Trying to log into iTunes - wont accept p/word,

When trying to reset my itunes password, Apple sent me an email to a previous workplace address (which I cannot access).  I double checked my personal settings & see that this old email address is NOT listed.  How can I access/change my password?

Apple ID: Contacting Apple for help with Apple ID account security
iTunes Support - Country Selector
Store Group - Contact Us - Apple Support
take 'em in order. Last is ALL stores
ÇÇÇ

Similar Messages

  • I can't see my country name when I tried to log into iTunes Store for first time

    Hi,
    Couple of days ago, I successfully registered in iOS Developer Program. All of the process is completed. Today I tried to log into iTunes Strore from my mac. But it asked me "This Apple ID has not been used with the iTuens Store" Please review your account information.
    I clicked on review.
    I am not in United Kingdom, so I need to select my country for a valid billing information. But my country name isn't listed there. :-(
    I am from Bangladesh, and I believe that we do not have payment processing problem. So I don't know why Bangladesh isn't included there! Can someone give me any suggession? Should I contact with Apple Support Team?
    I have already Purchased iOS Developer Program Using my Credit Card. If my credit card is acceptable, then why can't I get registered in iTunes Store? I want to connect with it and all of you know that iTunes Store is the worlds best store for applications/games/.................... and more......
    Please help someone
    thanks.

    Ohemod,
    There are 120+ countries that have iTunes Stores, but that leaves many that do not.  You can consult this document:  iTunes Store: Which types of items can I buy in my country?
    Opening in a new country requires a tremendous amount of legal, commercial and financial investment, but I am sure Apple would be interested in knowing where there is unmet demand.  If you wish to make suggestions to Apple, you can use the iTunes Feedback page.

  • TS1424 i'm getting 'Error 306' when trying to log into itunes. Does anyone know how to fix this?

    I'm getting 'Error 306' when trying to log into itunes. Does anyone know how to fix this?

    Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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  • Just tried to log into itunes using shortcut on my computer and got error message indicating i needed to download the english version. ***?

    why am I getting an error when trying to log into itunes from my shortcut on my computer indicating that I have download the English version? How do I get past this without downloading Itunes again and risking losing my music?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Unknown error when trying to log into Itunes

    I just got Windows 8 and i installed Itunes on it, however when i go to log in to my account it keeps stating unknown error. and it wont allow me to log into.. however when i go on my laptop i have no issue. and it runs Windows 7, What should i do?

    Debbecjam wrote:
      What can I do
    Telling us what the error says would be a good start.

  • Plist parsing error when trying to log into iTunes Store

    Can't log into App Store on my iPhone 5S, when trying to access my account on my MacBook I get "plist parsing error". Pls help.

    Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
    (123891)

  • Getting error trying to log into iTunes account

    When trying to sign in iTunes account on sons iMac I get an unknown error in "red" I now the password works as it is mine and works on all
    my other devices. I am able to access the Mac app store with his logon and I am able to access iTunes with my logon on the iMac.  The picure below is the message I get. Any help?
    Thanks,
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    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different Dock Connector or Lightning Connector to USB cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • Error when trying to log into iTunes account.

    When I go into iTunes from my laptop to update apps that I have, it prompts me to put in my password. When I put in my password, it tells me there's an unknown error and to put it in again. When I did, it tells me that my password has be put in to many times and it's incorrect. I changed my password and it's still doing that to me. Any help on how I can get rid of that?

    Debbecjam wrote:
      What can I do
    Telling us what the error says would be a good start.

  • Trying to log in but wont accept my date of birth how can i put this right

    i can't access my account  wont accept my date of birth how do i right this?

    Hi ,
    Please give us a call to get this sorted.
    Thanks.

  • Error 310 when trying to log into iTunes Store - HELP!!

    I am trying to access the iTunes Store on my PC and i keep getiing the Error 310 notice.  Can anyone help?

    From an earlier post by b noir:
    Is your Java version up to date on the PC?
    http://www.java.com/en/download/installed.jsp
    If not try updating that. Restart the PC and try visiting the Store again.
    Cheers,
    GB

  • Trying to log into itunes  & app stores for the first time..

    When I type in my apple id and password, I receive the following message.....
    This apple id has not been used in the iTunes store. Tap review to sign in, then review your account information.
    When I try to verify my account information, card details and address for any future billing, I am told my card has been declined?
    I have tried a different card and receive the same message. I am not buying anything, just verifying my account.
    What should I do?

    Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then card details will need to be entered before the account can be used with the iTunes store.
    What sort of card are you trying to use as your payment method, credit or debit ? Debit cards don't seem to still be accepted in all countries, and even where they are is appears (based on some posts on here) that not all work.
    For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
    Or you could see if the steps on this post by mountaingoatgirl lets you review your account without needing to enter credit card details (which will allow you to download free items) : https://discussions.apple.com/message/24303054#24303054
    If none of your cards are accepted and the post by mountaingoatgirl doesn't work then you will need to create a new account, and use the instructions on the above HT2534 page when creating it.

  • HT5085 Trying to log into my iTunes account and keep getting "unknown error occurred (-50)

    I am trying to log into itunes and everything I get this message, what do I do?

    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different Dock Connector or Lightning Connector to USB cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • I am Getting Error -3212 when trying to sign into itunes store

    I Am trying to log into Itunes Store and I'm getting a message Stating Unkown Error (-3212)
    Can anyone help

    I have solved the problem, Itunes was blocked on my Firewall

  • When trying to go into itunes I get this message "Firefox doesn't know how to open this address, because the protocol (itmss) isn't associated with any program"

    When trying to log into itunes i get this message:
    Firefox doesn't know how to open this address, because the protocol (itmss) isn't associated with any program.
    I had to reset Firefox (due to slowness and shockwave error message that I kept getting). Itunes was downloaded after the reset, but I can't get into it? Any ideas?

    I ran into this same problem after Firefox auto-updated to v24! I'm on the Beta Channel and I had Firefox set to automatically update.
    What I did to correct the problem:
    1. Turned off all automatic updating.
    Options> Advanced> Update [tab]
    Firefox updates
    [x] Check for updates, but let me choose whether to install them
    [ ] (unchecked) Use a background service to install updates
    I also unchecked;
    [ ] Search Engines (I will turn this back on after I'm done with my experiment.)
    2. Googled 'Firefox v23 download', downloaded and installed: Firefox_Setup_23.0b1.exe (version 23, Beta 1)
    Since I reverted back to v23, I haven't had any problems.

  • I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?

    I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?
    <Edited by host>

    Some free advice.  If your son is 8 years old, put him on your account, and set parental controls so that he cannot accidentally run up giant charges within the games.
    If your son is 25 years old, get him his own AppleID and make him responsible for his own bills.
    In between ... use your judgement. 

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