Trying to login and getting message of connecting to server problems?
Having issues with Icloud logging in for the first time. Keeps telling me having issues connecting with server? Router is working fine and so is the net...
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.
Similar Messages
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Trying to download aps & getting message "cannot connect to I tunes store". What to do?
Hello kathyjc789,
It looks like your issue is described in the article "Can't connect to the iTunes Store" along with some troubleshooting steps for you try out.
- Griff W. -
Why am I unable to send e mails from my iPhone, and get message rejected by server and message put in outbox. I have tried changing server ports but to no avail. I am not very technically minded so any suggestions in laymans terms please. This is a big problem as I work away frequently and need to answer e mails. This also happens when at home and on my own wifi.
Hey Pam3008
The article below will give some troubleshooting steps to resolve Mail issues.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My yahoo email was hacked. Changed password but since then unable to access account in usual way via "mail" icon.
Deleted yahoo account and tried to set it up again on I phone and I pad. Just keep getting message "cannot access server". Can read and send e mail via yahoo app but would like all e mail accounts back to under one icon. My I cloud account is still there.the settings program will not allow me to enter any of those cells. the accounts section is all in grey scale (not black) and none will open including "add account"
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Trying to reinstall and get message that it did not unistall property cant find where its at
had problems with computer and had to unistall firefox, now trying to reinstall and its says to reboot firefox did not unistall correctly rebooted it did not work, cant find where it went to, not in add/remove or on the sidebar
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I am getting message cannot connect you to you tube?
I have suddenly lost access to you tube on my iPad and get message cannot connect to you tube. Have tried all suggestions I have so far found on Internet but still nothing. Can anyone help?
Try going to safari and log in to Youtube.com and see what happens. You didn't say what you tried. A reset, or deleting and reinstalling the app.
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I am trying to change country to US for iTunes on my iPad. After I select US in account setting and press NEXT I get message: "Cannot connect to iTunes" and then "The iTunes Store could not process your request. Please true again later". Help please.
downloaded the updated iTunes and that did nothing. I then went through the form about $ very VERY carefully and discovered one field left blank. Once that was filled in, everything worked and I now have my free app.
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I have tried to update my iOS 7.3.0 and I keep getting a msg saying bit connected to the Internet and I am connected by WiFi plus my phone has Internet connected also, I have repeatedly clicked on retry, still get message bit connected to Internet
Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
When I try to get my email and I am outside our wireless network I get a "lost connection to server " message
Outlook is a mail client for PCs and Macs. Who is your mail provider? If you're talking about a business mail system, it may not be accessible from outside the company network. You will need to check with your IT department.
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I have a new iMac 27" and just plugged in a Apple USB superdrive and get message, "Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled." I am trying to load Office mac2011 what to do?
If you just bought the iMac and the Sjuperdrive take the superdrive back and get a refund. The by any other brand external DVD drive that connects by USB and try that. Most come with a Y USB cable to allow you to connect to 2 USB ports to supply enogh power to the drive IF Needed.
Or take both back and get a refund on both, you have 14 days to return it no questions asked, and buy another iMac and some other brand external DVD drive. -
my ipad will not come on. i tried to restore and get error message 1603, dont know how to take out itsw which it tells me to do.
Error 1603
Follow the steps listed below for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
The above is from the 2nd link below.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
Running 10.6.8. Trying to open and view contents of a CD (of an MRI) and getting message 'This program cannot be run in DOS mode' Is there a way? Thanks for the help.
Go to the support site for the provider of the MRI software.
Sounds like it windows/PC. I have ran across that for the CDs that veterinarians provide for digital x-rays.
I would try on a PC or on yuur Mac with Windows via BootCamp or a virtual machine like VirtualBox -
I am trying to update my iphone 4 icloud but I keep getting can not connect to server when I click on the terms and conditions
" iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connention is active and try again."
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What do you do when trying to download an app from App Store and get message: "could not sign in, an unknown error has occurred."
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again. -
Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ?????????????????
1st problem see http://kb.mozillazine.org/Firewalls
2nd problem, to close Firefox properly use File > Exit
:not with the [x] in upper right corner which close window
:see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
:if restarting use "Restartless Restart" extension as mentioned there.
<br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>
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