
* "3-bar" menu button > "power" button
* File menu > Exit
Pause while Firefox finishes its cleanup -- you will see the timestamps update in the profile folder, then rename '''places.sqlite''' to something like places.old and drop in the places.sqlite file you want to test.
Start Firefox back up again. Bookmarks?

What should you do when you download a file and it says that it can harm your computer?

My school is giving students free Microsoft Office and I downloaded the one labled Microsoft Office 2011 for Mac. But when did the first step in installing it, which was download the Download the Secure Download Manager (SDM) installation file, a warning came up saying: This type of file can harm your computer. Do you want to keep SDM.pkg anyway? I'm not sure whether or not I should Discard it or Keep it.

That's a warning from the Chrome browser. If you're sure that you downloaded the file directly from Microsoft, and not from any other website, you can ignore it.

I have tried to load firefox, keep getting a message something went wrong try again, i have tried 10 times so far

I have been trying to change my internet browzer to Firefox, but I have had no luck as yet. I seem to only be able to get Maxthon

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

When loading firefox i get an error message, "can't find ////jpsnotify.exe. now firefox loads but every time i go into anything else it appears. this started to happen when i downloaded a new verison of java.

i downloaded a new version of Java and i then started getting "windows can't find c:\java\jre6\lib\deploy\jqs\ff\..\..\..\bin\jqsnotify.exe. now this only happens when loading firefox. it happens through out the use of firefox when loading other programs. any suggestions?
== This happened ==
Every time Firefox opened

Try re-installing Java. See [[Using the Java plugin with Firefox]]
A quick search for jqsnotify.exe on Google indicates that it is related to the Java quick start option.

When i click to play song I get message that file can not be found, would I like to locate it? What do I do?

When I click on songs I purchased. I get message that "song could not be used because original file could not be found. Would you like to locate it?"
I used to be able to play them, What do I do?

It means the media is not where iTunes expects it to be.
iOS devices are not and have never been backup devices.
Are the files in question still on the computer?
If not, you should restore them from the backup of the computer. You do have a backup, correct?

Trying to reload firefox and getting this message, when moving to the applications folder: "The operation can't be completed because you don't have permission to access some of the items."

Been having problems with Firefox/internet for several days, and all my updates seemed current. I decided to try to reload and have removed the other icons/download attempts from the app file. When I try to drag the icon into apps, I now get this message:
The operation can’t be completed because you don’t have permission to access some of the items.

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

On loading Firefox, I get message that I don't have updated version, but I do. 7.0.1 Why do I get this?

Also, not related: I keep getting an automatic download saying "service provider 22.jsp" - once I downloaded it, and got multiple blank pages. Now I just delete it, but why am I getting this?
[email protected]

Hi Dadwpr,
Here is a link from Microsoft on how to run the Memory Diagnostics Tool.
http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer
Also I was wondering if you have changed the dpi of the scan and if you have tried a different folder to scan to?
Click on how to scan with Hp software, it will give you how to check scan settings.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03476857&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...
Please feel free to contact me if you have other questions
Thank you
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

I can't upgrade firefox. I have tried trashing old version. Get message that it can't be trashed because a copy is open. Can't find open copy to close it.

I don't know what else to say

Are you running Time Machine? If so, good!. However, you can solve this problem by temporarily turning off Time Machine. After finalizing or Sharing the movie, be sure to turn Time Machine back on.

I want to add firefox, but it says that it can harm my computer.....I am hesitant about using anything that can harm my computer, as I am sure you can understand....Why would your firefox harm my computer?

I was going to download your 4. version, but something popped up and said it could harm my computer...I had already downloaded Internet Explorer version 9 and am having problems with games.

That is a standard message that applies to any executable file, it is not aimed at Firefox. It is warning you that you need to make sure you know what you are trying to download. The warning is to help prevent the spread of viruses and malware. If you download Firefox from Mozilla ([http://www.mozilla.com/]) you can ignore the warning.

I keep trying to load firefox 6 and keep getting this error - The requested URL /cse?cx=partner-pub-3540673482024757:xbhdw8hkfz5&ie=ISO-8859-1&q=&sa=Search was not found on this server. That's all we know. in English

I keep trying to load firefox 6 and keep getting this error - The requested URL /cse?cx=partner-pub-3540673482024757:xbhdw8hkfz5&ie=ISO-8859-1&q=&sa=Search was not found on this server. That’s all we know. in English

Bookmark and use this;
Download the '''[https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link}
This add-on is very simple: on installation, it backs up
and then resets your search preferences and home page
to their default values, and then uninstalls itself. This
affects the search bar, URL bar searches, and the home page.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

HT1420 Just tried to download and install latest Itunes update and it would not load correctly. Keep getting a warning that file MSVCR80.dll is missing. I have reinstalled Itunes but did not correct. I have a PC with Windows XP. Itunes ran great prior to

Just tried to download and install latest ITunes update and it would not finish update. I aborted the update and then my ITunes will not open. I keep getting and error stating that file MSVCR80.dll not found. I reinstalled my original ITune file but this did not clear this error. Any ideas.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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Trying 2 download new version of Firefox and after being prompted 2 drag Firefox icon into Applications folder, get message that task can't b completed bc Firefox is in use, but only use am making of Firefox is 2 have it open 2 download new version

Trying 2 download new version of Firefox and after being prompted 2 drag Firefox icon into Applications folder, get message that task can't b completed bc Firefox is in use, but only use am making of Firefox is 2 have it open 2 download new version

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

Trying to dowload newest version of Firefox and after prompted 2 drag Firefox icon into Applications folder get message that task can't be completed bc Firefox is in use but only use I'm making is to have FF open to download new version.

Trying to download newest version and after prompted to drag the Firefox icon into the Applications folder get message that task can't be completed bc Firefox is in use, but only use I'm making of Firefox is to have it open to download the newest version.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

Trying to load firefox and get warning that file can harm my pc

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