Trying to load iTunes onto Windows XP

Sorry I posted this on the wrong forum before.... J :o)
Hello!
I bought my iPod on Friday. My pc runs on Windows XP and I have Norton as a virus scanner.
Installed the iTunes/Quicktime from the cd-rom no problem. When I opened iTunes it told me there was a new version to download. I started downloading and with 56mins to go I received an error (sorry, can't remember exact msg).
Spent much of yesterday putting songs onto my playlist. no problem. Last night I connected my iPod up to my pc and it recognised the usb; the new hardware. Going great! Prompted to register my iPod.. done! Then when iTunes opened up it prompted for to choose if I wanted automatic updating of my iPod and after I clicked OK it then said there were user files missing.
I rebooted my pc and this time when I plugged my iPod into a usb port I got a message saying a device malfunctioned (if I turn my iPod on I have a white screen with a folder with an !). I tried downloading iTunes again. After the iTunes/Quicktime bar fills up I get a msg saying "some application files are corrupt. Please download a fresh copy and download again". I went through that process twice.
Today I updated updates with Microsoft (Windows XP SP2) and again tried to download iTunes with the same msg above. I've also uninstalled (well I thought I did) iTunes from the cd-rom that came with my iPod yet I can still open iTunes.
Can anyone give me some feedback in what I can do to make my iPod work?
thanks heaps in advance
Jaxster :o)

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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