Trying to make an in app purchase. Keep getting same message saying can't connect to iTunes store?
trying to to make an in app purchase. Everytime I get a message saying can't connect to iTunes store
Hello Cpsbcs,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning in-app purchase issues:
If you don’t see your in-app purchases
Make sure you're signed in with the same Apple ID you used to make the purchase. Sign in with a different Apple ID if you need to.
Check the restrictions on your device to make sure in-app purchases are allowed.
Check your purchase history in iTunes on your computer to make sure you were charged for the purchase.
Restart your device.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
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Restart your modem, router (if you use one), and Mac. Then try again.
If the problem remains, consider http://support.apple.com/kb/TS1368
(This problem has nothing to do with iSight. Therefore, I have asked
that the Hosts move your topic to iTunes where you may get better help.)
Message was edited by: EZ Jim -
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Unless there is an emerging issue with this, give this article a try:
http://support.apple.com/kb/TS1368
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This what Apple's iTunes specific error codes support article says about that particular error.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
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An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
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Want to get a free app but keep getting this response ' we could not complete your itune store request an unknown error occured (-9808)'?
I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
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