Trying to log into mybt

i all i cant login to mybt wotever itry iam a new customer yesterday all broadband activated and working happy not happy with mybt tho i have tryed to activate it says put in mothers maiden name and accepts now when i try to login it say password wrong i now it isnt but anyways i ask it to reset get my email goody thinks me ..click link blah blah and then wham mothers maiden name   type in xxxx wrong answer ....have you been in touch with my real mum mybt....anyways later on i try speaking via online chat what a joke that convo was i am so frustrated as i cant even get my account number either because i havnt had a bill i wont be able to veiw my bill till i get a bank statemant of my bill whats the cooling off period on new accounts im hearing good things about virgin and i live in cabled area bt ............

gg30340 wrote:
Have you registered for MyBT. You need to do this before you can use it or log in. See link to register
https://www.bt.com/reg/consumer/displayPage.do;jse​ssionid=NBJhSWQMV5C2JpSTlx2J1fLCpZJ2pTqrTGc8T7FdQn​...
The trouble is, you can't register for a MyBT login without the account number.
To the OP, you'll need to phone the call centre (best avoided if possible) or use the Live Chat facility - see the "Contact Us" button at the top of this forum.

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