Trying to make my apple ID and primary email address one and the same!

As suggested by apple on the 'manage my apple ID page', i have tried to change my apple ID to my primary email address, i press submit and the page just refreshes and does nothing! I'm guessing other people are seeing this issue, is there a resolution? Would like to start using iCloud but can't do so until this is resolved and my ID becomes my primary email.
any ideas?

I have the same issue... not sure if it's broken or if it's now in process.  All I know for sure is that this is a poor customer experience.

Similar Messages

  • I am trying to change my Apple ID. Try to do this I keep getting an error message saying 'This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.' The email address

    I am trying to change my Apple ID. Try to do this I keep getting an error message saying ‘This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.’ The email address that I want to use did use to be my recovery email but I have changed it, so that address is no lonegr associated with my account. I do not understand why I cannot use it as my Apple ID now.  Can anyone help?

    Contact iTunes customer support for assistance.

  • Submit does nothing for "Make your Apple ID and primary email address one and the same"

    Hello,
    My Apple ID is currently [email protected]
    My primary email address is currently [email protected], and has never been used as an Apple ID
    I would like to use my primary email address as my Apple ID. But when I click Submit for on "Make your Apple ID and primary email address one and the same", nothing happens, and no error message is displayed neither.
    Any idea ?
    Regards.

    hey johnfromhoboken, i have the same problem. have you solved this one already? let me know. thanks!

  • My iPad, Macbook and Apple TV are all set up with the same iCloud email address.  I bought the iPhone 6 and accidentally set the iCloud up with a different email.  My phone will not let me change the email address to be the same as my other devices,

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  • Make your Apple ID and primary email address one and the same

    I have an apple ID ending with mac.com with Gmail primary email address.
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    calamaro wrote:
    All that said, if I understand you correctly, although the @icloud.com email address is attached to my GMail AppleID and serves as my primary email address and login for that AppleID, it's actually a separate AppleID?
    If so, that seems awfully confusing.
    Yes, it can be confusing.  Since iCloud is just another Apple service and requires an account to use it, you already have to have an AppleID to even sign up for iCloud in the first place.  You used your gmail-related AppleID to do this.  Now, as part of the suite of services offered through iCloud, there is an IMAP email account, and you are prompted to create an email address to use with that account at the time you set up iCloud.  That email address is then automatically registered as an AppleID as are (and always have been) all Apple-owned domain email addresses.
    You cannot replace the gmail AppleID address with the iCLoud email address as both are active AppleIDs.  Not to mention, that you cannot use an iCloud email address as your iCloud account login, since that email is just a consequence of having the account in the first place.
    I've probably not cleared anything up with this post (clear as mud, as the saying goes).  But yes, your iCloud email address is in one sense merely a feature of the iCloud account you access and log in to using your gmail address AppleID.  It is also a quirk of the Apple system that the iCloud email address, once created, is also an AppleID. The curcularity of that relationships means you can never replace one with the other.

  • @me as apple ID/change primary email address

    I tried to change my apple ID to my alternative apple ID which is a @me.com address, but I can't sinceit seems to be apple domain address and that can't be primary apple ID.  But I'm trying to use my @me.com account now as my main email address for all my mail, so how can I change it within my apple account and not receive mails from apple anymore on my old account (which is still my primary email address and apple ID) but to have those sent to my @me.com address?
    thanks!
    L

    That usually means it's associated with another ID or used somewhere else.
    The following article(s) may help you.
    Look up your old and forgotten Apple ID

  • Apple ID - Change primary email address

    Not sure if this is the right forum for this, advice appreciated.
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    You can't change the iCloud ID, you can add email aliases if you choose (up to 3) they will be in the format [email protected]

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    So I've encountered what many others have encountered while setting up my new ipad, login using my usual apple id and down the line get asked for an email address. After searching around I discovered that I can (and should) make the email address associated with my account my actual apple ID,rather than associating another email addres with my account.
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    FYI
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • I would like to make my apple ID my primary email?

    I've seen many questions, but this is probably the most recent, I am supposedly a 'mobileme' user when infact I never have been. Its annoying, inconvenient and poor customer service. I have been an avid mac customer updating all products and I feel that this is such a small thing which could be fixed? Any solutions?

    See the following from Change your Apple ID - Apple Support
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  • In my Itunes library label: My Music  albums content is missing even if I down loaded from a personal CD. I was trying to make up some playlists and the music is not there but the album title and tile is.anyone have any suggestions.

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    Flemcat

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  • I can't make my Apple ID and my primary email one and the same. I've had my Apple ID since the first iPod but now I can't access iCloud because of this.

    Since the introduction of iCloud, I've had this problem with the Apple ID. I've tried to "manage my Apple ID" but clicking the box to "make Apple ID and primary email address one and the same" but it just won't work. I'd given up and just ignored everything iCloud... I've ignored iCloud on my iPad mini and my iPhone 5 and now I'm going to get an iPhone 5s. I'm sure this will be an issue again. FYI, my Apple ID is in the format "a_xyz" only and it's working for purchases and upgrading of iOS, etc just not with iCloud. Any suggestions other than to create a new iCloud account with a different name? Thanks!

    I don't have any suggestions that will help you resolve this issue other than to try posting here where there should be more iCloud experts.
    https://discussions.apple.com/community/icloud/icloud_on_my_ios_device
    Or contact Apple and ask for their help with this. Try here. I think Account and Setup would be the starting point.
    https://getsupport.apple.com/Issues.action

  • Apple ID and Primary Email Address

    When I installed IOS5 on my iphone and activated icloud, i used my existing AppleID with ".gmail" mail address and at the same time created my new ".me" mail address. All worked perfectly.
    Then I tried tu update my AppleId to have my new ".me" mail address as an AppleID and Primary Email Address (instead of the ".gmail" one). Apple refuses this update and I get this message :
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    I never had a MobileMe account with this AppleID.
    Has anyone encountered the problem ?
    Thank you for your answers.

    You can change the primary email address on an account via http://appleid.apple.com, the Store > View Account menu option on a computer's iTunes, or by tapping on it in Settings > iTunes & App Store on an iOS device and logging into it
    Changing primary email address : Change your Apple ID
    After changing it : Apple ID: What to do after you change your Apple ID

  • Apple ID and Primary Email Address are locked and cannot be edited

    Apple ID and Primary Email Address are locked and cannot be edited... I accidentally clicked "make my apple ID and Primary Email address one" and now I cannot edit it. I don't use my @mac account and am not receiving any notifications. How can I change my primary email address back to an address I actually check?

    Found a solution...
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    • Click on the Account button in the top-right corner
    • Under Account Settings, click on Change your default shipping or billing info
    • Sign in with your usual Apple ID and password
    • The email address listed under Payment Information is the key
    • Click on Edit next to Payment Information and change that email address to your preferred address
    This worked for me!

  • I followed all the directions on how to change my apple id. But when i try to change my primary email address, it wont let me varify? Please help!! ASAP

    Please Help!?

    You have to respond to the verification email that Apple should have sent to you by clicking the Verify Now link.  Make sure you check the email address you used to set up your iCloud account.  This would not normally be an @icloud.com email address.  Also make sure you check the spam/junk folder as well as the inbox.  If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

  • I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

    I recently updated my primary email address associated with my Apple ID account.
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    So in effect I'm locked out of the app store and I currently have 26 updates waiting.
    I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
    Does anyone know how to resolve this?
    Thanks

    Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

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