Trying to log on to portal - nothing happens

When I try to log on to portal or ume I input my login and password and nothing happens.
When I try to log to portal using different logins a message appears - Authentication failed. User is already authenticated as a different user.
Has anybody an idea which logs to see or what to do?

Hi Aleksey
When you supply user credentials to the portal, the J2EE creates a cookie for that user-id through which the user logs on to the portal. It seems like the cookie is not being generated due to some reasons and you are re-directed to the logon screen again.
Kindly check if the portal URL meets the cookie specifications :
SAP Note : 654982
URL requirements due to Internet standards
If this is not the case, kindly attach the error from default Trace file after reproducing the issue.
Regards,
Nitin Mehra

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